FigJam Reviews (462)

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Reviews

FigJam Reviews (462)

View 3 Video Reviews
4.6
462 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and collaborative features of FigJam, highlighting its intuitive interface that allows both designers and non-designers to engage effectively in brainstorming and planning sessions. The seamless integration with Figma enhances the overall experience, making it a preferred choice for teams. However, some users note that performance can lag with larger boards.

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Aattisho B.
AB
Aattisho B.
Project Coordinator
Mid-Market (51-1000 emp.)
"My Go-To Tool for Creating Flowcharts and Designs"
4/5
What do you like best about FigJam?

FigJam is easy to use and makes collaboration feel natural. I like that teams can brainstorm, map ideas, leave comments, use templates, and turn rough thoughts into clear visual workflows quickly. The real-time collaboration is smooth, and the integration with Figma makes it especially useful for design and product teams. It feels lightweight, intuitive, and flexible enough for workshops, planning sessions, retrospectives, and quick ideation. Review collected by and hosted on G2.com.

What do you dislike about FigJam?

FigJam can feel a little limited when compared with more advanced whiteboarding or diagramming tools. Some features, like organizing large boards, managing lots of objects, or creating detailed diagrams, can get a bit messy. Performance may also slow down on very large files with many collaborators or elements. I would like to see stronger organization tools, more advanced export options, and better controls for complex boards. Review collected by and hosted on G2.com.

Brahmatheja Reddy M.
BM
Brahmatheja Reddy M.
Head of Product
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy, Fast Collaboration for User Flows and Early Product Thinking"
4.5/5
What do you like best about FigJam?

FigJam is incredibly easy to pick up and start using, even for non-designers. I use it very frequently for mapping user flows, system architecture diagrams and early product thinking, and it rarely gets in the way of speed. The real-time collaboration is smooth, comments are intuitive, and the sticky notes, connectors and templates cover most use cases without feeling bloated.

Implementation is basically instant since it’s browser-based and tightly integrated with the Figma ecosystem. If you already use Figma, the learning curve is minimal. Integrations and exports also work well when sharing flows with engineers, PMs or stakeholders, which makes alignment faster. Overall, it strikes a good balance between having enough features and staying simple to use. Review collected by and hosted on G2.com.

What do you dislike about FigJam?

While FigJam is great for early-stage thinking, it starts to feel limiting for more complex or large-scale architecture diagrams. Managing very dense flows or detailed system designs can get messy and versioning or structuring large boards isn’t always intuitive.

Some advanced diagramming features (like stronger auto alignment, layering control or more architecture-specific components) are still missing. Also, performance can dip slightly on very large boards with lots of collaborators. Customer support is decent, but for power users, more advanced documentation or best-practice guidance would be helpful. Review collected by and hosted on G2.com.

Pushpanjali M.
PM
Pushpanjali M.
Product Owner
Enterprise (> 1000 emp.)
"Streamlined Collaboration, Needs AI for Large Teams"
4/5
What do you like best about FigJam?

I really find FigJam useful for building workflows, team collaborations, and collecting team confidence votings. It helps simplify complex tasks and puts everything on one screen which is invaluable for my team, especially since we work with many dependencies. Brainstorming in FigJam lets our teams generate and organize ideas quickly, while voting helps prioritize and align with stakeholders efficiently. The way dependency tracking visualizes task relationships and prevents blockers is incredibly helpful. FigJam supports the entire collaboration workflow making cross-functional collaboration both faster and more structured. Setting up and migrating to FigJam was easy, thanks to the helpful support. Review collected by and hosted on G2.com.

What do you dislike about FigJam?

For teams that have huge headcount like 800, it gets a bit tricky to manage all the notes, comments, and boards. FigJam can utilize AI to make things a little less cluttered or cumbersome. Organizing the board becomes difficult in large collaborations. Navigation on large boards is challenging. A mini-map or structured board index to quickly jump between sections would improve usability in large workshops. Review collected by and hosted on G2.com.

NS
Naveenkumar S.
Senior UX/UI Designer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Seamless Collaboration and Essential for UX Research"
5/5
What do you like best about FigJam?

Collaborating with team members is seamless, allowing us to turn thoughtful ideas into reality. This tool supports our UX research activities, such as mapping user journeys, brainstorming sessions, and conducting design critiques. Review collected by and hosted on G2.com.

What do you dislike about FigJam?

