Thank you for sharing your feedback and for highlighting how Fortra MFT Globalscape helps your team automate critical file transfer processes.

We’re glad to hear that EFT has reduced manual administrator intervention, saved time, and helped minimize human error in your SFTP workflows. It’s also great to know that the Windows administration interface, built-in email alerting, product updates, and enterprise-level rule capabilities are supporting your operational, compliance, and security needs. We’re also continuing to make updates to the Web Admin Client to improve visibility, usability, and overall administrative efficiency for teams managing EFT.

We appreciate your feedback regarding separately licensed features such as the Advanced Workflow Engine and OpenPGP module. We understand that packaging and licensing flexibility are important when customers are evaluating the full value of the platform. A newer licensing structure may help address concerns like this by providing customers with options that better align to their use cases, required capabilities, and growth needs.

Thank you again for your review and for continuing to trust Fortra MFT Globalscape to support secure, automated, and enterprise-grade file transfer operations.

Thank you for your thoughtful and detailed feedback, we really appreciate you taking the time to share your experience.

It’s great to hear that Fortra MFT Globalscape is delivering value through its support for secure protocols like SFTP, HTTPS, and AS2, along with features like MFA, PGP encryption, and event-driven automation. We’re especially glad that user onboarding, permissions management, and reliable large file transfers are making a positive impact on your workflows.

Regarding your use case around temporarily preventing uploads to a folder, that’s a valuable scenario. We are currently exploring the ability to individually disable specific event rule actions, which would help better accommodate use cases like yours and provide more flexibility in managing file flows.

On the VAPT concerns you raised, specifically around sensitive data appearing in URLs and the lack of CAPTCHA, we take these points seriously. We’d be happy to go over these security considerations with your Account Manager to ensure you have the information and guidance needed to address those concerns.

Thanks again for highlighting both the strengths and areas for improvement. Feedback like this helps us continue to evolve the product in meaningful ways.

Thanks for taking the time to share such a detailed review—we’re glad to hear the automation capabilities, ease of onboarding, and overall stability of Fortra MFT Globalscape are delivering value for your team.

We also appreciate your thoughtful feedback on reporting and MFA. The limitations you’ve noted around generating multiple reports, exporting to Excel, and the lack of SMS-based MFA are valid points. We’re actively investing in enhancements to our ARM (Advanced Reporting Module), and your input aligns closely with areas we’re looking to augment—particularly around report flexibility, usability, and export options. For your specific reporting use case, we’d also encourage connecting with your account manager, who can help explore available options or workarounds tailored to your environment.

On the MFA side, we recognize the importance of offering a broader range of authentication methods, including SMS, and will take this into consideration as we continue evolving our security capabilities.

Thanks again for highlighting both what’s working well and where we can improve—it helps us continue to make the product better.

Thank you for sharing your feedback and for being a long-time Fortra MFT Globalscape customer.

We’re glad to hear that EFT has been a reliable and secure solution for your organization for more than a decade, especially in helping control file uploads and downloads in a highly restricted environment. It’s also great to hear that performance, pricing consistency, and our support team have continued to meet your expectations.

We appreciate your feedback around monitoring and visibility. Improving the Web Admin Client experience is an important area of focus for us, including enhancements that provide better visibility, easier monitoring, and a more streamlined administrative experience. We would be happy to follow up with you to better understand your specific monitoring needs and gather any additional feedback that could help guide future improvements.

Thank you again for your review and for continuing to trust Fortra MFT Globalscape to support your secure file transfer operations.

Here’s a polished reply you can use:

Thank you for sharing your feedback and for highlighting the value of Fortra MFT Globalscape’s centralized management capabilities.

We’re glad to hear that the centralized console is helping your team manage folder authorization, user connection testing, and file transfer administration more efficiently. It’s also great to know that being able to administer EFT without needing to log directly into the EFT servers is supporting your operational needs. We’re continuing to make updates to the Web Admin Client to improve visibility, usability, along with our REST API.

