durhamlane Reviews (22)

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durhamlane Reviews (22)

4.8
22 reviews

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Eugene N.
EN
Eugene N.
Vice President of Growth
Enterprise (> 1000 emp.)
"Targeted Solutions with Outstanding Support"
4/5
What do you like best about durhamlane?

I enjoyed dealing with Durham Lane's team because they really understood what we were trying to do and put it into action. They broke down the volume of leads and the outreach needed to convert them into opportunities and eventually SQLs, which was great. By the end of the year, they had ticked all the boxes and generated as many opportunities for us as we needed. It was a great experience, and I would definitely work with them again if I worked for a B2B company where their skill set would be needed. They stood out to us because they were personable and made us feel looked after, understanding our business. The onboarding process was slick, making us feel comfortable that we were talking to the right people. I really liked how they white-label themselves as our employees, making prospects feel like their first touch into our company came from within. They demonstrated ROI effectively, converting 18,000 touch points into around 100 sales-qualified opportunities. They are very well-organized, using the right tools and technology for targeted outreach, and the people, including their business director, Sam, and the founders, made the whole process easy and enjoyable. I would definitely use them in the future if we needed similar projects. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

Not a lot, but they were quite expensive (but not too expensive to stop us using them) Review collected by and hosted on G2.com.

Response from Ollie Whitfield of durhamlane

Thank you for the kind words!

"Professional, Strategic Execution with Top-Tier Quality"
4.5/5
What do you like best about durhamlane?

The professionalism and strategic thinking they bring with their ability to execute. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

Only downside might be that they are costly compared to some modern lead gen options, but those options are so far below the quality DL provide it isn't a complaint. Review collected by and hosted on G2.com.

Jeff B.
JB
Jeff B.
"A Perfect Partner for Seamless CRM Implementation"
5/5
What do you like best about durhamlane?

I really appreciate durhamlane's ability to listen, understand, and frame solutions that meet our needs without overselling. They have a great knowledge of Salesforce and were willing to be trained to help us, acting as an open resource tailored to our needs. Their flexibility and openness really stood out. They're nimble and agile, able to work with a specific brief, even if it's less than industry standard, rather than treating us like a part of a sausage machine. I was impressed by how they reported back KPIs and progress clearly, so we could see the impact in our CRM. Their commitment helped expand our business reach quickly and their involvement improved consistency in our CRM data entry, which was a real boost for us. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

We were happy with all elements, they were a great team to work with Review collected by and hosted on G2.com.

Response from Ollie Whitfield of durhamlane

Thank you for the kind words!

Luke R.
LR
Luke R.
Enterprise (> 1000 emp.)
"Trusted, Outcome-Focused Partner That Feels Like Part of Our Team"
5/5
What do you like best about durhamlane?

Having worked with durhamlane as both an employee and now a customer, I can say they’re always on. They work closely with us as a true partner and have become a key part of WK’s sales engine. The trust, accountability and consistent focus on outcomes make a real difference to our growth.

Review collected by and hosted on G2.com. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

Nothing. I’d recommend them to anyone looking for a serious sales partner. Review collected by and hosted on G2.com.

Response from Ollie Whitfield of durhamlane

Thank you for the kind words!

Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Thorough Onboarding and a True Team Extension with durhamlane"
5/5
What do you like best about durhamlane?

The partnership with durhamlane has worked well because it felt like a genuine extension of my team rather than just another outsourced vendor.

The onboarding was a highlight—it was thorough and focused on actually understanding my brand and the specific types of clients I’m looking for, rather than just rushing to start making calls. Having a named Lead Business Manager has also made a massive difference. They’ve been very hands-on, staying on top of the day-to-day work and being proactive when things need to change.

What I’ve appreciated most is their ability to pivot. If a particular lead generation pathway isn't delivering the right quality, they don’t just keep pushing; they actively suggest new directions and adjust the strategy. It feels much more like a collaborative effort to build a high-quality pipeline, with a focus on making sure the leads are actually worth my time to follow up on. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

The only real downside was how thorough the onboarding was. The team’s deep dive into my business required a initial time investment, but this level of detail proved invaluable. It ensured they fully understood my goals, allowing them to deliver highly accurate, pre-qualified results. Review collected by and hosted on G2.com.

