# Genesy Reviews
**Vendor:** Genesy  
**Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 23
## About Genesy
At Genesy, we are on a mission to revolutionize the way B2B sales and prospecting teams operate. Our cutting-edge lead generation technology streamlines the process, freeing up your salespeople to focus on what they excel at: selling to potential customers. With our powerful tool, you can avoid wasting time on manual prospecting and optimize your sales team&#39;s efforts to secure a predictable and scalable sales pipeline. Tired of manual lead generation and inaccurate contact information? Genesy is an AI-driven B2B lead generation and outreach automation platform. It enables users to effortlessly create targeted lead lists, enrich them with verified company and contact information from market-leading tools and databases, and automate outreach campaigns via email and LinkedIn within the same platform. Genesy&#39;s unique AI sales chatbot ensures seamless warm up and engagement with prospects, making B2B sales more efficient and effective. Witness unparalleled efficiency and sales productivity with Genesy: • Avoid wasting time doing manual prospecting • Optimize salespeople time &amp; focus effort into qualifying leads • Give unlimited access to contact information from key decision-makers for your reps • Avoid expensive paid media and poor quality databases • Get accurate company &amp; contact data from valuable sources and improve CRM quality • Be able to generate leads in a faster, scalable way and secure predictable sales pipeline to better grow your team • Launch automated, AI-powered messaging campaigns to your lead lists seamlessly, to better focus your sales efforts and boost pipeline generation Empower your sales team with best-in-class technology. Request a Demo here: https://bit.ly/GenesyAIDemo



## Genesy Pros & Cons
**What users like:**

- Users love the **automation capabilities** of Genesy, enhancing efficiency and transforming B2B sales outreach. (6 reviews)
- Users find Genesy&#39;s platform to be **easy to use** , simplifying prospecting and data management with efficient scraping. (6 reviews)
- Users appreciate the **efficient lead generation** capabilities of Genesy, significantly enhancing outreach and campaign success. (6 reviews)
- Users praise the **excellent customer support** of Genesy, finding it effective and efficient for their needs. (5 reviews)
- Users find Genesy.ai to be **intuitive** , making it easy to use and significantly improving efficiency in sales processes. (5 reviews)
- LinkedIn Integration (4 reviews)
- Time-saving (4 reviews)
- Customizability (3 reviews)
- Efficiency (3 reviews)
- Personalization (3 reviews)

**What users dislike:**

- Users report occasional **software bugs** that may slow down data management, though improvements are noticeable over time. (3 reviews)
- Users face **integration challenges** with Genesy AI, experiencing technical difficulties that can disrupt workflows and create data silos. (2 reviews)
- Users experience a **notable learning curve** with Genesy AI, especially when navigating advanced features and setups. (2 reviews)
- Users find Genesy **slow in performance** with high data volumes and creating new fields, though it&#39;s still developing. (2 reviews)
- Users find the **AI limitations** in Genesy hinder long-form text generation despite its effectiveness for short-form content. (1 reviews)
- Difficult Navigation (1 reviews)
- Missing Features (1 reviews)
- Slow Loading (1 reviews)

## Genesy Reviews
  ### 1. High Cost, Poor Functionality, and Frustrating Experience

**Rating:** 0.0/5.0 stars

**Reviewed by:** Joaquim V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2026

**What do you like best about Genesy?**

Nothing

**What do you dislike about Genesy?**

I really don't like Genesy. There are plenty of issues. They don't listen to feedback. There are constant errors, and they keep changing the interface. The contact list has data errors. It's also too expensive, and I feel like I cannot leave. The initial setup was difficult.

**What problems is Genesy solving and how is that benefiting you?**

I use Genesy for lead prospecting; it's supposed to help with going to market and getting clients.

  ### 2. The most logical end-to-end outreach software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharné M. | Senior SaaS Media Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Genesy?**

Sequencing is so intuitive with Genesy, and you can add LinkedIn connection invites, messages, and emails to your sequences.

We use it every month for cold outreach and have been enjoying the comprehensive features. Integrating my LinkedIn account was easy and seamless and it has helped me make high-quality connections.

I set up an outreach workflow using Genesy's visual builder. I like the Campaigns dashboard, which lets me quickly check on the progress  of all our team's campaigns. It also checks the overall health of my campaigns.

**What do you dislike about Genesy?**

There is a slight learning curve to setting up your account, lists, and campaigns. But their support team is hyper-responsive and super helpful - they make me feel like a VIP customer, because they know what my pain points are and remember my previous queries and what I want to achieve with Genesy.

The AI text generation isn't very good for long-form text but works well for short-form. We used it to add the job roles our prospects were hiring for based on their LinkedIn Job Ads.

