Deel Payroll Reviews (6,839)

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Deel Payroll Reviews (6,839)

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4.7
6,839 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and seamless payment processing of Deel Payroll, highlighting its ability to manage international payroll and compliance efficiently. The platform's intuitive interface and quick withdrawal options contribute to a positive user experience, although some mention that customer support response times can be slow for complex issues.

Pros & Cons

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Leigh Anastasia M.
LM
Leigh Anastasia M.
Billing specialist
Mid-Market (51-1000 emp.)
"Quick, User-Friendly with Valuable Benefits"
5/5
What do you like best about Deel Payroll?

I like how quick and simple Deel Payroll is to use. I also appreciate all the added incentives and benefits from loyalty partners, like discounts on Uber or accommodation when traveling and even medical insurance. The initial setup of Deel Payroll was a breeze, really the most easy and simple, and I would definitely recommend it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Sometimes the time it takes to pay out to my South African bank account from Deel Payroll is a little bit delayed. I would like it to be more instantaneous because we're already paying a fee to Deel Payroll to convert our salary into our currency. It would be better if they could do an instant payment to our bank instead of using the normal EFT. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Leigh Anastasia,

Thank you for your review! We’re thrilled you enjoy using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Best regards,

Deel Team

Neslie S.
NS
Neslie S.
Business Development Representative
Marketing and Advertising
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Unified Global Payroll Dashboard with Automated Compliance Across 150+ Countries"
5/5
What do you like best about Deel Payroll?

The best part about Deel Payroll is its unified global dashboard, which lets you manage contractors, local employees, and Employer of Record (EOR) workers across 150+ countries all in one place. I also like that it automates tax compliance and makes it easy for workers to withdraw funds in their preferred currency. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Deel Payroll’s main drawbacks are its high Employer of Record (EOR) costs, limited flexibility when it comes to customizing reports, and a mobile app that feels less capable than the desktop experience. Users also mention steep entity setup fees, a clunky interface when managing more complex payroll structures, and occasional delays or mistakes with international tax filings in certain countries. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Neslie,

Thank you for your review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Danillo G.
DG
Danillo G.
Front Desk Representative
Mid-Market (51-1000 emp.)
"Perfect for International Payments with Ease"
5/5
What do you like best about Deel Payroll?

I like using Deel Payroll for its effectiveness and communication in processes and payments. It is perfect for receiving my salary in another currency, and the payment records and notifications help me a lot. I am always aware of how much and when I will receive my salary because I receive alerts via email, mobile, and other notifications, even for transfers when moving my money between accounts.

In my case, it is already integrated with the WebWork Time Tracker, so my hours are compensated within Deel quickly and easily understood.

The entire system of the application is intuitive, easy to understand, and has various functions, even for contract management and creation. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Sometimes, he takes longer than he should to send the money from one account to another, which ends up being inconvenient when I need the transfer to be faster. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Leonardo S.
LS
Leonardo S.
Developer
Mid-Market (51-1000 emp.)
"Fast, User-Friendly Apps with Clear Fees and Powerful Review Features"
4.5/5
What do you like best about Deel Payroll?

The web and mobile apps are easy to use. They are fast too. I especially like features such as transaction history, invoice review, and legal document review, as well as the home screen that pulls all the key information together at a glance. It also integrates with many payment methods, and the fees for each option are clearly displayed, which makes it easy to choose. Deal Advance is a great addition too. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

It’s not always clear which payment method is the best option at a given moment, so an AI based suggestion feature would be helpful. Also, filtering by date in the transaction history is a bit hard to understand at first and could be more intuitive. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Leonardo,

Thank you for taking the time to share your feedback! We appreciate your review and want to get even better. What can we do to reach an ideal score?

Please schedule a quick call here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’d love to turn your great experience into a perfect one by addressing any concerns you might have.

Viktorija F.
VF
Viktorija F.
Software QA Manager
Small-Business (50 or fewer emp.)
"Shady business, to avoid at all costs!!!"
0/5
What do you like best about Deel Payroll?

Nothing, terrible experience. Payouts are constantly held hostage Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

This is a platform to avoid at all costs.

