I really like the advanced AI capabilities of EdCast MyGuide, such as the natural language processing and proactive assistant features. The automatic guidance for voice-based support is also something I appreciate. The platform's advanced capabilities are superb. I also benefit from the knowledge base with accessible articles, surveys for feedback, and its integration with web, mobile, and desktop environments. The ability to search articles and the ease of integration are beneficial for me. The initial setup of EdCast MyGuide is very easy, especially compared to my previous solution, which was more complicated. Review collected by and hosted on G2.com.

Common user complaints about EdCast MyGuide include the challenging event integration managed mostly by the vendor and limited built-in reporting that requires an extra cost. Occasionally, there are mobile technical issues like crashes or non-loading tools. Review collected by and hosted on G2.com.

It's in-app guidance to make users are not confused. Review collected by and hosted on G2.com.

It's limited deep customization compared to walkme it's competitor. Review collected by and hosted on G2.com.

Found the contact management system user-friendly and efficient. Review collected by and hosted on G2.com.

Suggests the inclusion of more advanced segmentation features. Review collected by and hosted on G2.com.

MyGuide delivers powerful inline guide capabilities, but so much more.

When I first started using MyGuide, I was not aware of Surveys, Automation, Form Validation, Digital Duct Tape, Video creation. I am pleasantly surprised by the breadth of capabilities. Review collected by and hosted on G2.com.

Learning curve is greater than I expected. It's easy to create simple guides. It's hard to create more sophisticated guides on complex software that work in every fathomable scenario. Review collected by and hosted on G2.com.

Easiness to create guided workflows and show me features for on demand learning. Review collected by and hosted on G2.com.

Admin panel can use some improvisation. Review collected by and hosted on G2.com.

Ability to create step-by-step guidance, surveys, and multiple multimedia options for guided navigation. Review collected by and hosted on G2.com.

Nothing much to dislike but I wish they had more free training sessions for authors. Review collected by and hosted on G2.com.

The step by step instructions provided by MyGuide enables users like us to master the software easily and without any external help. Review collected by and hosted on G2.com.

Surveys feature could have been more exhaustive. Review collected by and hosted on G2.com.

I love the variety of different features the program has. You can use tooltips hat show up anytime you go to a specified webpage. You can cover and use digital hiders to control what the user sees if information needs to be kept secure. You can use automation to simplify everyday tasks or for something that is long and tedious and only needs a bit of human interaction besides clicking and moving around the page. It is an awesome program! Review collected by and hosted on G2.com.

I can't really give any dislikes. They are constantly improving the software and if there is ever an issue, they are extremely quick to resolve and improve upon it. Review collected by and hosted on G2.com.

With MyGuide we are able to ensure that our clients receive interactive training that is ongoing. We are able to change how we train our clients by moving away from the traditional classroom training to hands-on interactive training of new applications and programs. With MyGuide we are already seeing an increase in productivity and knowledge of users during the on-boarding process. Review collected by and hosted on G2.com.

I haven't found anything to dislike about MyGuide. Review collected by and hosted on G2.com.

MyGuide helped us in on-boarding new users and increased product adoptions. MyGuide allowed us to easily create walkthroughs for our product without writing a single line of code, Now we know where our users struggle with the help of MyIntel, Overall MyGuide is a must-have tool for every company willing to drive their product adoption and improve the onboarding experience.

I will recommend this product to all SaaS companies, every SaaS application must have MyGuide Review collected by and hosted on G2.com.

There's nothing I dislike as such, but there are probably many new nice-to-haves I'd like to see in MyGuide such as some additional reporting capabilities and similar. Review collected by and hosted on G2.com.