ezyVet Reviews (29)

Reviews

ezyVet Reviews (29)

3.9
29 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its customizability and cloud-based access, which allows for easy use from various devices. Many appreciate the helpful support team and the ability to streamline communication and record-keeping. However, some users note that the software can be clunky and may require multiple steps to complete tasks.
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Kerry D.
KD
Kerry D.
Receptionist
Veterinary
Small-Business (50 or fewer emp.)
"Wonderful software!"
5/5
What do you like best about ezyVet?

I love EzyVet's tabs and clear ways to click around and get to where you need. There is more than one way to open profiles and access pets information. I love the memo system and the communications tab, that keeps all necessary communications in one place. The ability to issue a certain person that communication is awesome as well. Memos are my favorite thing! No more running messages back to Drs! Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

The only one issue i have with ezyVet is the prescription requests return memo. once the doctor has authorized the request, it sends the requester back a memo saying denied or authorized, but the memo had no direct link to the patient, so having to search for the patient after the approval is time consuming, instead of opening up their info from the memo. it works with every other aspect, except prescriptions! Otherwise, i love EzyVet :) also, no spell check on the email communication function! its everywhere else! Review collected by and hosted on G2.com.

Yesenia R.
YR
Yesenia R.
Assistant Manager
Small-Business (50 or fewer emp.)
"Easy to Use but Lacks Integrations"
4.5/5
What do you like best about ezyVet?

I find ezyVet easy to use, making scheduling appointments and getting pets in for visits simple. The initial setup was very easy, too. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

I find the integrations ezyVet currently has are very limited. Review collected by and hosted on G2.com.

Scott M. R.
SR
Scott M. R.
Veterinarian/Medical Director
Small-Business (50 or fewer emp.)
"EzVet Veterinary Software"
0/5
What do you like best about ezyVet?

I cannot say anything good about Ezvet software. I have been practicing for thirty years and had to change my previous software to Ezvet for a partnership. The software was delivered with "holes" throughout the system. I spent three months in training before launch, which was a total waste of time and wasted hundreds of hours of valuable time. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

Extremely nonuser friendly. I am very computer literate, and this is one of the worst veterinary practice management software programs on the market today. I would never recommend to any practice. Review collected by and hosted on G2.com.

Shannon V.
SV
Shannon V.
Practice Manager
Veterinary
Small-Business (50 or fewer emp.)
"ezyVet and Vetcove Integration"
4/5
What do you like best about ezyVet?

It is very customizable to suit our needs. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

ezyVet, as a whole, is stingy with who they will integrate with. It is difficult to find appropriate integrations that will work for us. Review collected by and hosted on G2.com.

TrudyRenee S.
TS
TrudyRenee S.
Veterinary Trauma Technician
Mid-Market (51-1000 emp.)
"ezyvet has not been so "easy""
3/5
What do you like best about ezyVet?

the hospitalization information is displayed well and the integration with "Smart Flow" is improving with time. The diagnostic request and result tabs make things difficult at times and duplication of charges/results happens too often. I have a lot of complaints from both Doctors and Technicians in this area, which results in unnecessary repeat runs and blood draws which can be time consuming. There are options in the diagnostic tabs that do come in handy, but the communications and discharge information are not easily located or concise in my opinion. The program has both flaws and perks, but being a young system I am sure it will improve with more use. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

There are too many steps to complete a task. The lab request process. Unallocated results. It is not very user friendly in my opinion- too many options for a single task. There are duplication's of charges and lab results that add to confusion and time consumption, as well as unnecessary repeat runs and blood draws. I get a lot of complaints from Doctors and Technicians in regards to the diagnostic results. The communications are not chronological by design that leads to confusion. The discharge information is, by far, the worst aspect of this system, Which I feel as an emergency Hospital, should be the most user/client friendly and it definitely is not. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Mid-Market (51-1000 emp.)
"Wonderful EMR for large veterinary practices (hospital and field!)"
5/5
What do you like best about ezyVet?

