Ava from the support team was professional and responsive, and she took the time to review my account and explain the situation clearly. While there was some initial confusion, the team listened to my concerns, looked into the circumstances, and worked with me to reach a fair resolution.

Throughout the process, their communication stayed polite, timely, and genuinely helpful. I especially appreciated that they were willing to take my individual situation into account rather than treating it like a one-size-fits-all issue.

Overall, it was a great customer-focused approach. Review collected by and hosted on G2.com.

The main downside for me was the pricing. As a new store owner who was still testing different tools, I found the subscription cost quite high for my current stage of business. Review collected by and hosted on G2.com.

I like how Dropshipman makes finding and using products in dropshipping easy. I appreciate how easy it is to install and set up, as it took little to no time to get working. It was very easy to begin using, and honestly, there's nothing that didn't work well; it was great. Review collected by and hosted on G2.com.

how expensive Review collected by and hosted on G2.com.

How they stand out with their AI assistant. The bots they've integrated are smart enough to save time instead of going through the FAQ page, you can just query it. Which is what models are for and I love it for Dropshipman. Review collected by and hosted on G2.com.

How some items are not available and it's almost like they are targeting only specific people and not a broader market. Review collected by and hosted on G2.com.

The were very understanding when i ran into a situation and without hesitation they went against police to help me. Review collected by and hosted on G2.com.

The order fulfillment could be a little faster but they do a great job all aroond Review collected by and hosted on G2.com.

The support team always reacts fast and you will always leave the conversation when you are reassured and you got all your answers Review collected by and hosted on G2.com.

I haven’t used it much yet, sometimes its not really easy to know how to use as a beginner, but there is always a support team that reacts pretty fast, so all your questions can be answered. Nothing to dislike about Dropshipman. Review collected by and hosted on G2.com.

Ease of use

Variety of great products

Great Pricing

Easy Integration Review collected by and hosted on G2.com.

Nothing, Dropshipman is a real asset to our Shopify business Review collected by and hosted on G2.com.

The customer support is very good and helpful. I had many questions regarding sourcing, shipping, and products. The support team was very helpful in answering these questions. They also helped speed up the sourcing process because I needed a supplier as soon as possible, so I am very thankful for that. The app itself is also very good and easy to navigate. I have previously had problems with other sourcing apps, where sourcing was a bit troublesome. However, with Dropshipman, it was very easy to source the products I wanted, which saved me a lot of time going back and forth. I want to give a special thanks to Joe from the support team, who answered all my questions and was very helpful. Review collected by and hosted on G2.com.

I don't really dislike anything at the moment except the high shipping cost. Review collected by and hosted on G2.com.

Service minded and very focused in solutions for customer Review collected by and hosted on G2.com.

I have nothing soo far experienced ..... Review collected by and hosted on G2.com.

The customer service team is amazing. Joe is the most patient person that I have worked with. Not taking anything from the other customer service team as they are so very professional. However, I worked with Joe and the customer service was amazing. This is the type of company that I would highly recommend. Thank y'all so much for taking the best care of my business. Review collected by and hosted on G2.com.

Nothing to report. They have been great. Review collected by and hosted on G2.com.

I like how their Inventory Management works, the platform offers features for inventory tracking and management, which helps users keep tabs on stock levels in real-time. Dropshipman also provides a wide variety of product selections in which they categorize the products that help the user find and select products that align with their target audience and niche. They also prioritize product quality and reliability to maintain trust with their clients. The application is very easy to navigate on both mobile and desktop, which is very important as we can just access it everywhere as long as we have an internet connection and I find it very convenient. And lastly, what I like about Dropshipman is their customer support, in which they handle all the issues professionally and in a timely manner. Review collected by and hosted on G2.com.

I believe the feature that Dropshipman has that is least helpful is "Track orders" which belongs in the paid plan because the platform itself has the feature of tracking orders in the free plan. Review collected by and hosted on G2.com.