Ellucian Recruiting & Admissions Reviews & Product Details

This product has been a nightmare from the start. The only thing that this product has going for it, is the dashboards that can be created to track the activities of staff members, even then, the data pulled is never accurate. Review collected by and hosted on G2.com.

I could go on and on, but let me just say that this product loses student information and is never accurate. Ellucian claims that their platforms "talk" to each other, yet our IT department constantly has to correct communication issues between the platforms. When Ellucian pitches this product, they claim that it auto processes student applications, however they fail to inform you about the 15 step process that you have to complete to process an application. Review collected by and hosted on G2.com.

I like the integration of the different platforms operated by Ellucian. Review collected by and hosted on G2.com.

We had some lag in the web applications where students applications could not go through. Review collected by and hosted on G2.com.

The concept of the tool is great -- provide a sleek student application and recruitment interface for your academic institution based on Microsoft's Dynamic CRM product. It was very attractive and relatively easy to use. Review collected by and hosted on G2.com.

The primary issue is that Ellucian deployed a product before they had the resources trained to properly install and support it. With an on-premise solution, the installation was botched to the point where it couldn't be upgraded past a certain point, the BRIM service in conjunction with its matching algorithms generated an enormous amount of duplicate IDs, and support tickets went unanswered for months because they didn't have people knowledgeable enough in the product area to handle the issues. Review collected by and hosted on G2.com.

It connects with BANNER, so that's a plus. If you just need it for recruitment and nothing else, it's okay Review collected by and hosted on G2.com.

It's not a lifecycle CRM product. It does not speak to Ellucian Advise at all, so if you have multiple systems, you essentially have multiple CRMS. to me it defeats the purpose. Not a ton of customization options. Review collected by and hosted on G2.com.

The application feature looks nice and can be tailored to the question that are needed on the college application. Review collected by and hosted on G2.com.

The integration is not great. The high school plug in and other plugins are cumbersome. Review collected by and hosted on G2.com.

Nothing really stuck out to make me like this over my other options Review collected by and hosted on G2.com.

It isn't really easy to use and ease of use is big to me Review collected by and hosted on G2.com.

It contains a huge amount of info which is great however... Review collected by and hosted on G2.com.

It is not at ALL user friendly. I feel like I need to be a coding expert to find anything. Review collected by and hosted on G2.com.

Easy to use and learn. Great way to access many records and files. Review collected by and hosted on G2.com.

No major problems, it could be slow at times. Review collected by and hosted on G2.com.

I like that reports can be created for data I need. Reports are, for the most part, readable and easy to understand. I can download them into Excel nicely, and the print reports look nice enough that I can share with my boss directly. Review collected by and hosted on G2.com.

I wish I could create graphics with the data within the database without having to use another program. It could be more user-friendly - it honestly took me about a year to feel really good with where everything is located - things are not intuitive. Review collected by and hosted on G2.com.

This is a great CRM that allows employees and recruitment staff to be on the same page when talking with students and gathering information that will benefit university student success. Review collected by and hosted on G2.com.

The amount of people involved in making sure Ellucian runs properly was a slight pain as we realized we did not have the finances or man power to ensure this was going to be successful when we first signed up. Review collected by and hosted on G2.com.