Flatfile Reviews (31)

Reviews

Flatfile Reviews (31)

4.6
31 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and intuitive integration, which significantly reduces the time spent on data imports. Many appreciate the comprehensive documentation and responsive customer support, making the implementation process smooth. However, some users note that the initial setup can be complex and may require considerable customization.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
MP
Mark P.
VP Product
Small-Business (50 or fewer emp.)
"Powerful but simple to implement"
5/5
What do you like best about Flatfile?

Flatfile provides precisely the functionality we need, wrapped in an easy-to-understand user experience. Our engineers have found working with Flatfile straightforward and have, as a result, been able to roll out new functionality quickly with relatively low effort. Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

So far, nothing - it's been a great addition to our tool kit. Review collected by and hosted on G2.com.

John Louis S.
JS
John Louis S.
CTO
Small-Business (50 or fewer emp.)
"Data Migrations made Easy"
5/5
What do you like best about Flatfile?

I'm too old to be writing another custom CSV migration tool.

I'm too busy to be writing a CSV reader with this level of polish.

I'm too attached to my sanity to have to spend time telling a customer how to format their CSV to match our setup.

I like to think Flatfile keeps me young, sane and free. Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

Flatfile doesn't seem to have a way to handle weird columnar data formats, it expects things in rows (not too unreasonable) Review collected by and hosted on G2.com.

Ryan F.
RF
Ryan F.
CTO
Small-Business (50 or fewer emp.)
"Flatfile Makes Importing a Breeze & Has Saved 100s of Hours of Development Time!"
4.5/5
What do you like best about Flatfile?

Flatfile is a powerful import tool that just works. It has all the features you'd expect from an importer plus ones you wouldn't initially consider. For developers, their API is well documented and their support was always available to discuss approach. We've made Flatfile a cricitical part of our onboarding process and it's worked out great! Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

It did take longer to implement than we initially anticipated. While there is a drop-in option, the real power comes from processing data as you import which requires custom development in your own app. Our importer needed to validate lots of different kinds of data some of which didn't fit as nicely into the box as I would have hoped. Review collected by and hosted on G2.com.

RC
Rob C.
Founder
Small-Business (50 or fewer emp.)
"It just works"
4.5/5
What do you like best about Flatfile?

Flatfile makes it really easy for my customers to import CSV without requiring them to follow a rigid structure. They drag-and-drop, then Flatfile squeezes their data into my desired format.

I also like that it can be configured to run client-side only. This was a key requirement for some customers, as there would be data protection issues involved in transferring the data to Flatfile's server. Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

The only minor issue is that the client-side version is not quite as fully-featured as the version that sends data to the Flatfile backend, meaning that the column matching is not quite as smart. But this is really minor - I'd strongly recommend Flatfile. Review collected by and hosted on G2.com.

Geoff R.
GR
Geoff R.
Co-founder
Small-Business (50 or fewer emp.)
"Dramatically improved our data import process"
5/5
What do you like best about Flatfile?

Our software company offers both a CRM and billing system and routinely needs to migrate paid subscribers from other platforms onto our software. Like many companies, we previously shared a templated CSV file that customers could complete in order to import their data into our software. No matter how prescriptive we were, there was always a string of data related issues that would make this a challenge—data could easily be corrupted based on whether the file was opened on a Mac vs. a PC, checklist and radio list properties required special formatting, users might store dates in European formats, and then there were differences in encoding (ASCII, UTF-8, etc) that frankly were completely foreign to most of our customers and could impact whether their import was successful or not. It's a big, meaty, unglamorous problem—and one that Flatfile solved for us almost overnight. Implementation was easy and now our customers have an intuitive interface that they can use to map their data appropriately prior to import. Most importantly import errors as a result of data formatting issues have been entirely solved. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

The process of implementing Flatfile was easy and their team was supportive throughout—I don't have much in the way of criticism of the product. We're hopeful that they continue to offer start-up friendly pricing for customers like us well into the future. Review collected by and hosted on G2.com.

Tzvi S.
TS
Tzvi S.
CEO
Small-Business (50 or fewer emp.)
"Flatfile is a simple to use and powerful tool that removes the headache of importing customer data."
4.5/5
What do you like best about Flatfile?

Flatfile provides a simple way for customers to import the data and gives our company the flexibility to customize the app to our needs. Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

Would love if they could also import data straight from Salesforce as well. Review collected by and hosted on G2.com.

Karri K.
KK
Karri K.
Founder
Small-Business (50 or fewer emp.)
"A promising product"
5/5
What do you like best about Flatfile?

Flatfile has genuine innovation: CSV imports are a hassle and the open source libraries powering those workflows require a lot of tweaking if you want great UI. We signed up just after the product launched publicly. Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

There are multiple smaller competitors doing the same thing but who lack the features and the exciting roadmap around more connectivity Flatfile has. Review collected by and hosted on G2.com.

GT
Gary T.
Software Engineer
Small-Business (50 or fewer emp.)
"A simplistic approach to what can be a very difficult problem."
5/5
What do you like best about Flatfile?

Their system is just simple. They match fields, remembering the setup for next time, a suite of data validation functions, and their custom validation callback. Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

I think there could be more management around the imports portal. I would like the option to remove the data after it has been processed by rotation, time, or by default. Review collected by and hosted on G2.com.

Sebastián A.
SA
Sebastián A.
CTO
Small-Business (50 or fewer emp.)
"Easy data import for our users"
4.5/5
What do you like best about Flatfile?

Flatfile saved us a lot of time! Without it, we would have to implement a custom in-house Excel and CSV import flow.

It's been very useful for our users, many of whom can't handle a CSV file and struggle to format a spreadsheet the way we need it to be processed.

The team is also very responsive and solved many issues on our way to production. Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

The importer is not as customizable. It's missing localization and more styling options to blend it into our product. Review collected by and hosted on G2.com.

Chris W.
CW
Chris W.
Director of Software Development
Small-Business (50 or fewer emp.)
"Easy to use and well supported"
5/5
What do you like best about Flatfile?

It was basically plug and play. It saved Review collected by and hosted on G2.com.

What do you dislike about Flatfile?

saved us months of development time when building our onboarding app! Review collected by and hosted on G2.com.