So far, I haven't found anything to dislike. The only issue I've encountered is that sometimes I'm unable to transfer exactly what I've created in FigJam over to Figma. Other than that, I have no complaints. Review collected by and hosted on G2.com.

Boris R.
BR
Boris R.
Founding Designer
Design
Small-Business (50 or fewer emp.)
"FigJam at a startup"
4.5/5
What do you like best about FigJam?

As Founding Designer at a startup, I appreciate how fast and intuitive FigJam is. The tight integration with Figma is a big win: our designers can copy-paste components and assets, browse our existing libraries, and stay in one ecosystem. It’s become our default canvas for brainstorming at the company level—used daily by the design team and ad-hoc by the rest of the org for planning sessions and sprint retrospectives. The feature set is intentionally slim but sufficient; we’ve never been blocked by missing functionality. I haven’t really engaged their customer support yet, so I can’t speak to that, but the product has been stable enough that we haven’t needed it. Review collected by and hosted on G2.com.

What do you dislike about FigJam?

The biggest gap for us is the breadth and polish of out-of-the-box templates. Miro’s catalog feels wider and, visually, a touch more refined; I also prefer some of Miro’s visual styling. FigJam’s look can feel plainer by comparison. That said, FigJam’s native integration with Figma remains a decisive advantage, and it’s ultimately why we chose it over Miro. Still, expanding the template gallery and adding more visually varied starting points would make onboarding non-design stakeholders and occasional contributors even smoother. Review collected by and hosted on G2.com.

CF
Colin F.
Software Engineer
Mid-Market (51-1000 emp.)
"Simple, Beautiful, and Great for Collaboration"
4.5/5
What do you like best about FigJam?

Very simple to use and it looks nice too. I can find everything I need to use quickly and it's great for collaboration. It's also easy to join even if you don't have an account. Review collected by and hosted on G2.com.

What do you dislike about FigJam?

A reaction button might be nice. But other than that it works really well. Review collected by and hosted on G2.com.

Jonny K.
JK
Jonny K.
Senior Product Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Collaborative Whiteboarding and Flowcharting"
5/5
What do you like best about FigJam?

Excellent whiteboarding and flowchart tool that enables online collaboration and multiple people to work on the same file at once Review collected by and hosted on G2.com.

What do you dislike about FigJam?

Flowchart creation could be easier - getting arrows in the right place can be fiddly Review collected by and hosted on G2.com.

Alina K.
AK
Alina K.
Marketing and PR Manager
Small-Business (50 or fewer emp.)
"Fast, User-Friendly for Visual Collaboration"
4.5/5
What do you like best about FigJam?

I use FigJam for collaborations and Zoom calls, and it's very visual for product processes. I appreciate that FigJam loads much faster than Figma and doesn't intimidate newcomers using this type of visual editor for the first time. I also like that it loads quickly and offers a free plan. The initial setup was very easy and comfortable. Review collected by and hosted on G2.com.

What do you dislike about FigJam?

The free plan is very limited, unfortunately. Review collected by and hosted on G2.com.

Art B.
AB
Art B.
Conversion Rata Optimisation Manager
Mid-Market (51-1000 emp.)
"Seamless collaboration with native Figma integration"
5/5
What do you like best about FigJam?

FigJam feels like an extension of our design workflow rather than a separate tool. The native integration with Figma means we can brainstorm, map user flows, and drop in real design components without leaving the same environment. It’s lightweight, intuitive, and quick to pick up—even for non-designers—so cross-functional workshops run smoothly without setup friction. Consolidating into one platform also reduced context switching and license overhead. Review collected by and hosted on G2.com.

What do you dislike about FigJam?

For very large boards with hundreds of assets, performance can get a bit sluggish compared to specialized whiteboarding tools. The facilitation features (like timers or voting) are solid but not as extensive as in Miro—though for most of our use cases, they’re more than enough. Review collected by and hosted on G2.com.

eric f.
EF
eric f.
Professor, Designer
Small-Business (50 or fewer emp.)
"Keeps Our Design Workflow in One Place with Figma"
4/5
What do you like best about FigJam?

i already use Figma for web design, so, this helps keep the number of platforms I have to a minimum Review collected by and hosted on G2.com.

What do you dislike about FigJam?

sometimes the user permissions can be hard to udnerstand. whatever "seats" are, I never really understand that. Review collected by and hosted on G2.com.