We appreciate your feedback regarding Event Rules and the ability to change an existing rule from a monitor-based trigger to a scheduled trigger. We understand how having to delete and recreate a rule can add extra steps to the process. While this is not currently a direct change option, a REST API script may be able to help streamline this type of workflow in the future. We would also encourage you to reach out to Fortra Professional Services, as they may be able to help assess your specific process and recommend an approach to make this easier.

Thank you again for your review and for continuing to trust Fortra MFT Globalscape as a centralized, secure file transfer solution for your organization.

Thank you for taking the time to share your feedback. We’re glad to hear that you were able to continue supporting your use case within the Fortra portfolio with Automate and that Fortra MFT Globalscape is helping meet your managed file transfer needs.

We also appreciate your comments around SharePoint connectivity and automation. With the latest release of EFT, we now include SharePoint connectivity within Event Rules, giving customers more flexibility to automate file movement and business workflows directly with SharePoint as part of their EFT processes.

Thank you again for your review and for continuing to trust Fortra to support your secure file transfer strategy.

Thank you for sharing your feedback and for highlighting how Fortra MFT Globalscape supports your secure file transfer operations.

We’re glad to hear that EFT provides a strong mix of secure file exchange options and helps automate file transfers reliably across your environment. It’s great to know that the solution is supporting scheduled transfers, multiple protocols, Linux, DFS, network shares, change control for audits, and high availability requirements.

We also appreciate your feedback around reporting, Event Rule configuration, and troubleshooting. We understand how important it is to quickly find the right transaction details, simplify administration, and make the platform easier for new users to work with. Our continuous improvements to the Web Admin Client, REST API, and future AI module are focused on improving visibility, usability, automation, and troubleshooting assistance to better support use cases like these.

Thank you again for your review and for continuing to trust Fortra MFT Globalscape to support your secure and automated file transfer needs.

Thank you for your detailed review—we really appreciate you sharing how Fortra MFT Globalscape EFT is supporting your SFTP automation and broader file transfer needs.

It’s great to heaIt’s great to hear that Timer Events and the FTC module have streamlined your file processing and integrations, and that EFT’s flexibility and HA performance are supporting your needs in a demanding BFSI environment.

Regarding the shift from a perpetual to a subscription model, we understand how important pricing, licensing predictability, and ongoing support are for a business-critical solution like EFT. We also value maintaining a strong, aligned partnership with you, and encourage you to stay closely connected with your Account Manager and our Maintenance and Support Team—who can work with you directly to address these concerns and provide clarity moving forward.

We’re glad to hear that the platform continues to be a dependable part of your operations and that our support team has been able to assist when needed. If you ever want to explore licensing options further or discuss ways to optimize your deployment, your Account Manager would be happy to connect.

Thanks again for your thoughtful feedback!

Thank you for sharing your feedback and for highlighting the flexibility and ease of management you experience with Fortra MFT Globalscape.

We’re glad to hear that the configurable options, straightforward renewals, and responsive technical support have been valuable for your team. It’s great to know that the solution is helping you align features and options to each client’s specific needs while keeping management simple and flexible.

We also appreciate your feedback regarding the tracking of serial numbers across servers and selected options during renewal periods. We understand how important it is to make licensing easier to manage, especially across multiple environments. Our team is currently working on improving the management and registration process for licensing to help streamline this experience going forward. Additionally, with our latest EFT 8.3.4 release, licensing can now be viewed within the Web Admin Client, helping provide better visibility and easier access to licensing information.

Thank you again for your review and for continuing to trust Fortra MFT Globalscape to support your managed file transfer needs.

Thank you for sharing your feedback and for highlighting how Fortra MFT Globalscape is helping automate your day-to-day file transfer operations.

We’re glad to hear that the centralized console, transfer protocol support, folder monitoring, EFT workflows, and reporting capabilities are making it easier for your team to manage, monitor, and automate transfers that were previously handled manually.

We also appreciate your feedback regarding ARM reporting limitations, including the page restriction for larger audit reports. We understand how important flexible, comprehensive reporting is for audit and compliance use cases. Our team is actively working on augmenting ARM to address limitations like this in the near future and improve the overall reporting experience.

Thank you again for your review and for trusting Fortra MFT Globalscape to support your secure file transfer needs.