Docket AI provides an invaluable response to our sales team that enhances work and efficiency. The AI features is really impactful which is accurate. Overall, it's fantastic tool that saves time and focuses on closing the deals. Review collected by and hosted on G2.com.

While using it due its automated response, the team has gaps while imparting information, which is actually frustrating especially at the time of accuracy is critical. Review collected by and hosted on G2.com.

Docket cut-short the process for infromation searching and filtering and give AI assist to help find sales answer instantly. Review collected by and hosted on G2.com.

Need to integrate with Slack and can only be use on computer. Review collected by and hosted on G2.com.

Able to provide quick, accurate and real-time answer for my question about product infromation and specification helped me to improve my knowledge while working with customer. Review collected by and hosted on G2.com.

Sometime, the answer it provide is outdated and not accurate, it is because no updated information on the knowledge base. It is hard to know which infromation is the lastest. Review collected by and hosted on G2.com.

Fast and relevant answers to all our queries. I love that the genAI capabilities leverage first-party and third-party data sources for answers.

The fact that Docket doesn’t train on any client data is impressive, considering that it still provides accurate and precise answers to any customer questions.

The ability to generate answers to RFPs reduces the hours we spend before sharing the first draft with potential clients. Review collected by and hosted on G2.com.

The Ingestion time could be shortened. The team told me they continuously improve on this, and we can already see the differences. I hope it gets shorter as we keep using Docket. Review collected by and hosted on G2.com.

Docket AI has really saved oud sales team work efficiency. With the automated responses to REPs it becomes quite a crucial. it provides accurate and quick answers which is a huge help in refining the sales approach. Review collected by and hosted on G2.com.

As the responses are automated, therefore it doesn't always makes a valid point. So team finds a trouble regarding any specific information. Review collected by and hosted on G2.com.

The ability to ask questions about a specific product or service, and gather real-time insights that can help boost my knowledge while working with our clients. Review collected by and hosted on G2.com.

It can take time to generate those insights, so sometimes, especially in the beginning, some information may be lacking. Review collected by and hosted on G2.com.

Help to simplify process to find answer and knowledge on sales or product features using the chat and the AI bot will give me the best answer accuarately. It help to speed-up product specification learning instead of manually find the infromation on internet. Review collected by and hosted on G2.com.

Docket satisfied my need to instantly get answer for my sales question. No dislike. Review collected by and hosted on G2.com.

I love Docket easy integration with sales software stack and integrate with knowledge library. It is a great additional tools for sales agent to find product guide and infromation easily with few click on Slack channel. Review collected by and hosted on G2.com.

Need to always update the knowledge library with latest information to prevent inaccurate answer by the AI. Review collected by and hosted on G2.com.

As an AE, I typically have to connect with solution experts or sales engineers for answers and RFPs. Docket does a lot of the heavy lifting here and takes a lot off my plate by doing the initial work for me. Now, with Docket, all we do is verify the answers that it shares with us, which are most of the time accurate. Plus, having Docket on Slack is like interacting with a teammate—just ask away. Review collected by and hosted on G2.com.

I am delighted with Docket. This is how GenAI can change the sales ecosystem. Hopefully, they will continue to add more integrations and support as they grow. Review collected by and hosted on G2.com.

Its very quick and easy to get questions. Sometimes there are silly questions that I wouldn't want to ask a human but I have no trouble asking Docket. Overall, finding answers is much faster. Review collected by and hosted on G2.com.

Sometimes it doesn't know the answer and I wish it would auto-tap a coworker to answer Review collected by and hosted on G2.com.