I really enjoyed using eMaint at my previous jobs, so much so that when I joined DHL, I asked them if we could get the eMaint program here too. I'm familiar with it, and even though there's more stuff to learn with the new version, the availability of boot camps helps a lot. The boot camp I attended was week-long, and it walked me through the entire program, making it secondhand knowledge once I started using it. It's nice to export work orders to PDF and send them by email to contractors. The initial setup was pretty good, and while it took some time, we got through it and got everything done. I’d rate eMaint a 10 out of 10 and recommend it every time. And I have. Review collected by and hosted on G2.com.

The data template's just a little bit aggravating. It takes a lot of time to fill out the template, which is something I don't have a lot of. It's not the existence of the template that's the issue, but my limited time to complete it makes it a bit annoying. Review collected by and hosted on G2.com.

The customization options, interactive maps, and reporting functionalities are the main highlights for me. Review collected by and hosted on G2.com.

The support service isn’t excellent. Because the customization tools are so extensive, online support often has to bring in Tier 2 specialists for almost any issue that comes up. Reports and dashboards also typically need to be built by someone with a specialized skill set, rather than being straightforward to create on your own. Updates can sometimes cause problems as well, and Fluke doesn’t do a great job of communicating those changes to customers. Review collected by and hosted on G2.com.

Coming into the manufacturing industry as a young professional, I quickly realized the CMMS our company was using was severely outdated. The eMaint integration gives us a modern opportunity to improve how our maintenance team is managed and to address issues that were difficult to solve in the past. Keeping detailed records of asset history will be huge for us, especially to avoid fixing the same problem more than once. The iOS UI is user-friendly, and our technicians are genuinely excited to be more involved in the process. Between the software itself and the in-person training, we feel confident the improvements will be quick and significant. Review collected by and hosted on G2.com.

The software offers a lot of compatibility options and features, so it felt a bit overwhelming at first to decide which direction to take. It will take some time to refine and adjust our profile preferences so we only see what we actually need. We won’t know for certain what challenges lie ahead, but I have no doubt their support team will be there to help when needed. Review collected by and hosted on G2.com.

I really like the new scheduler function inside x5. X4 did not have this to my knowledge, and I think we can benefit from using this within our Maintenance team and making sure our techs are performing their required PMs on time Review collected by and hosted on G2.com.

Since I have not used the software before starting with OBE, I had to basically learn eMaint by myself which was tricky. Also, and this may just be a setting, but our techs currently have to check each and every task within a PM once it's completed. Sometimes this is a bit redundant on PMs that our techs know inside and out. I understand why it's that way, but back on X4, the PM just listed all the steps you need to take and you completed it one time at the end. Review collected by and hosted on G2.com.

eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and how they are always doing. The X5 system and the mobile app are both very user friendly. Customer Support and my CSM are both amazing and always willing to help. Review collected by and hosted on G2.com.

The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these. Review collected by and hosted on G2.com.

I like that I can manage all aspects of EMANT without much hassle. If an issue comes up, I can reach out to Natalie, and we quickly connect on a meeting to resolve it. Review collected by and hosted on G2.com.

The pop-up screen remains open on the screen when I select items from the menu icons. The number of user role options under “Accessible Tables & Actions” is excessive and should be simplified for better usability. Review collected by and hosted on G2.com.

Its provides the best inforamtion for the cost of the product. Review collected by and hosted on G2.com.

There is a lot of time required to get the system running how you want it to work. Review collected by and hosted on G2.com.

I appreciate that there is seemingly unlimited opportunity to configure for our specific needs. Review collected by and hosted on G2.com.

With the heavily configured accounts and legacy accounts we feel the pinch of fewer people who have the ability to work on our account. This is a great thing for the people who have moved up in emaint but it does provide some concern that we will have fewer support opportunities as the fluke move more support staff to x5 Review collected by and hosted on G2.com.

I use eMaint CMMS to streamline our maintenance processes. I really like the mobile feature, as it allows our technicians to create and receive work orders in the field, saving time since they don't have to go back to a computer to manage them. The feature that lets us put manuals and other asset-related information in an easy-to-access spot is also great. Review collected by and hosted on G2.com.

For me being a new user, I wish it was a little more intuitive. Ease of use, tutorial videos attached to the different features within the site would be very helpful. Review collected by and hosted on G2.com.

I genuinely enjoy how reliable and effortless eMaint is. Review collected by and hosted on G2.com.

No disliked that I have discovered. System is so easy to use and fool proof. Review collected by and hosted on G2.com.