background without joining as a bot or recording audio means I can actually be present in conversations. No awkward “there’s a bot in this call” energy. It transcribes both on my Mac and iPhone, which is a game-changer for on-the-go catch-ups. The summaries it produces are actually good, not just a raw transcript dump, but key insights and actions. It’s become one of those tools that delivers every time. Not sure how I lived so long without it! Review collected by and hosted on G2.com.

Honestly, not much comes to mind cause it’s one of the few tools that just easily works without needing to tinker with it to get it working Review collected by and hosted on G2.com.

I like the most the chat function with Granola itself. I can go back in history without having to search for the chat. It's great to just say, 'tell me about this interview,' and get the details. I also appreciate the really good integration between cloud and Granola, allowing full agents to analyze Granola on a daily basis and tell me what my to-dos are and what has been discussed. I am integrated with Claude, and it's doing pretty much everything for me. I asked Claude to review every meeting I've had about a tool, and it created a project plan for me based on our conversations in just ten minutes. The initial setup of Granola was extremely easy. I downloaded the app, logged in, and now it runs every day. It couldn't have been easier. Review collected by and hosted on G2.com.

I'd like to have little buttons in Granola for automated actions, like a Slack button to generate a message or an email button for a formatted email. It'd be nice to connect directly to Slack for sending meeting summaries. Review collected by and hosted on G2.com.

I like that I have the Granola app, and if a meeting is starting, it recognizes that and pops up, so I never forget to click record. It will always be there. If a Google Meet is starting, for example, Granola will pop up and ask if I want it to take notes, which is super helpful. I just click on it, and I never worry about forgetting. It really takes away the headspace of remembering to record the meeting to get notes. Granola does a really great job of transcribing the meeting accurately, which is fantastic. The initial setup was very easy, which is a bonus. Granola also has a great notes feature, where you can manually type your thoughts and it will integrate it with the meeting notes. Review collected by and hosted on G2.com.

I haven't found anything to dislike yet. Review collected by and hosted on G2.com.

What I like most is that Granola connects with my calendar so I don't have to think about turning it on. I can go back to a call from 3 weeks ago, get the main points, and go into my call today knowing what the key points were. The summary of previous calls before joining an upcoming call is nice. I use it for note taking while on calls and to grab transcripts post call. It lets me go back and look at key points of calls, generate next steps, and pull up what we talked about last time. I use it with Calendar and Town. We still have the ability to get notes from Zoom like before, but we use Granola more. Review collected by and hosted on G2.com.

{"The accuracy of transcripts, specifically names, is something that needs work.","When I am sending Granola notes to a coworker I am having to manually change the names to correct person.","The initial setup was a tad bit annoying."} Review collected by and hosted on G2.com.

I recently started using the Granola AI notetaker app in my meetings, and I’m absolutely obsessed. It’s so much better than the AI notetakers that just join a meeting, because it doesn’t disrupt the flow at all. I can keep taking my own notes, and I never have to worry about missing anything important. Review collected by and hosted on G2.com.

The only thing I dislike about Granola is that, occasionally, I’ve noticed the transcript isn’t completely accurate. It also doesn’t always distinguish between different voices, so it can be unclear who is speaking. It would be helpful if it could prompt me to identify who a speaker is, so I have that context. Review collected by and hosted on G2.com.

I love that I can use Granola for absolutely everything: every single conversation I have, every course I listen to that doesn’t have a transcript, every conversation I’m having with myself while I work, and every conversation with another person. The notes it generates are incredibly helpful on their own, but the real magic is the follow‑up discussion in the chat. Being able to turn those notes into content assets, reflections, and new ideas is priceless. For the price, Granola very quickly went from “nice‑to‑have” to one of the most essential tools in my stack. Review collected by and hosted on G2.com.

Honestly, there isn’t anything I really dislike about Granola so far. The only improvement I’d love to see is an option in the chat to send what the AI just wrote directly into the notes, without having to copy and paste it manually. That small workflow tweak would make an already excellent experience even smoother. Review collected by and hosted on G2.com.

I really find Granola extremely easy to use, especially with its seamless connection with Google and Zoom. The fact that there are no manual steps involved and I can just jump right into a meeting is a huge plus. Granola takes a full transcript and analyzes it, making it easy for me to reference at any point in its library. The initial setup was also a breeze and took less than 10 minutes. It's such a valuable tool for capturing meeting notes accurately and staying engaged during conversations. I love how I can analyze and make use of all the notes I've taken, which helps me see what's missing in the sales process and where to focus. Everything works above and beyond, and I haven't found any issues. Review collected by and hosted on G2.com.

There is nothing that I dislike about Granola Review collected by and hosted on G2.com.

Granola is not invasive like other competitors and is a notetaker that works in the background. I love how accurately it captures everything and generates summaries while making it easy to access the transcript. Review collected by and hosted on G2.com.

The free version of Granola is extremely limited and you can’t access meeting notes after 30 days. It would be great if it could better understand roles and who says what in order to improve the transcript. Review collected by and hosted on G2.com.

Not having a bot join the call means there’s zero awkwardness. It captures everything quietly in the background and then delivers clean summaries and clear action items, without interrupting the conversation or breaking the flow. Review collected by and hosted on G2.com.

Still maturing on integrations; a richer connection with project management tools would make post-meeting workflows even smoother. Review collected by and hosted on G2.com.

What I like best about Granola is how effortlessly it handles meeting notes without disrupting the flow of the conversation. It listens directly from my device audio no bots joining calls and produces clean, structured summaries with decisions, action items, and key points. That alone makes it far more seamless than tools like Otter.ai or Fireflies, which often feel intrusive because they require a bot to join the meeting.

Setup is extremely smooth; once installed, Granola automatically detects meetings and prompts transcription, so I never have to manually trigger anything. The quality of the summaries is consistently strong, and the ability to enhance my quick notes or ask follow-up questions (What were the action items?) is something most competitors don’t do as well. Reviews from other users echo the same sentiment: the tool just gets out of the way and works.

Overall, Granola stands out because it’s accurate, unobtrusive, fast to adopt, and genuinely improves meeting productivity without adding extra steps which is why it feels like a good tool. Review collected by and hosted on G2.com.

What I dislike about Granola is that it still feels limited in a few important areas, especially for a tool I rely on in meetings. The biggest gap is that it doesn’t record audio or video it only transcribes the device output which means I can’t go back and replay parts of a meeting if something was misheard or misattributed. For critical calls, that’s a noticeable drawback compared to tools like Otter or Fireflies that offer full recordings.

Speaker identification can also be hit-or-miss, which makes it harder to track who said what in larger meetings. Integrations are another area where Granola hasn’t fully matured; it works smoothly if you’re in Google Workspace and on common video platforms, but exporting notes into other systems or syncing with broader workflows isn’t as seamless as competitors.

In terms of frequency of use, Granola is incredibly valuable when I have multiple meetings a day, but on lighter weeks it doesn’t add much utility, so it doesn’t become a daily-use tool. And while setup is easy, customer support can feel slow or generic when you run into audio setup issues or OS conflicts something a number of other users have also mentioned. Overall, the drawbacks don’t outweigh the benefits, but they’re worth noting. Review collected by and hosted on G2.com.