The UI and UX are really seamless and intuitive. I really like the workflow that allows you to escalate to other colleagues. The ability to leave a written basis for the disposition is helpful, especially because you can create canned responses. The integration with Salesforce is very helpful because it allows automation. The customer/technical support is also really timely and helpful. They log tickets on my behalf and are proactive in helping me to solve problems. Review collected by and hosted on G2.com.
The pricing for adding batch screening is high. That creates barriers for having enhanced features. Review collected by and hosted on G2.com.
Thank you for your feedback. We’re glad that the intuitive interface, collaborative workflows, Salesforce integration, and responsive support team help streamline your screening processes and reduce third-party risk. Regarding your comments on batch screening, we would encourage you to connect with your dedicated Customer Support Manager to discuss the flexible pricing options and plans available to support your screening needs.
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