eShipz Reviews (17)

Reviews

eShipz Reviews (17)

4.6
17 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by eShipz, highlighting how it simplifies shipment management and integrates well with multiple courier services. The platform's ability to streamline documentation and tracking processes is also frequently mentioned. However, some users note occasional sync issues that can affect real-time updates.

Pros & Cons

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Shreyansh G.
SG
Shreyansh G.
Founder
Small-Business (50 or fewer emp.)
"Consistent Performance and Truly Proactive, Helpful Support"
4.5/5
What do you like best about eShipz?

It does the job. It has been consistent. Staff is also very helpful. I have been in touch with Rajat from Sales for the past few years now - and his proactiveness and committment is worth applauding. You rarely get salespeople like him. (This is written by me, not AI generated) Review collected by and hosted on G2.com.

What do you dislike about eShipz?

1. Limited number of notifications. This is the biggest flaw. Top management should definitely consider giving users more number of whatsapp and other notification messages per parcel. The current one is too limited honestly.

2. UI. Although I see some changes have been made. It should be stupidly simple. So simple that founders can integrate and use it themselves without having to have a operations guy. It used to look like a task earlier. It seems better now but could be better.

3. There should be customer success team that outreaches to customers. I know there are emails, but non-technical people like me arent able to comprehend these very well. If if there is a whatsapp along witha a calendly link to get on a call, it definitely helps. Also there are so many features now, you need somebody to be able to explain these to you. Review collected by and hosted on G2.com.

Angel M.
AM
Angel M.
Food & Beverages
Small-Business (50 or fewer emp.)
"Efficient Shipping with Seamless Shopify Integration"
4/5
What do you like best about eShipz?

I like eShipz for its seamless Shopify integration, which saves us a lot of time and reduces manual work. This allows us to handle a high volume of orders more efficiently. Review collected by and hosted on G2.com.

What do you dislike about eShipz?

The shipping cost is slightly higher than others and support could be more responsive when shipment-related issues arise. It would be very helpful if eShipz displayed the exact shipping charge for each order at the time of booking. This would make it easier to compare courier costs, track shipping expenses, and order-wise profitability. Review collected by and hosted on G2.com.

Uday K.
UK
Uday K.
Small-Business (50 or fewer emp.)
"Effortless Shipping with Stellar Support"
5/5
What do you like best about eShipz?

I had a great experience with eShipz. It's easy to use, and the platform simplifies shipping, making it both simple and reliable. The customer support team is responsive and helpful, which is a huge plus for me. I like its easy-to-use interface and fast shipping management, which allows me to manage shipments without any confusion and saves me a lot of time. The initial setup was very simple and convenient. Review collected by and hosted on G2.com.

What do you dislike about eShipz?

nothing negative Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Shipment Management but Needs UI Tweaks"
4.5/5
What do you like best about eShipz?

I appreciate the easy integration and reliable tracking that eShipz offers. I find the quick and bulk actions really helpful for order and shipment processing. I also like how I can easily manage all my shipments by seeing their status and taking action quickly. The initial setup of eShipz was very easy, which made it convenient for me to get started. Review collected by and hosted on G2.com.

What do you dislike about eShipz?

The UI is a bit cluttered, and actions like cancellation don't have confirmation. I think bulk actions could be organized better, like putting them in a drop-down menu, and it's annoying that the filters are not placed on the complete right but rather in the middle. Review collected by and hosted on G2.com.

Indrisa .
I
Indrisa .
Director
Small-Business (50 or fewer emp.)
"Seamless, Quick Integration That Complements Shopify Perfectly"
5/5
What do you like best about eShipz?

Integration was seamless and quick. Platform features compliment shopify very well Review collected by and hosted on G2.com.

What do you dislike about eShipz?

Nothing so far. Go easy on the whatsapp order limit Review collected by and hosted on G2.com.

Sairam C.
SC
Sairam C.
Ecommerce Consultant | APCO Handlooms
Small-Business (50 or fewer emp.)
"Smooth Shopify Integration with an Easy Interface and Timely Support"
5/5
What do you like best about eShipz?

The Shopify integration process is widely praised as smooth and seamless. Users specifically highlight that the eShipz team is excellent for DTC brands in India, with an easy-to-use interface and timely support. Review collected by and hosted on G2.com.

What do you dislike about eShipz?

tracking url is not eshipz always it changes Review collected by and hosted on G2.com.

praveen k.
PK
praveen k.
Assistant Manager Operations
Mid-Market (51-1000 emp.)
"Unified Tracking Made Effortless with eShipz"
5/5
What do you like best about eShipz?

Tracking Information from all Pan India Carriers into one platform , we at Ingram Micro use to interact with each carriers to integrate for status updates and all, we use to coordinate with them on daily basis with each carrier,

now after engaging with eShipz , that all API became one and has become easier to coordinate Review collected by and hosted on G2.com.

What do you dislike about eShipz?

Dislike in the sense, to update the delivery status some times system becomes slow and it is not throwing any error if we are updating the same status repeatedly against one Tracking number of same carrier Review collected by and hosted on G2.com.

Dakshinam C.
DC
Dakshinam C.
Small-Business (50 or fewer emp.)
"Seamless Onboarding, Solved Our COD Issues"
5/5
What do you like best about eShipz?

I found the onboarding process with eShipz really helpful, thanks to Akshay, who explained everything very patiently. I appreciate how easy to use the platform is, which significantly improves our shipping workflow. Additionally, I really like the feature that summarizes the orders for us. eShipz also solved our COD issue, which is a big plus. The initial setup was very easy, and I also use it alongside Shopify. Review collected by and hosted on G2.com.

What do you dislike about eShipz?

nothing Review collected by and hosted on G2.com.

Somnath K.
SK
Somnath K.
Mid-Market (51-1000 emp.)
"Streamlines Shipment Management with Ease"
5/5
What do you like best about eShipz?

I use eShipz for managing daily shipments with multiple courier partners, and I love the allocation and prioritization of couriers. The dashboard and reports provide clear visibility of processed orders, making tracking easy. The integration was very easy, which added to the overall smooth experience. Review collected by and hosted on G2.com.

What do you dislike about eShipz?

Real-time tracking updates Review collected by and hosted on G2.com.

Shaina S.
SS
Shaina S.
Online Sales Head
Mid-Market (51-1000 emp.)
"Multiple Platforms in One Dashboard"
5/5
What do you like best about eShipz?

Multiple platforms in one dashborad is the best feature Review collected by and hosted on G2.com.

What do you dislike about eShipz?

Little bit late sync of data sumtimes which is don't like . Review collected by and hosted on G2.com.