Frame.io Reviews (198)

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Frame.io Reviews (198)

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4.5
198 reviews

What do users say?

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Users consistently praise Frame.io for its ease of use and seamless collaboration, which significantly enhances their video review processes. The ability to leave time-coded comments directly on videos allows for clear communication and efficient feedback, making it a valuable tool for creative teams. However, some users note that storage costs can be high, especially for larger projects.

Pros & Cons

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Muzammil M.
MM
Muzammil M.
Founder – Muzammil Graphic | Interior and Graphic Designer | Transforming Spaces and Brands Visually
Graphic Design
Small-Business (50 or fewer emp.)
"Frame.io Makes Creative Collaboration and Feedback Effortless"
5/5
What do you like best about Frame.io?

As a graphic and interior designer, I regularly handle creative files, revisions, client feedback, and project presentations, and Frame.io has made collaboration much smoother for me. The best thing is how easy it is to manage feedback and revisions in one place without dealing with long email conversations. It helps me stay organized while working on design projects, especially when sharing visuals, edits, or presentation drafts with clients and team members. The interface is also simple and professional, which saves time during busy projects. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

One thing I feel Frame.io could improve is the pricing, especially for freelancers or small creative teams. Some useful features feel limited unless you move to higher plans, so the subscription can become expensive for regular project work. Also, when handling many files and revisions together, the platform can sometimes feel a little heavy for new users at first. For buyers planning to use it, I’d say it’s very useful if your work depends on client feedback, creative collaboration, and fast revisions. But before purchasing, it’s worth checking whether the available storage, team features, and pricing match your workflow and project size. Review collected by and hosted on G2.com.

Arkajit D.
AD
Arkajit D.
Chief Technology Officer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Frame.io Streamlines Collaborative Video Reviews with Real-Time, Remote Feedback"
4/5
What do you like best about Frame.io?

The greatest thing I love about Frame.io is that it simplifies the workflow of collaborative reviews and creative project management without feeling fragmented or too technical for users. In projects where there are many different people involved from different departments such as editors, producers, marketing, clients, and creative directors, there is a lot of value gained from using such an application.

In my opinion, one of the most advantageous functions of this application for me personally is the ability to do real-time review and provide comments on specific frames. The fact that users can comment on videos without going through numerous e-mail communications or using other applications is a significant improvement of the process.

Another reason why I like this application so much is its capacity for enabling remote and distributed collaboration. For teams which collaborate under very tight deadlines and often use many resources that are located all over the world, there is great value gained from using this platform. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

One of the things that I dislike about Frame.io is the fact that even though the collaboration process itself is very efficient, planning and organizing large scale projects which contain a lot of assets, have many parties involved, and require various approval steps can be somewhat challenging to do.

One of my concerns relates to project management as well as content organization, particularly when it comes to organizing and managing large scale projects which require working with a number of different assets and collaborating with several teams at the same time.

The third thing I dislike about Frame.io is the lack of advanced workflow customizability and permissions management. It could be useful to have more advanced options in this area considering how collaborative projects can get. Review collected by and hosted on G2.com.

BN
Britney N.
Project Manager
Small-Business (50 or fewer emp.)
"Frame.io Makes Client Reviews and Versioning Effortless"
5/5
What do you like best about Frame.io?

I love how Frame.io lets me organize everything by client and project, while also storing different versions in one place. Clients can review the work, leave feedback directly on the project, and request specific revisions. Overall, it feels both efficient and effective. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

There isn’t much to dislike. It does everything I need it to do, and it’s easy to use. My only wish is that when I open it in a new window, it would redirect to the app on my desktop. Review collected by and hosted on G2.com.

J P.
JP
J P.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Poor Support and Limited Integrations Make Frame Slow to Deliver Final Products - Prefer Timeliner"
2/5
What do you like best about Frame.io?

Video production clients are used to Frame finished products, so it's difficult to switch, the user interface is easy to understand, there are tools that they integrate with, it is reliable, price is reasonable Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I really dislike that this isn’t the only tool I can use. I end up having to stitch together other software and resources because I can’t simply integrate everything into Frame. Support is poor, and I don’t feel like Adobe is giving this much attention. It often feels like they don’t care about the user experience. Overall, it takes too much time and too many steps to get to a finished product. Review collected by and hosted on G2.com.

Himanshu J.
HJ
Himanshu J.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Timestamped Comments Make Video Feedback Clear and Efficient"
4.5/5
What do you like best about Frame.io?

It makes feedback on video projects way less chaotic. The timestamped comments are probably the biggest win, you can leave feedback at the exact second something needs fixing instead of sending vague messages. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Pricing can be a bit hard to justify if you’re not doing video work regularly. For agencies or active teams, it probably makes sense, but for occasional use it feels pricey. Uploads are usually fine, but larger files can take time depending on internet speed, which gets annoying when deadlines are tight. Also, file organization can become messy if multiple projects are running and nobody maintains structure properly. Review collected by and hosted on G2.com.

