Ethixbase360 Reviews (33)

Reviews

Ethixbase360 Reviews (33)

4.5
33 reviews

What do users say?

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Users consistently praise the product for its customer support and ease of use, highlighting how responsive and helpful the team is in addressing queries and customizing the platform. Many appreciate the user-friendly interface that simplifies third-party risk management processes. However, some users note that the platform can occasionally experience performance issues, such as lagging or crashing.

Pros & Cons

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Vincent Q.
VQ
Vincent Q.
Government and Regulatory Affairs Director
Enterprise (> 1000 emp.)
"Great Due Diligence Service"
5/5
What do you like best about Ethixbase360?

Flexibility of their service package. We can take what we need instead of a full package. That means we only pay what we need. The service team of EB360 is also very responsive. Service platform is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

So far, no negative feedback. However, if the migration of fields of old setup to new setup would be easier that will be a great help. Review collected by and hosted on G2.com.

Tami H.
TH
Tami H.
Compliance Specialist
Enterprise (> 1000 emp.)
"Platforms is Super Easy to Use"
5/5
What do you like best about Ethixbase360?

The system is easy to use, provides quick access to relevant data, and is supported by responsive customer service, enabling efficient and timely third-party reviews. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

The least helpful aspect of EB360 is that individual owners or affiliated entities are treated as separate name searches, which can increase the number of ongoing monitoring events necessary. Review collected by and hosted on G2.com.

Alan L.
AL
Alan L.
compliance
Enterprise (> 1000 emp.)
"review"
2.5/5
What do you like best about Ethixbase360?

screening is refreshed on a regular cadence, and have a dedicated team to follow up on the false hit. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

1) the user dashboard filter function requires improvement, need to download excel sheet to apply filters easier.

2) tracking for each individual review and the ticket tracking requires improvement, neither workflow has a easy to track tool to view the status of both user view. Review collected by and hosted on G2.com.

HV
Hannah V.
Sr Compliance Program Specialist
Enterprise (> 1000 emp.)
"Ethixbase360 Vendor Review"
5/5
What do you like best about Ethixbase360?

Working with Ethixbase360 has been an absolute pleasure. Their team is highly collaborative, consistently responsive, and always eager to support our goals. One of the standout aspects of our partnership has been their ability to integrate seamlessly with our CRM, helping us streamline workflows and improve efficiency. They've also worked closely with us to combine our sanctions screening, watchlist monitoring, and additional due diligence processes into a single, easy-to-use solution. The platform is intuitive, making adoption across the team smooth and hassle-free. Every interaction reflects their professionalism, flexibility, and commitment to delivering value. We truly appreciate the partnership and look forward to continued success together. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

The platform can occasionally be laggy, particularly when handling a large volume of results in the UBO section. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Great Database and Support, but DDQ Emails Landing in Spam Need Fixing"
2.5/5
What do you like best about Ethixbase360?

The database and support; the UI is pretty nice, too. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

Can you please fix that the DDQ's go to the recipient's spam mailbox and add the ability to cc the business representative on the message so they can forward the link to the DDQ recipient. Review collected by and hosted on G2.com.

MU
melissa u.
Head of Procurement Operations
Mid-Market (51-1000 emp.)
"The perfect tool to support the company's Supplier Risk Management journey"
5/5
What do you like best about Ethixbase360?

The thing we like the most about Ethixbase is the customer support. This was their differentiator from other tools. They understood our requirements and have been supporting us from implementation to everyday queries. The tool itself has helped the business with the Modern Slavery risk assessment and supplier risk visibility. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

Some reporting is hard to interact with within the tool, so everything is best to be exported to Excel, which can be time consuming. As well there has been feedback on the Corporate Data alerts, where we do not get alerted if a company goes into administration/liquidation. Review collected by and hosted on G2.com.

ML
Marinel L.
Compliance Director
Enterprise (> 1000 emp.)
"Ethixbase360: Third Party Risk Management Resource & Business Partner"
5/5
What do you like best about Ethixbase360?

Ethixbase360 has been a valuable tool enabling us to automate and streamline our third-party risk management processes for our sales channel partners and suppliers.

One of the platform’s greatest strengths is its flexibility—we were able to quickly adapt and configure it as we evolved business process and requirements. Over the past couple of years, we encountered virtually no limitations in tailoring the system to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

The Ongoing Monitoring could be improved. At the moment there is no ability to customize the type and frequency of alerts.

It would be beneficial to be able to group alerts by type for quicker review. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Excellent, Scalable Platform for Third-Party Risk Management"
5/5
What do you like best about Ethixbase360?

Ethixbase360 has proven to be an invaluable partner in managing our third-party risk. More than just a software provider, they offer a dedicated team that takes the time to truly understand the specific risks facing your business, which is essential for effective compliance.

The platform itself stands out as a powerful and adaptable solution. It was easy to implement and has a very user-friendly interface. Ethixbase360 is fully customizable and scalable, enabling you to tailor the TPRM platform precisely to your organization’s needs, regardless of the complexity of your third-party network.

One of the things you’ll notice is Ethixbase’s ongoing commitment to innovation. They consistently introduce new features, enhance the user experience (UX), and incorporate AI where possible. The platform also supports robust API integration and automation, helping it remain both efficient and cutting-edge.

Perhaps most importantly, compliance teams can trust the platform’s outputs, knowing they can depend on the diligence findings. Ethixbase360 provides comprehensive coverage with multiple levels of diligence, ranging from basic screening reports to Enhanced Due Diligence (EDD) reports, with TCertification serving as the highest level for your most critical third parties. This tiered system ensures that every relationship receives the appropriate level of scrutiny and your third-party risk is well managed on daily basis. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

The Enhanced Due Diligence (EDD) reports are currently provided as static PDF documents. It would be a major improvement if the data included in these reports, such as Premium Corporate Data (PCD) and UBO findings etc., were automatically activated directly in the platform upon delivery of an EDD report. The present static file format makes it impossible to enable ongoing monitoring (OGM) directly within the platform by the customer. Review collected by and hosted on G2.com.

JM
Johan M.
Credit Director
Enterprise (> 1000 emp.)
"Outstanding support and truly global"
4.5/5
What do you like best about Ethixbase360?

Broad dataset, fast, easy to navigate, and the best thing is their outstanding customer support. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

I have nothing that I dislike with Ethixbase 360, they could potentially be able to reduce the false positives by using tax-id/company registration#/similar as first step identifier to reduce them? Review collected by and hosted on G2.com.

NY
Natasha Y.
Risk & Compliance Manager
Mid-Market (51-1000 emp.)
"Ethixbase has made assessing the risk of modern slavery in our supply chain a much smoother process"
4.5/5
What do you like best about Ethixbase360?

Very efficient way to determine the risk of modern slavery within our supply chain that's easy to use for all parties. Review collected by and hosted on G2.com.

What do you dislike about Ethixbase360?

Third parties may sometimes be unclear about the steps they need to take, often needing additional guidance and encouragement to provide their responses. Review collected by and hosted on G2.com.