**What problems is Genesy solving and how is that benefiting you?**

We needed a reliable source of contact details for our targeted customer niche. We don't believe in the "spray and pray" approach to sales. Each and every person we reach out to is a researched prospect that we feel would be an excellent addition to our partner portfolio. Genesy helped us create dynamic databases with exactly the contacts we want to reach. It also makes contact management super easy with its flexible database tools, namely custom columns and filters.

  ### 3. Streamlined, centralized, and exceptionally user-friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha  S. | Senior SaaS Media Consultant at Slasify and Empact Partners, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Genesy?**

- I love how Genesy AI centralizes everything I need into one platform, making it seamless to manage both customer and employee experiences. 
- The user interface is intuitive.
- The data is always accurate and well-organized, which saves me a lot of time and effort.
- Excellent customer support, no matter the query.

**What do you dislike about Genesy?**

- While Genesy AI is powerful, there’s a bit of a learning curve initially, especially when exploring some of its more advanced features.
- Occasionally, integrating Genesy AI with other tools takes a bit of time, though once set up, it works seamlessly.

**What problems is Genesy solving and how is that benefiting you?**

Genesy AI helps streamline data management and centralize customer and employee experiences, eliminating the need to switch between multiple tools. This saves me time, reduces errors, and ensures I have access to accurate, well-organized data when I need it. I can make quicker, more informed decisions and improve overall efficiency in my daily workflow.

  ### 4. Happy user :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Javi Consuegra S. | ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Genesy?**

Genesy AI is a comprehensive B2B sales platform that combines real-time data aggregation from over 30 sources with AI-powered personalized outreach automation to streamline and optimize the sales process.

**What do you dislike about Genesy?**

While Genesy AI offers robust features for B2B sales automation, it's essential to consider potential limitations:



Integration Challenges: Synchronizing Genesy AI with existing CRM systems might present technical difficulties, leading to data silos or workflow disruptions.

**What problems is Genesy solving and how is that benefiting you?**

1. Data Fragmentation

Problem: Sales teams often grapple with scattered and outdated lead information across multiple platforms.

Solution: Genesy AI consolidates real-time B2B data from over 30 sources, ensuring sales teams access accurate and comprehensive lead profiles. 
GENESY

Benefit: This integration streamlines the lead generation process, reducing time spent on data collection and enhancing the quality of outreach.

2. Inefficient Outreach

Problem: Crafting personalized messages manually is time-consuming and prone to errors, leading to lower engagement rates.

Solution: The platform utilizes AI to generate tailored message sequences and automates follow-ups across channels like LinkedIn and email. 
GENESY

Benefit: Automation increases outreach efficiency, ensuring consistent communication and freeing up time for strategic activities.

  ### 5. Best AI Lead Generation Platform on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alberto E. | Sales Ops Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Genesy?**

Revolutionizing Lead and Campaign Generation with Genesy.ai!

Genesy.ai has completely transformed how I approach B2B sales and outreach. With its AI-driven lead generation and campaign automation, it’s like having a dedicated sales assistant that works 24/7.

What impresses me the most is the platform’s ability to aggregate real-time data from over 30 sources, ensuring I have the most accurate and enriched contact information at my fingertips. The AI-powered sales agent takes personalization to a whole new level, crafting tailored messages and automating conversations seamlessly across LinkedIn and email.

Thanks to Genesy.ai, I’ve streamlined my sales funnel, saving valuable time while boosting engagement and conversions. It’s intuitive, efficient, and truly a must-have tool for anyone serious about scaling their sales efforts.

Highly recommended!

**What do you dislike about Genesy?**

If there’s one challenge with Genesy.ai, it’s that I haven’t found anything to dislike about it! The tool is so well-designed and effective that it’s hard to think of any areas for improvement. If anything, I wish I had started using it sooner!

**What problems is Genesy solving and how is that benefiting you?**

Genesy AI: A Game-Changer for B2B Sales!

Genesy AI has solved several key challenges in B2B sales for me, and the benefits have been incredible. It eliminates the hassle of manual data collection by aggregating and enriching contact information from over 30 reliable sources. The result? Accurate, high-quality leads at my fingertips.

What I love most is the AI-powered outreach automation—it crafts personalized messages and handles conversations seamlessly across LinkedIn and email, saving me hours of effort while boosting engagement and response rates.

By automating lead generation, follow-ups, and campaign management, Genesy AI has helped me focus on what matters most: closing deals. If you’re in sales and looking to enhance productivity and efficiency, I highly recommend Genesy AI!

