DocketAI Reviews (55)

Reviews

DocketAI Reviews (55)

4.8
55 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise DocketAI for its quick access to accurate information, which significantly enhances productivity and streamlines the sales process. The platform's ability to integrate seamlessly with existing tools, particularly Slack, allows teams to engage with clients effectively and respond to inquiries in real time. However, some users note that the AI can occasionally provide inaccurate answers, necessitating manual verification.

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"It gives me the technical answers I need quick"
5/5
What do you like best about DocketAI?

We've been using DocketAI for several months now, and it has significantly improved our sales process.

The information that Docket provides streamlines so much of the technical sales processes for me and my team. The solution enhances my productivity by surfacing up-to-date documents (product guides and one-pagers) in seconds.

I could see how this could help onboard new sales reps a lot faster by providing quick and easy access to essential content and competitive intelligence. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

not much to say here. I haven't found any major flaws Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Thank you so much!

Alyson C.
AC
Alyson C.
Customer Onboarding Manager II
Enterprise (> 1000 emp.)
"Huge Time Saver"
5/5
What do you like best about DocketAI?

Docket has saved myself and my team tons of time finding answers to questions about our ever-changing internal processes as well as product features. Our business recently rolled out a new product, with updates rolling out regularly. We changed several of our internal processes and hired many new employees to support this new product. Docket has helped the rollout run smoother and helped our internal teams be more informed. Docket moves quick - getting answers to our teams faster than a human could. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

Docket will sometimes pull inaccuracte information from documentation that mentions the keywords that are in the message to Docket, but this is something our internal teams can adjust, which has worked well. Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Hey Alyson

Thank you so much for leaving such a nice review for us. We're ecstatic and elated.

FA
Fikri A.
Customer success executive
Mid-Market (51-1000 emp.)
"AI sales assistant that help with information seeking and knowledge management"
4/5
What do you like best about DocketAI?

Docket provide an easy access to sales knowledge seeking process by unifying all the knowledge source into one lake that will analyzed the information and giving most accuate answer based on the question that user asked. Good helper to keep customer engagement that convert to sales and revenue. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

No issues of compatibility and implementation. Can be used right on the first day after the setup. Review collected by and hosted on G2.com.

AS
Antonio S.
Sales Manager
Mid-Market (51-1000 emp.)
"Saves time finding sales answer"
4.5/5
What do you like best about DocketAI?

Easy to operate by using the chat function to ask question and get instant answer. I find solution for sales operation mostly from Docket and saves my time from googling. Easy to use setup without too much technical configuration. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

Need to change and modify the question if the answer isn't accurate with what I want to know. Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Thank you Antonio for your review and feedback. We are working constantly to improve the accuracy and precision of our answers, and I'll surely pass your feedback to our team.

GB
Ghassen B.
Marketing Manager
Mid-Market (51-1000 emp.)
"Good sales functionality and good AI technology that does a great job"
5/5
What do you like best about DocketAI?

I like it because it is an indispensable tool for my team. Its capabilities are excellent. I like the sales features and the user interface, plus it uses AI and integrates with third party tools. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

So far I like everything and I hope it continues to improve. Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Thanks a ton for your feedback on DocketAI. This really makes our day!

GA
Garsey A.
Online Marketing Team Lead
Furniture
Mid-Market (51-1000 emp.)
"Good place to find technical and sales answer"
4.5/5
What do you like best about DocketAI?

Docket gives me a simple to use platform which I use to get answer for technical and sales question in seconds. The advance search by AI give me the most accurate answer that it can find from the repository, which is very efficient than I try to find the answer manually. It really is a time and effort saver. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

I need to rephrase the question if the answer isn't accurate or I need more information for the answer. Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Thank you Garsey. We are constantly improving our AI's semantics to ensure we have fewer instances where the user might have to rephrase.

AS
Alexandra S.
Marketing Manager
Small-Business (50 or fewer emp.)
"The best AI sales tool on the market"
5/5
What do you like best about DocketAI?

I liked many things, but especially the AI, which enhances the sales experience with clear functions and optimizes our flow. Also, I loved that the management with Docket is easy and the interface is very intuitive and futuristic. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

Satifies our needs with no mistakes in between. Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Thank you Alexandra for your kind words.

ZA
Zuliaman A.
Executive Assistant
Mid-Market (51-1000 emp.)
"Fantastic AI tools"
4.5/5
What do you like best about DocketAI?

Easy to use with quick setup to integrate it with company knowledge base system. Simple content creation using pre-build template with advance search to find answer quickly. Integration with Slack to find sales answer is optimized and can get answer less then 10 second. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

Features to asking answer to my colleagues automatically if Docket can't find relevent answer to my question. Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Thank you very much for your feedback. I'll make sure your feature request is shared with our product team.

Dave H.
DH
Dave H.
Manager, Sales
Enterprise (> 1000 emp.)
"Fantastic Tool"
5/5
What do you like best about DocketAI?

Docket does a great job at aggregating data from intenral resources and providing accurate answers in a timely fassion Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

It sometimes will generate an innacurate response but thats normally due to conflicting data being fed to the tool. Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Hi Dave

Thank you so much for the feedback.

There could be a few moments where responses might not hit the mark completely, but your feedback is duly noted, and I've already shared this to my team.

You can also always reach out to me, if you face any issue at yash@docketai.com. Always happy to help.

HK
himanshi k.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Instant insights that supercharge the sales process"
4/5
What do you like best about DocketAI?

It delivers instant answers, that is actually the best part. It saves time, enhances efficiency and provides the decisions quicky during the sales process. It provides accurate and contextually relevant answers. Review collected by and hosted on G2.com.

What do you dislike about DocketAI?

There is nothing to dislike about Docket AI but sometime the system deliver lesser precise results and impact decision making. Review collected by and hosted on G2.com.

Response from Yash Vardhan of DocketAI

Thank you Himanshi for your feedback. The system keeps learning and it will get better with every day.