FrameworkLTC Reviews (34)

Reviews

FrameworkLTC Reviews (34)

4.4
34 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive interface, which allows for quick navigation and minimal training. Many appreciate the strong customer support that enhances their experience, making it easier to manage complex pharmacy tasks. However, some users note a common limitation with the steep learning curve for new features.
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AH
amber H.
Inventoy Coordinator
Small-Business (50 or fewer emp.)
"great for LTC"
5/5
What do you like best about FrameworkLTC?

ease of use and layout of screens and icons Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

it can be a little bit clunky and cumbersome sometimes Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Good for packing and filling, but need work on the clinical side"
1.5/5
What do you like best about FrameworkLTC?

Generally easy to use and learn. Allows Drug and allergy screening. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

it is very difficult to adjust an order if an error is foud in the review process. For example, you need to open up another window, bring up the patient, find the particular order, then edit it. It should just allow a click during the review screen to edit the order bein reviewed. Editting other patient information is also time consuming and could use a major update. Transferring Rx's is also another issue- you must maunually type in every Rx you are transferring OUT. This should also be a one click operation, not a 5-10 minute debacle with manually typing the information is, which leaves room for errors. Review collected by and hosted on G2.com.

RA
Rania A.
Mid-Market (51-1000 emp.)
"Very knowledgeable team"
5/5
What do you like best about FrameworkLTC?

I love that it's Windows based. Very easy to use. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Sometimes we get transferred to too many people before the correct person can resolve our issues.

The latest update doesn't allow the changing of NDC numbers when retro'ing. Sometimes the updates make things harder than easier. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Decent software tailor to long-term care pharmacies"
3/5
What do you like best about FrameworkLTC?

Good support, ensure compliance with long-term care rules Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Less user friendly, very hard to set up and get used to, sometimes slow Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Help with Creating Billing"
3.5/5
What do you like best about FrameworkLTC?

Every aspect of running a LTC pharmacy can be handled with the same software Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Too many options that have to be entered exactly right or nothing works, and the inability to undo and recreate billing. Review collected by and hosted on G2.com.

RA
Rockford A.
Mid-Market (51-1000 emp.)
"Customer review"
3.5/5
What do you like best about FrameworkLTC?

FW is great getting the software to intergrate with other technologies and eMARs. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

It takes way too much time to train a data tech to use the sytem. Too many steps to enter a script. Review collected by and hosted on G2.com.

Corinn F.
CF
Corinn F.
Director of Financial Operations
Mid-Market (51-1000 emp.)
"User friendly software & with outstanding support"
4.5/5
What do you like best about FrameworkLTC?

They are continuously making updates & improvements. The support desk is one of the best I've worked with. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

The canned reporting is not great and to make any changes is costly. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"REVIEW OF FRAMEWORK"
5/5
What do you like best about FrameworkLTC?

MESSAGING SYSTEM ADDING CONTACTS VERY EASY AND MOVE ABILITY Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

NOTHING REALLY LOVE FRAMEWORK NOTHING I REALLY DIDN'T DISLIKE AT ALL GREAT FUNCTIONABLE Review collected by and hosted on G2.com.

Sonnie S.
SS
Sonnie S.
Emergency Medical Technician
Small-Business (50 or fewer emp.)
"Highly Recommend"
5/5
What do you like best about FrameworkLTC?

Awesome software. Easy to navigate through. Minimum teaching is needed to implement throughout the office. Enhances workflow, thereby improving patients' lives. Highly recommend usage with long-term care facility fills. Capable of handling a large scale/amount of clients which gives us a better control over our inventory. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

The code quality isn't the best but manageable. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"The best software for LTC pharmacies by far"
5/5
What do you like best about FrameworkLTC?

FrameworkLTC has so many strong points but I would have to say that my number one favorite thing about it is that it makes the billing and adjudication side of LTC pharmacy much easier. It allows us to perform more complex actions in less time and the well-designed layout makes it easy to collect and use claim and benefit information without needing to take a bunch of steps to get from A to B. Review collected by and hosted on G2.com.

What do you dislike about FrameworkLTC?

Sometimes it takes awhile to load the next screen after clicking out of one. It also doesn’t prevent multiple people from working on one prescription at the same time so sometimes the overlap causes a problem. Review collected by and hosted on G2.com.