I absolutely loved how accessible Ezyvet is from anywhere - in hospital on a computer, in the field, on your phone or tablet. Working on medical records has never been easier! The interface is very easy to use and upon implementation at my practice - the EzyVet team (from Australia and around the US) came to spend one week with us to help with any questions or hiccups during rollout. Could not have asked for a better experience Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

The training process and sessions that were scheduled prior to roll out were not particularly helpful. Watching another user on Ezyvet during a presentation made for difficulty learning it yourself. Once the program was actually rolled out and with the help of the team members from Ezyvet, it was fairly easy and quick to learn. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Verified User in Veterinary
Mid-Market (51-1000 emp.)
"User-friendly time saver"
4.5/5
What do you like best about ezyVet?

I really enjoy how much time ezyVet saves me day-to-day. As an ER vet, I value the precious penis I save by using discharge templates. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

I wish we could make custom selections for pt temperament instead of only being able to choose friendly vs. unfriendly vs. caution. Some owners have seen these labels and have gotten upset. I think a label of “nervous” or “go slowly” would be better than the current options. Review collected by and hosted on G2.com.

Alisha P.
AP
Alisha P.
Veterinary Technician
Small-Business (50 or fewer emp.)
"Improving but frustrating"
2.5/5
What do you like best about ezyVet?

It is effective for imputing records from start to finish and organizes where charges are put in. It is also a program that frequently sends out updates and is constantly improving. The most impressive this about this program is you can tailor it to each clinic. Their support team is very helpful and efficient when we have questions. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

It takes a very long time to put in a change request to see things start to change. Some changes seem a little arbitrary and pointless. The program is based in New Zealand so the time difference can prove to be an issue on Friday afternoons but otherwise you can get a hold of someone in a timely manner. Review collected by and hosted on G2.com.

Response from ezyVet - of ezyVet

Hi Alisha,

Thank you for your review. Our 24/7 Support team are always on standby regardless of where we're situated so we apologise if you weren't able to get through.

The Support team has reached out directly to follow up with your feature and change requests, and welcome any other feedback you have to help us improve.

Regards,

the team at ezyVet

TG
Timothy G.
Veterinary Surgeon
Small-Business (50 or fewer emp.)
"ezyVet Software Implementation and Use"
5/5
What do you like best about ezyVet?

The product was exceedingly adjustable to consider us to work in the way we chose as opposed to twisting our requirements to fit programming. Vigorous joining with both in-house and outsider hardware/programming disposing of duplication of patient section endeavors and potential blunders.

Having surveyed the majority of the current accessible programming alternatives none given straightforwardness of extensive record audit and record fulfillment, record composing has really turned out to be charming. Explicit passages, results and genuine radiographic/ultrasound pictures are either obvious or a single tick away. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

My underlying audit in the early assessment arranges left me feeling an excessive amount of data was shown, anyway quickly as you utilize the product your perspective on what may appear to be subordinate data can either be turned off or is overlooked until you really do wish to utilize it. When experienced you will discover having an expansive measure of data accessible in one screen exceptionally effective, to such an extent that you can promptly distinguish all segments of medicinal history/treatment just as have interchanges accessible, symptomatic pictures and quick representation of proprietor subtleties/contact telephone numbers, with just a single tick to get to alternatives to report correspondence, send customers email or content. Review collected by and hosted on G2.com.

Christina W.
CW
Christina W.
Emergency Veterinary Technician
Small-Business (50 or fewer emp.)
"Mostly intuitive, but kind of clunky"
4/5
What do you like best about ezyVet?

Seems a bit clunky in the way you do certain things such as requesting diagnostics. I feel like there is an easier way to get things done, but it's not super easy to figure out. The general UI is intuitive, but again feels like it takes more steps to get to something than necessary. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

General clunkiness. Would prefer a more straight forward program. Review collected by and hosted on G2.com.