The G-P team, especially our new Account Manager, Adrian Salazar, has been outstanding—responsive, supportive, and always willing to go the extra mile. Adrian’s dedication and reliability make a real difference, giving me confidence that I can lean on him for any support needed, which is exactly what I look for in a Senior Customer Success Manager. The in-country experts are a pleasure to work with, and having a team in-region has greatly helped build rapport, allowing us to appreciate unique working styles and cultural nuances.

The G-P platform itself is intuitive and user-friendly, with real-time information readily accessible, which simplifies day-to-day operations. The ability to import payroll has also streamlined our processes, making things more efficient and straightforward.

Additionally, working with the team to onboard new employees has been highly efficient. Professionals have frequently commented on how simple and seamless the process is. For those relocating or requiring visa assistance, the G-P team’s guidance has been invaluable, and feedback from our new hires reflects their appreciation for this smooth transition. Review collected by and hosted on G2.com.

Some professionals have shared feedback regarding the desire for more frequent updates on query submissions that may not have immediate resolutions. Staying informed on the progress of their requests would help set expectations and improve the overall experience.

Additionally, there is interest in seeing more detailed pay element codes on statements. For example, if employees receive both a bonus and a stipend under the same pay element, it would be helpful if these were split out on the pay slip. This added clarity would allow employees to see the exact breakdown of different components within their pay, leading to a more transparent understanding of their compensation. Review collected by and hosted on G2.com.