  ### 6. Best Clay Alternative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juxhina M. | Senior SaaS Media Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Genesy?**

Our team was using Clay and Apollo for some time to automate outreach but we had a hard time to onboard the team for both tools and combine the campaigns. Proved unsuccessful for us. Then we found out about Genesy AI, did an outreach experiment (their team and customer support helped us along the way and very quickly) so within 4 weeks were were able to close 4 new partners. Just like that. 
Also the team found it easy to be onboarded and launch the campaigns on their own using their own identities through the platform. Highly recommend it!

**What do you dislike about Genesy?**

Not a big downside but we struggled for some time to do something extra with the automated outreach - attaching personalized loom videos. Lucky for us, Genesy's team is already working on implementing this as a new feature to be able to add loom videos easily. Looking forward to it!

**What problems is Genesy solving and how is that benefiting you?**

It has made it easy to automate outreach campaigns with almost no need to edit the copy sent out to leads since it's highly based on the prompt we use. Plus it keeps the conversation going with AI so you don't have to keep following up with potential leads, it does all the work for you.

  ### 7. Genesy AI has been a very useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaione  V. | Sales Development Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Genesy?**

This tool has been very useful in generating customer databases. It allows contacting many profiles at the same time in much less time than manually. 
In addition, AI support is crucial to create personalised messages or clean listings among other functions.
Furthermore, the support service is very efficient.
In short, it is an agile and useful tool for those of us who are salespeople.

**What do you dislike about Genesy?**

Several times I had problems with some functionalities because a button had been removed or a table or database was not loading, but lately nothing like this has happened to me. However, they have been fixed almost immediately thanks to the support team and the technicians.

**What problems is Genesy solving and how is that benefiting you?**

Problems with some functionalities have been solved or improvements suggested by us as customers have been implemented and this has made it easier for us to analyse the campaigns.

  ### 8. Efficient and personalized prospecting with AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Idoia O. | SDR, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Genesy?**

Genesy has revolutionized our prospecting with artificial intelligence. It allows us to enrich account information and send highly personalized messages without manual effort. Additionally, it manages automated conversations, saving us more than half the time. The impact has been incredible: significantly higher response and conversion rates. An indispensable tool for working more efficiently and effectively.

**What do you dislike about Genesy?**

Sometimes it is difficult to draft the prompt so that the messages are exactly what we are looking for.

**What problems is Genesy solving and how is that benefiting you?**

Reduce the time we spent on prospecting and we have improved the conversion rates.

  ### 9. Easy to use and such a time-saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirsty M. | SaaS Media Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about Genesy?**

Genesy AI is such a pleasure to use. There was virtually no learning curve involved, thanks to its intuitive design. It also saves me a significant amount of time every day by automating those tedious tasks none of us want to do.

**What do you dislike about Genesy?**

I haven't come across any issues, so I'm a happy customer all-round

**What problems is Genesy solving and how is that benefiting you?**

I previously spent a great deal of time manually personalizing my LinkedIn InMail messages. Genesy AI-powered capabilitites take care of a large part of that for me.

  ### 10. Powerful, highly detailed outbound tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Theodore C. | Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Genesy?**

- Product used daily by several team members for sales enablement 
- Incredible customizability and highly detailed fields
- Engaging user interface and UX
- Full team enablement and involvement
- Landed several new clients through this product and grew our business

**What do you dislike about Genesy?**

This is a relatively new product and so some functionalities are needed. However, their customer support is highly active and helpful and so we sort out any needs quickly.

**What problems is Genesy solving and how is that benefiting you?**

Customer acquisition

  ### 11. Essential

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angel A. | MKT, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Genesy?**

It seems to me an indisputable path that Marketing is heading towards. In my opinion, it is one of the simplest ways to apply AI to the profession.

What I like most about Genesy is the ease of generating personalized and refined messages that previously would have been impossible to create.

It's about making massive what was previously personalized.

**What do you dislike about Genesy?**

Perhaps the reliance on LinkedIn to limit oneself to the ICPs that LinkedIn's algorithms are capable of finding.

**What problems is Genesy solving and how is that benefiting you?**

Find SQLs

  ### 12. Positive experience with Genesy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cecilio M. | Director Comercial Nacional de Empresas, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Genesy?**

The set up was easy to implement for a period of a few weeks.
We integrated with Salesforce what gave us a very accurate customization for the Team.
The conversion rates are promised for Genesy and the customer support is quite effective.

**What do you dislike about Genesy?**

Maybe the aceptance in LinkedIn but that's nothing to do with Genesy

**What problems is Genesy solving and how is that benefiting you?**

To have an updated data and the possibility of enrichment of the prospect

  ### 13. Genesy is very top

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lluís V. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Genesy?**

It has made it much easier for us to prospect for contacts and find new clients. Easy of Use.

