We always use Device Magic when we have a data collection exercise in the field because it simplifies all the work from creating forms up to delivery of collected data. Good enough we can send newly created forms to field workers wherever they are, they can collect and submit data including location, pictures and signatures without the need for internet connection or mobile network, and submitted data sorts itself in the system to where is it needed. As an administrator I control who should see which forms so that everyone gets what they need. Review collected by and hosted on G2.com.

Mobile forms does not allow scan text and convert option of transferring hard copy forms to mobile forms which would be a great feature too. Review collected by and hosted on G2.com.

Easy to use web interface. Great for first time user and power users alike. I was able to pick up on the web interface and make forms within the first day. Granted, i have a bit of coding background. But i feel as though an entry level technician could have had the same experience as me. I love the chat feature on your webstie for support. No one likes to sit on hold on a telephone and the chat feature works great. Review collected by and hosted on G2.com.

The form NEEDS an excel export function. Your biggest competitor, Fulcrum, has this feature. I need to be able to format and create custom formulas that cannot be calcualted within your interface. I would rerate my likelyness to reccommend Device Magic to a friend or colleague to a 10 with the implementation of this request. Review collected by and hosted on G2.com.

This app is simple to use and has lots of features that make it easy to tailor to our needs; we are constantly adjusting surveys which is easy to do and quick. Review collected by and hosted on G2.com.

i would like to be able to change (or have control over) more of the formatting; we have quite long surveys and it think it would be useful if the questions that had been answered could change colour, or if lists of options could be laid out in specific ways (or just all the same regardless of the number of options) Review collected by and hosted on G2.com.

Breadth of options and filtering so I can create automations to make my team's lives easier. Being able to control the back end so much is amazing! If one user only has to provide 5 pieces of info, it's great that we can control hiding 30 other questions that COULD be available. Review collected by and hosted on G2.com.

Would love some of the limitations updated, but the Device Magic team is constantly working on improvements so no real "dislikes". I would also love to see an interface settings option sometime, example: users being able to change whether they see a clock face or dial on Time questions. Review collected by and hosted on G2.com.

The UI for creating the custom forms is top notch. You never feel you NEED programming skills, yet if you want to get more advanced there are options for that too. The field app is rock solid. In rare cases when you need tech support they are very responsive. Review collected by and hosted on G2.com.

We're missing the ability to upload multiple photos in a single step, but are told it's on the road map. We work around this by uploading photos in bulk using the Google Drive app. However, if you only need a few photos uploaded it works well, and the compression of the photos is a perfect balance of size versus resolution. The UI for dispatching jobs is functional but looks awful and is difficult to use, starkly contrasted to the UI for form building. I'm told improving this is also on the roadmap and I trust them to follow through. Review collected by and hosted on G2.com.

Data capture on the go makes it super easy for the team to gather information and analyze a month's operation in just a couple minutes. Review collected by and hosted on G2.com.

I wish the standard plan had some communication options to SQL databases & the analytics tool feels uncompleted. Review collected by and hosted on G2.com.

The API functionality, easy integrations, numerous submission options, backup data storage, offline field use. We use the whole gamut of features that are provided and appreciate them greatly! The dispatch functionality is also particularly useful and we have integrated it with great success into other systems and software we use. Review collected by and hosted on G2.com.

Its a tad pricey - better volume discounting would be greatly appreciated. The browser/desktop forms are buggy and neglected, and require major improvements to be useful. Review collected by and hosted on G2.com.

Offline access is an essential feature. The developers constantly upgrade and add new features. Integration is key and Device Magic delivers. Connectors and destinations make it a winning app. Desktop configuration is a welcome addition Review collected by and hosted on G2.com.

Although Device Magic is a very reasonably priced solution, monthly commitments are high due to the number of devices we have active. Review collected by and hosted on G2.com.

Advantages to using this software is the degree of customising available, allowing me to build, collect and present info exactly how I want. Freedom to design reports/bills is great Review collected by and hosted on G2.com.

Generally very happy with it, but when starting out could have benefited from some additional training/support Review collected by and hosted on G2.com.