Response from Ollie Whitfield of durhamlane

Thank you for the kind words!

Verified User in Broadcast Media
PB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Stronger Pipeline, Faster Execution"
4.5/5
What do you like best about durhamlane?

The team is quite helpful and open to internal processes challenges. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

Nothing to mention here (other than the fact that there's no office in Paris) Review collected by and hosted on G2.com.

Verified User in Financial Services
PF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Genuinely Collaborative Partner That Feels Like an Extension of Our Team"
4.5/5
What do you like best about durhamlane?

What I value most about durhamlane is the way they work alongside us rather than at arm’s length. They’re genuinely collaborative, proactive and always willing to adapt as our needs evolve. It feels like having an extension of our own team rather than an external provider. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

I don’t have any dislikes to call out — my experience with durhamlane has been consistently positive. Review collected by and hosted on G2.com.

Response from Ollie Whitfield of durhamlane

Thank you! We appreciate the kind words

Richard F.
RF
Richard F.
"Durhamlane: Expert Sales Development with Seamless Integration"
5/5
What do you like best about durhamlane?

I really appreciate durhamlane for being experts in the sales domain. They're really good at hiring young sales talent and training them in the fundamentals of sales and outbound calling, which is a very particular and difficult skill to hire for. They helped us as a company offer progression from a sales desk to a full-time, in-the-field, sales role. They operated from day one as if they were part of the team, which was productive from the early months onwards. They eat their own dog food, have their own methodologies and best practices, and are very good at recruiting the right talent and characters. They excel at diving into the organizations they work with to identify value propositions, determine training materials needed, and improve upon them. Additionally, they operate as a partnership, which I find impressive. They stay on top of the latest techniques and tools, and they develop a lot of their own tools. They're very pragmatic and are really good to work with. It's also great that they offer a solution that allows for quick and cost-efficient trials. They integrate into our CRM, ensuring we have one source of truth. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

nothing comes to mind. I recommend them Review collected by and hosted on G2.com.

Response from Ollie Whitfield of durhamlane

Thank you for the kind words!

Verified User in Insurance
PI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Dependable Lead Gen Partner with Clear Communication and Fast Results"
5/5
What do you like best about durhamlane?

We’ve had a great experience working with durhamlane over the past year. They very quickly understood our product, market positioning, and target audience, and starting booking meetings for us very quickly.

Communication has been clear and transparent, with regular, detailed weekly updates that have kept us fully informed on progress and next steps and they have been reliable and consistent in execution.

Everyone on the team is friendly and a genuine pleasure to work with, and they’ve truly felt like an extension of our own team.

Overall, they’ve contributed meaningfully to our pipeline development efforts, and we’ve appreciated both their strategic input and day-to-day professionalism. I would confidently recommend them to any organization seeking a dependable and effective partner in lead generation. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

Nothing comes to mind. They've been great. Review collected by and hosted on G2.com.

Response from Ollie Whitfield of durhamlane

Thank you for the kind words!

"Trusted Partner with Effective SDR Services"
4.5/5
What do you like best about durhamlane?

I like how durhamlane's SDRs effectively connected with our internal Sodexo teams, which was crucial for our operations. Their track record was impressive, and they provided SDRs with strong language skills to fit our needs. I appreciate that the SDRs seamlessly integrated as part of our team, managing to qualify leads in a way that was relevant for our sales teams. The bundled methodologies, expertise, and deliverables from durhamlane made them a trusted partner for us. I also value the rigorous roadmap that the SDRs follow, which consistently brings results over time. Their ability to carry out good work is promising for building new trusted relationships. Review collected by and hosted on G2.com.

What do you dislike about durhamlane?

N/A Review collected by and hosted on G2.com.