**What do you dislike about Genesy?**

I don't particularly dislike it at all. Maybe sometimes it fails but the team fixes it quickly.

**What problems is Genesy solving and how is that benefiting you?**

helps us to find potential customers and facilitate contact with them

  ### 14. Great experience with Genesy AI in B2B industrial customer prospecting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arturo L. | Co-CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Genesy?**

We have reach multionational customers with only 2 hours of campaing preparation. Never happened before

**What do you dislike about Genesy?**

The email scraping does not work. LinkedIn scraping is fine tuned.

**What problems is Genesy solving and how is that benefiting you?**

We prospect leads in an automatic, secure way. And we have had great results.

  ### 15. fast and easy sales research and impacting tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pedro T. | Co Founder and sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Genesy?**

How easy is it to find leads, scrape, and create campaigns

**What do you dislike about Genesy?**

nothing at all i can do everything from one place

**What problems is Genesy solving and how is that benefiting you?**

It has everything i need in the same place

  ### 16. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grace  D. | SaaS Media Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Genesy?**

I love its centralised nature and how it provides caters to both customer and employee experiences

**What do you dislike about Genesy?**

Can't say anything. It's a great product that I use on a daily basis.

**What problems is Genesy solving and how is that benefiting you?**

For me, the benefit lies in the ease of accessing well-organised and accurate data. It allows me to provide you with more precise and relevant information quickly.

  ### 17. Automate the process of generating leads and opportunities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eduardo I. | COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Genesy?**

Within the platform, we have unified the entire process of lead search, enrichment, and automation of outbound campaigns.

**What do you dislike about Genesy?**

Impact sequences that do not follow a linear process but rather a divergent one, but they will deploy it in Q125.

**What problems is Genesy solving and how is that benefiting you?**

Centralize the entire outbound process with synchronization with the CRM.

  ### 18. Creating our outbound funnel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paulo S. | Head of Growth, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about Genesy?**

How easy to enrich and reach out to new leads.

**What do you dislike about Genesy?**

There is nothing that I would consider dislike, the platform has improvements to be done but it is evolving quite quickly.

**What problems is Genesy solving and how is that benefiting you?**

Primarly helping us build a outbound funnel. Enriching data and having the first contact through linkedin and mail.

  ### 19. User friendly and easy data management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ferriol V. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Genesy?**

Easy and fast scraping, easy data management, combined with AI.

**What do you dislike about Genesy?**

Sometimes has some bugs, not very fast when managing and creating new data fields, but overall is a product still in development.

**What problems is Genesy solving and how is that benefiting you?**

Prospect and create new qualified leads.

  ### 20. Cutting Edge tool for enrichment and automated outreach. Most important, day-to-day customer care!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Camilo R. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Genesy?**

Waterfall enrichment, good CRM connection and automation, intuitive and, specially, Automated Linkedin outreach.

**What do you dislike about Genesy?**

Few Contractual Ease & Annual Commitment and Payment Timmings

**What problems is Genesy solving and how is that benefiting you?**

Leadgen
Lead Enrichment
Automated Outreach
Linkedin Connection
CRM integration and visibility

  ### 21. Scaling Outbound Deal Sourcing Motion using Genesy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Genesy?**

- Data aggregator
- Enrichment Platform
- AI Content crafting
- Email Campaign Manager

**What do you dislike about Genesy?**

- Volume of bugs (decreasing with time).

**What problems is Genesy solving and how is that benefiting you?**

- Segmentating the market at scale
- Sending out email campaigns for different markets

  ### 22. I have been there for a few weeks now and the truth is that they have saved us a lot of time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Javier A. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2024

**What do you like best about Genesy?**

The integrations and the fact that everything is automated

**What do you dislike about Genesy?**

Nothing so far, he finds it very intuitive.

**What problems is Genesy solving and how is that benefiting you?**

To attract customers and reach many more automatically

  ### 23. Great tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Genesy?**

All in one platform for data enrichment and prospecting

**What do you dislike about Genesy?**

slight slow when you work with high volume of data

**What problems is Genesy solving and how is that benefiting you?**

Data gathering and first touchs with prospects



- [View Genesy pricing details and edition comparison](https://www.g2.com/products/genesy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+13%3A16%3A13+-0500&secure%5Bsession_id%5D=77f389e0-06a8-4115-b99e-a6a746512148&secure%5Btoken%5D=4142d1f1fe33ae9521bf5d47a7118e479cbcb5d6bf0f285a3f4ce4fe0f4150e3&format=llm_user)

## Genesy Features
**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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