Alyssa A.
AA
Alyssa A.
Bilingual Client Success Manager
Mid-Market (51-1000 emp.)
"Streamlined Video Collaboration, Needs Faster Transcript Generation"
4.5/5
What do you like best about Frame.io?

I use Frame.io every day to review videos and upload assets for video production. I love the feature to leave comments in videos and how easy it is to share video links in high resolution with clients. I really like the organization of the interface to create files similar to Google Drive. The initial setup was really fast for me. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I don’t like that the transcript option takes quite a while, and it isn’t ready to generate subtitles when I’m reviewing. Also, sometimes when we activate the watermark option, the system glitches and doesn’t allow clients to press play on their videos. Review collected by and hosted on G2.com.

Praney M.
PM
Praney M.
Product Design Manager 2
Mid-Market (51-1000 emp.)
"Streamlined Creative Collaboration & Feedback"
4/5
What do you like best about Frame.io?

I liked how simple Frame.io made the feedback and approval workflow for both internal teams and clients. The frame-specific commenting feature saved a lot of time because designers, editors, and stakeholders could communicate clearly without long explanation threads. I also appreciated that it reduced friction during client reviews. Even non-technical stakeholders were able to use it comfortably, which helped speed up approvals and revisions. The overall UI felt clean and easy to navigate compared to some other collaboration tools we tested. It stood out how well it fit into existing creative workflows, especially when working alongside Adobe tools and distributed creative teams. The frame-specific commenting was incredibly useful for removing ambiguity during revisions, making communication much faster. The Adobe integration helped since our team works heavily inside the Adobe ecosystem, saving us time during active projects. It also made async collaboration much smoother, reducing unnecessary meetings and repetitive feedback loops. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

One thing that could definitely improve is performance when handling larger media files or projects with a lot of revisions because we occasionally noticed slower loading times during heavy review sessions. It was not constant, but it became noticeable on bigger collaborative projects. I also think the notification management can get slightly overwhelming at times when multiple stakeholders are actively commenting across different assets. A bit more flexibility around organizing feedback and filtering activity would help teams working at scale. Another minor issue for us was that some external clients needed a little onboarding initially, especially people who were not used to structured review platforms. Once they got familiar with it things became smoother, but the first few review cycles sometimes required guidance. Review collected by and hosted on G2.com.

Bairon P.
BP
Bairon P.
Creative Editor Lead
Small-Business (50 or fewer emp.)
"Time-Coded Feedback and Versioning That Makes Reviews Faster and Clearer"
5/5
What do you like best about Frame.io?

What I like most is the time-coded feedback. Clients can pause on an exact frame, leave a comment, draw directly on the image, and we know precisely what they’re referring to.

I also really appreciate the versioning. Every version of an asset stays in a single stack, so nobody gets lost in file names like “FINAL_v6_really_final.mp4”. Overall, it makes the review process clearer and faster for both creatives and clients. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Sometimes, when there are lots of projects and multiple versions, the account can start to feel a bit cluttered unless you maintain a clear structure.

Also, a few clients who aren’t very tech-savvy need a bit of guidance the first time they use the interface—mainly around where to leave comments and how to approve. Once they get the hang of it, everything is fine, but that initial experience can be a little confusing for them. Review collected by and hosted on G2.com.

Dejan M.
DM
Dejan M.
Freelance Animator
Small-Business (50 or fewer emp.)
"Effortless Video Feedback with Global Reach"
5/5
What do you like best about Frame.io?

I love using Frame.io for getting feedback and changes to explainer video animations from my clients all over the world. It solves the problem of easily understanding what the client wants to change in their video because it has timestamps and markers on the image itself. I love that marking on the image and specific timestamp. The initial setup was easy and understandable from the start without any tutorial. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

While I’m very satisfied with Frame.io overall, sometimes large video uploads can take longer depending on internet speed. Also, when working with many reviewers at the same time, notifications can become overwhelming. It would be great to have more advanced filtering options for comments. However, these are minor points compared to the overall value the platform provides. Review collected by and hosted on G2.com.

Bogdan V.
BV
Bogdan V.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Streamlined Video Collaboration with a Few UX Hiccups"
4.5/5
What do you like best about Frame.io?

I use Frame.io for video review and collaboration, which is really helpful for remote collaboration between me and my team. I appreciate being able to upload multiple video files and stack them, making it easier to compare them and make changes. It's secure, which is really important to me. I also like that it allows high-resolution files or proxies to be uploaded directly from the camera, and I don't need to set up a cloud or anything else. The initial setup was pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

So it's, maybe UI and UX design. So navigation and organization is a bit hectic sometimes. Search capability can be a bit better. And maybe asset performance. Review collected by and hosted on G2.com.