Everything is already configured so less time is wasted on coding. Review collected by and hosted on G2.com.

In FF7 it was possible to adjust the CSS file and change the colour of the tiles but in FF8 this is not possible. So while the site itself is our company colour the tiles are FF colours and clash. It is only a visual look but doesn't make it look seamless. Review collected by and hosted on G2.com.

Our experience with FlowForma Process Automation has been incredibly positive. As an NHS shared service working with eight NHS Trusts across the North West London area, FlowForma has been instrumental in standardising our processes. The implementation of FlowForma enabled us to create our first standardised process, significantly improving efficiency and output quality.

One of the key advantages of FlowForma is its integration with various Microsoft functions. For instance, its connection to the Outlook address book using the 'Persons or Group' and 'Get User Profile Property' features has reduced typing errors by approximately 80% when staff input email addresses, especially when assigning steps to different approvers. 

FlowForma's hosting on SharePoint has allowed us to create a central hub accessible to users from all eight NHS Trusts, despite their separate IT networks. This centralisation has simplified access and management. Moreover, FlowForma's flexibility has enabled us to tailor digital forms slightly for specific Trusts when needed.

The support team at FlowForma has been really helpful. Whenever I need assistance, I feel very comfortable reaching out to them.

Overall, FlowForma has empowered our staff to efficiently track and manage their digital forms, enhancing our operational effectiveness. Review collected by and hosted on G2.com.

There are some risks associated with FlowForma Process Automation for organisations or departments handling personal or commercially sensitive information. Since the app is hosted on SharePoint, the list view used to manage forms is accessible to all our stakeholders across the eight Trusts. They have edit-level permissions, which means staff can view and delete other members' forms and edit key functions like email templates. Even if these features are hidden, the 'search my site' function allows access to the backend of the app. Additionally, documents generated by the app and stored in SharePoint folders are accessible to all stakeholders. Review collected by and hosted on G2.com.

The customer service is outstanding. I feel at home in the meetings. Review collected by and hosted on G2.com.

There needs to be a better search function/chat ability with the AI to understand how to accomplish goals. The AI is very limited. Review collected by and hosted on G2.com.

AI assistant, integrate with office components Review collected by and hosted on G2.com.

Chinese legacy application integration, performance Review collected by and hosted on G2.com.

i like that flowforma process automation makes things kinda easy even if i'm not super technical. the forms are simple to setup and most things work just by dragging and dropping stuff. it saves a lot of time because we don’t have to chase people for updates, the workflow just moves on its own. also the interface feels clean, so it's not confusing like other tools i tried before. Review collected by and hosted on G2.com.

i dont really dislike much, but sometimes flowforma feels a bit slow when the workflows get bigger. like if there are too many steps, it takes a few seconds to load and that kinda bothers me. Review collected by and hosted on G2.com.

Pretty straight forward product and helps you build processes quickly Review collected by and hosted on G2.com.

Sometimes you not sure where the code should be on the step or the question Review collected by and hosted on G2.com.

This automation software is very useful to store and process the client data and proceeds the client database for quick access and readability. This makes the automation life easier and quicker. Review collected by and hosted on G2.com.

It has to. Improve the user interface to navigate the process smoothly and find the option easily. Review collected by and hosted on G2.com.

I like that FlowForma Process Automation can transform processes from manual paper-based to online processes in a very short time. The biggest feature is that it truly achieves no-code development, greatly lowering the threshold for implementing BPM solutions and significantly shortening the time from idea to process launch. I think FlowForma's AI capabilities have greatly improved compared to last year, and its understanding of Chinese requirements is also very accurate. Additionally, I find FlowForma easier to use than Power Automate/Power Apps because it has a lower usage threshold and shorter process delivery time. Review collected by and hosted on G2.com.

I think that although the AI features of FlowForma have greatly improved, there is still room for enhancement. Currently, it seems unable to handle all instructions related to process rules, and occasionally "AI hallucinations" occur. Additionally, the initial setup requires a learning and familiarization period of 1 to 2 weeks, which involves a certain learning cost. Review collected by and hosted on G2.com.

FlowForma could become a strategic technological asset for your organization if it is serious about digitalizing its business. One of the best features of the product is the customer care. They are always ready to give you a hand in the development of your own processes. The road is not easy, and the learning curve will be somehow steep because after all you need to learn to no code; that entails learning the language of the tool, though, plus, other skills like understanding how your SharePoint list must be structured. For this reason, having such strong customer service is fundamental, and FlowForma has it. If your organization's leadership bets on going serious about automating your processes, FlowForma is a great choice as a technological enabler of such strategic choice. The tool is easy to use, but you need to start small and not choose your most complex process as your first to automate (trust FlowForma advisors on this). It can be integrated with other applications, but that's an advanced API feature that we have not yet implemented, although we surely intend to. Review collected by and hosted on G2.com.

The learning curve will be steep and you need to accept that you'll have to dedicate time to it. Developers have done a great job of allowing non-IT people to create digital processes, but still, a proper learning effort is demanded. However, that's ok because as you go along with your learning effort, you'll become more and more creative and design your processes in a much more elegant manner. Review collected by and hosted on G2.com.

Pawel Wierzgon was patient, solutions focused and was timely in his responses to our many knay queries. The ease at which he could bring us though the process and allowed us to look at how best to implement this system into our existing sharepoints. He also identified feature we did not knew existed in Flowforma which will allow us to roll this form out to all employees to use on an annual basis. The ease of integration was excellent and we aim to now transition all our forms to Flowforma. Review collected by and hosted on G2.com.

The look and feel is still an issue of mine. I know the enw look and feel is going live shortly, so hope that our current forms can transition across once this is launched. Review collected by and hosted on G2.com.