FortiClient Reviews (278)

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FortiClient Reviews (278)

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4.4
278 reviews

What do users say?

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Users consistently praise FortiClient for its reliable VPN connectivity and strong security features, which provide peace of mind for remote work. The software is noted for its ease of use and seamless integration with other Fortinet products, making it a practical choice for organizations. However, some users report occasional connectivity issues that can disrupt workflow.

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Cristian Andres G.
CG
Cristian Andres G.
Ingeniero de Soporte Nacional
Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Stable and secure VPN for remote work with comprehensive endpoint protection"
4.5/5
What do you like best about FortiClient?

Stable and secure VPN connection for remote work, ease of use with a simple interface, and comprehensive endpoint protection Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

High resource consumption and system slowness, reconnection failures and sudden VPN disconnections, and the unintuitive and complex interface to configure. Review collected by and hosted on G2.com.

CB
Cheryl B.
BDC Manager
Mid-Market (51-1000 emp.)
"Seamless and Reliable Security Management"
5/5
What do you like best about FortiClient?

I find FortiClient very easy to use and intuitive. It's been very reliable for us. The software gives options to have a single screen up or multiple screens up, which is convenient. I also appreciate how easy it is to administrate. Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

Sometimes, the server will go down and it needs to be rebooted after a power glitch. And the user must have their app open to approve the connection. Review collected by and hosted on G2.com.

Alejandro A.
AA
Alejandro A.
Backoffice
Mid-Market (51-1000 emp.)
"Excellent Unified One Agent: Lightweight EDR, VPN, and Web Filtering in One Client"
4/5
What do you like best about FortiClient?

The unified One Agent approach is excellent. Having EDR, VPN, and web filtering managed through a single lightweight client reduces system bloat and simplifies security compliance across the entire organization. Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

What I dislike most is the lack of user-friendly diagnostics when a connection fails. When the ZTNA or VPN tunnels drop, the error codes are often too cryptic for an average user to solve without opening a ticket with the IT helpdesk. Review collected by and hosted on G2.com.

Eric .
E
Eric .
Customer Onboarding and Support Executive
Mid-Market (51-1000 emp.)
"Reliable and Secure VPN for Everyday Remote Access"
4.5/5
What do you like best about FortiClient?

What I like most about FortiClient VPN is its reliability and strong security prioritization. Once the IT team has configured it, connecting to the company network is simple, consistent, and easy to repeat on a day-to-day basis. The client feels stable overall, and I rarely run into unexpected disconnects. I also appreciate how well it integrates with Fortinet’s security ecosystem, which gives me added confidence that my data is encrypted and protected. From a user perspective, it does its job in the background without noticeably slowing down my system. Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

The initial setup and configuration can be a bit confusing for end users, especially when the IT instructions aren’t very detailed. At times, the interface feels somewhat technical and not as user-friendly as some consumer VPNs. Additionally, connection issues can occur if the network changes or the internet quality drops, which may necessitate reconnecting. Overall, these are minor inconveniences and are usually easy to resolve. Review collected by and hosted on G2.com.

Glenn B.
GB
Glenn B.
Applications System Analyst
Mid-Market (51-1000 emp.)
"FortiClient excellent for secure remote work connecting to work systems."
5/5
What do you like best about FortiClient?

For several years now, we’ve had 10 discretionary remote work days per year, along with several set, company-wide remote work days. Many of our systems require us to log in to FortiClient in order to access them from home. Our company chose this software to create a secure connection to our work systems, and it’s been essential for remote access. I also provide after-hours support, so I still rely on it when I need to connect from home outside of normal hours. I really like how straightforward it is: I log in to FortiClient and I’m quickly connected in a secure way. Every few years we replace our laptops and FORTICLIENT installs easily on the newer replacement laptop. Our desktop support team is able to help us without having to contact FORTICLIENT Customer Support. Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

I have not encountered a dislike, if I lose connection; I can quickly log in again. Review collected by and hosted on G2.com.

PK
PAWAN K.
Mr.
Financial Services
Mid-Market (51-1000 emp.)
"Review for Forticlient"
5/5
What do you like best about FortiClient?

FortiClient helps keep both my data and computer secure, making it an excellent tool for enhancing security. It is easy to install, and offers valuable features such as centralized management, a user-friendly interface, and FortiToken. Whenever I have needed assistance, FortiClient has provided outstanding customer support. I use it daily to connect to my database, and the latest updated version is running very smoothly. Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

Sometimes the connection gets disconnected after reaching above 90%, and there is no information provided about what went wrong. Occasionally, when I click to disconnect, there is a noticeable delay before the process completes. Additionally, the saved user ID is sometimes removed automatically. Review collected by and hosted on G2.com.

CN
Christian N.
IT Support Engineer
Mid-Market (51-1000 emp.)
"Effective Security for Remote Access"
4.5/5
What do you like best about FortiClient?

I appreciate the security that FortiClient provides for the connection and the endpoint. Since users connect remotely, it is essential that the devices they connect with are secure, and FortiClient helps to have secure access to prevent any attacks. The installation of FortiClient was quite simple, especially for VPN clients, where it was a standard installation. Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

The security vulnerabilities that have often been the cause of data breaches. Perhaps the Fortinet team should look into this aspect to ensure that such incidents do not happen again. Review collected by and hosted on G2.com.

Juan I.
JI
Juan I.
ingeniero de soporte
Mid-Market (51-1000 emp.)
"Reliable security in connections, ideal for client networks"
4.5/5
What do you like best about FortiClient?

security in connections, especially when I connect to client networks Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

it does not show the disconnection errors, and sometimes it disconnects constantly. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"FortiClient: Great Value with Deep Security Fabric Integrations"
5/5
What do you like best about FortiClient?

The multiple integrations it offers with Fortinet's Security Fabric, the competitive price against other vendors, the fact that FortiClient is the de facto client for Fortinet (whether is it only for VPN purposes, but also for ZTNA tags, FortiPAM integration, vulnerability management, local webfiltering/AppControl/etc, ...) Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

It can be buggy sometimes (same client version can have diferent behaviours on 2 differentt Windows machines running the same version). Also, the offboarding can be tricky, relying on Windows Safe Mode; however, Fortinet offers the FortiTool that helps with that. Review collected by and hosted on G2.com.

Sairaja S.
SS
Sairaja S.
Junior engineer for BISSELL
Enterprise (> 1000 emp.)
"Reliable VPN + Strong Endpoint Security in a Lightweight FortiClient"
4.5/5
What do you like best about FortiClient?

What I like best about FortiClient is that it offers a reliable VPN and strong endpoint security in one lightweight, easy-to-manage client, especially when integrated with FortiGate for centralized control and Zero Trust access. Review collected by and hosted on G2.com.

What do you dislike about FortiClient?

What I dislike about FortiClient is that it can sometimes feel overly complex to configure, especially when advanced features like ZTNA or EMS policies are involved, and troubleshooting issues isn’t always intuitive. The client can also be resource-intensive on older devices, and updates or version mismatches may cause occasional connectivity or compatibility problems for end users Review collected by and hosted on G2.com.