EcoOnline Reviews (43)

Reviews

EcoOnline Reviews (43)

4.3
43 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise EcoOnline for its ease of use and centralized safety management, which simplifies inspections, incident reporting, and compliance tracking. The intuitive interface and quick access to data enhance efficiency and accountability across teams. However, some users note that certain features can feel limited in customization, requiring workarounds for specific needs.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
TJ W.
TW
TJ W.
Product Safety & Quality Assurance Coordinator
Mid-Market (51-1000 emp.)
"Incredibly User-Friendly with Top-Notch Dashboarding"
5/5
What do you like best about EcoOnline?

I love how EcoOnline is incredibly user-friendly. The dashboarding features are amazing because they allow us to pull all relevant information and display it in a way that makes everything understandable at a glance. I also appreciate that the dashboards help free up time from management since they get alerted if there's a problem with submitted records, and if not, they don't have to worry. The initial setup was very easy, and the software is easy to use. Plus, the customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

At times, setting up custom dashboards can be complicated, but that's not a failure of EcoOnline rather just a side effect of the dashboards running off of Looker, and us pushing the system to its limits. Review collected by and hosted on G2.com.

Response from Zoë Frances of EcoOnline

Hello TJ - thank you for your review. We never get tired of hearing how user friendly the software is and how much the dashboards are valued because they save you time and help you to see what's going on.

RT
Ryan T.
Operations/Safety Assistant
Mid-Market (51-1000 emp.)
"EcoOnline Is User-Friendly for Everyone"
5/5
What do you like best about EcoOnline?

EcoOnline is user-friendly for all employees, regardless of their experience with modern technology. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

The only downside to EcoOnline is the inability to create a site that is confidential. I have requested a confidential site just about every year I've worked GCEC. I have confidence it will happen one of these days. Review collected by and hosted on G2.com.

Response from Zoë Frances of EcoOnline

Hello Ryan - thank you for your review. User friendliness for all employees is something we strive for because technology that doesn't get used can't deliver the value that you're looking to gain. We're pleased that we have hit the mark for you and your company. We appreciate both your product ideas and your patience.

JV
Juan V.
Mid-Market (51-1000 emp.)
"Streamlined HSE Management with Room for Improvement"
2.5/5
What do you like best about EcoOnline?

What I like the most about EcoOnline is its capacity to create or submit a form and have this form reach out to different key stakeholders. It really helps us achieve our internal goals and comply with our HSE policies. The setup was fairly easy too. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

I wish I had more control over notifications and who I can send or receive forms from. Also, it's inconvenient not being able to have a PDF form attached to the notification email. That way, the person doesn't have to log in every single time. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"All Your Key Documents in One Place—Easy to Find When You Need Them"
4.5/5
What do you like best about EcoOnline?

I like being able to keep all the relevant documents in one place, which makes it easier to find what I need when I need it. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

Sometimes the available options for reporting injuries and incidents aren’t exactly what I need, so it can be hard to choose the right one. Review collected by and hosted on G2.com.

Geoffrey M.
GM
Geoffrey M.
HSEQ Advisor
Mid-Market (51-1000 emp.)
"Excellent software to switch from analog safety compliance to digital"
4.5/5
What do you like best about EcoOnline?

Easy access allows all workers to view health and safety documentation directly on their own devices at any job site. This not only cuts down on paper waste and the need to store old paperwork, but also makes it much simpler to retrieve documents for auditing and quality control purposes. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

There really isn’t much to dislike about the service. The main challenge we’ve faced has been our own team’s reluctance to embrace technology. However, EcoOnline appears to be a solid entry point for moving into digital paperwork and documentation, as it requires less digital expertise than some other competitors in the field. At the same time, it still provides useful features that make managing the system easier. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Simple, User-Friendly Tool with Helpful EcoOnline Customer Service"
4/5
What do you like best about EcoOnline?

It is simple to use /user friendly. It didn't take long for me to learn most of the features. It has the basics of what my employer needs for Inspections, Trainings, Documents and Reports. EcoOnline customer service has been very helpful if we have any questions or concerns. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

It would be nice if we could attach pictures to each individual profile. I would also like to see a Contractor Management tab and not just a list of companies that could be put in the system. Review collected by and hosted on G2.com.

Response from Zoë Frances of EcoOnline

Thank you for your review, we're pleased you were able to get up to speed with the software quickly.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Great platform to manage safety documents but could be better improve with more features"
3.5/5
What do you like best about EcoOnline?

It provides a platform for safety documents, and it makes it easier to communicate inspections between the site team, project managers, and operations. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

The interface isn’t very user-friendly, and it doesn’t let me switch from one jobsite to another seamlessly, features could be limited. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Mid-Market (51-1000 emp.)
"Great company to partner with to improve and streamline safety management for different companies"
5/5
What do you like best about EcoOnline?

EcoOnline has significantly streamlined our safety management processes. The platform is intuitive, user-friendly, and packed with features that support compliance, incident tracking, and risk assessments. Its customizable dashboards and reporting tools make it easy to monitor performance and ensure accountability across teams. I highly recommend EcoOnline to any organization looking to enhance workplace safety and simplify regulatory compliance. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

Honestly, I don’t have any major dislikes about EcoOnline. The platform has been reliable and effective for our safety management needs. If I had to mention something, it would be that occasional updates could benefit from clearer communication or brief tutorials to help users adapt quickly. Review collected by and hosted on G2.com.

AM
Alicia M.
Health and Safety Coordinator (I am the OHS Team)
Enterprise (> 1000 emp.)
"eCompliance has a consistent feel throughout each module and is user friendly."
4.5/5
What do you like best about EcoOnline?

The delivery of training was segmented well and help continue to build knowledge and comfortability within the system.

The platform is easy to use and each module is consistent with operations, look and feel, which contributed to success is roll-out.

Customer support is great with scheduled check-ins and support through their ticket system is quick and effective.

Integration with other systems in our company has been easy with minimal additional support. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

eCompliance is an out of the box solution so unique features are not necessarily available and pose for some limitations requiring a work around. Review collected by and hosted on G2.com.

RS
Robin S.
HESQ Coordinator
Mid-Market (51-1000 emp.)
"My experience with EcoOnline"
4/5
What do you like best about EcoOnline?

Best of all, at least for me as the administrator of the system we buy from EcoOnline, is super good support, very quick responses. Everyone I have had contact with is very nice and treats the customer in a very professional manner. Review collected by and hosted on G2.com.

What do you dislike about EcoOnline?

Sometimes the system can feel a little too locked down, especially for changes you might think the customer should be able to make themselves. Review collected by and hosted on G2.com.