When it comes to withdrawals to local bank accounts, Deel relies on third-party providers that constantly block transfers due to vague "additional checks." On top of that, Deel repeatedly asks for documents such as IDs, invoices, and work contracts—even though Deel itself generates and stores those invoices, and my work contract is already available on their platform. As for my ID, I'm not changing my identity every two weeks. If you've already verified my identity, why am I being asked to provide the same documents over and over again every time I want to access my salary? Can't you just forward those documents to payment provider and stop harassing people on every salary payment??

Everything is hidden behind generic references to "compliance," yet nobody can provide a reasonable explanation for why the same documents must be resubmitted repeatedly. I fully understand the need for compliance and verification. What I do not understand is why verified documents already in your possession are not sufficient, and why every withdrawal turns into another round of document requests and payment delays.

The withdrawal process is also highly misleading. Deel advertises local bank transfers as taking 2 days with $0 fees. In reality, funds can be held for far longer while these endless verification requests are processed. Meanwhile, fees are still being charged through their payment providers.

My bank is not the issue. Once the provider finally releases the funds, they arrive in my account the same day. The problem is that the provider repeatedly blocks and delays the release of funds due to the issues described above.

Customer complaints are routinely met with generic, copy-pasted responses that fail to address the actual problem.

What makes this even worse is that these delays directly impact people's personal finances. When your salary is being held up, you're effectively pushed toward using Deel Advance with hefty fees and alternative payout methods that come with additional fees. It feels like the platform creates a problem and then profits from offering the solution.

After dealing with this repeatedly, it is difficult not to question what is actually happening behind the scenes while funds are being held for extended periods with little transparency. Shady business.

Absolutely unacceptable. A platform to avoid at all costs. Review collected by and hosted on G2.com.

Response from Deel Growth of Deel Payroll

Hi there,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're committed to providing excellent services and appreciate your feedback.

Best,

Deel Team

김 k.
김K
김 k.
Freelance Interpreter
Enterprise (> 1000 emp.)
"Quick Payments But High Withdrawal Fees"
3.5/5
What do you like best about Deel Payroll?

I use Deel Payroll mainly to receive payments. What I really like about Deel Payroll is how quick and easy it is to use. It's as quick as a couple of minutes for the payment I receive to be transferred to the Deel card, and I can use it instantly as a contactless payment option. This efficiency in processing international payments is quite impressive. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

The commission that they charge to withdraw my funds to my bank account is about 16%. That is incredibly high. I'd like to withdraw the funds to one of my bank accounts which gives me interests, but 16% is too much so I just keep it in the Deel card. So besides of the commission they charge I'm also losing the potential interests I could be receiving. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Iseul,

Thank you for your review! We strive for excellence and want to make your experience exceptional. Your opinion matters, and we’d love the opportunity to address any concerns.

Please schedule a 15-minute call with one of our experts here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re here to listen and ensure your experience is nothing short of perfect!

Nica W.
NW
Nica W.
Copywriter
Small-Business (50 or fewer emp.)
"Effortless Payroll with Real-Time Transparency"
4.5/5
What do you like best about Deel Payroll?

I like that it's easy to transfer my salary to my bank account in an instant. The exchange rate is almost real-time, which I appreciate. The tracking of my salary's phase is clear, and there's a clear breakdown of where everything is at. Deel Payroll saves me time and shows transparency, giving me peace of mind knowing that I'm getting paid and not ghosted by the client. The initial setup is also easy, taking just 10 minutes at most. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

I think the tracking can be improved as well. Like, if the client already paid and you're just verifying it on the side of Deel, so it shows the accountability as well for the side of my client or Deel. This way, I know who I will ask. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Nica,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

Regards,

Deel.

Alejandra F.
AF
Alejandra F.
Interpreter
Mid-Market (51-1000 emp.)
"Smooth and reliable platform for getting paid as an international contractor"
5/5
What do you like best about Deel Payroll?

What I like most about Deel is how clear and structured the payment process is. I use it every two weeks to track my payments, and I can see exactly when an invoice is generated, approved, and paid. I also get email notifications at each step, which helps me stay on top of everything without having to constantly check.

I usually log in to review my payment status and then withdraw the funds to my local bank account. It’s very helpful to have all my payment history and invoices stored in one place. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

One thing I’ve noticed is that withdrawal times can vary depending on the method I use, and sometimes there are fees involved. Also, when I first started using it, it took a bit of time to understand how the invoice and withdrawal process worked.

Once I got used to it, though, it became very straightforward. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Thank you, Alejandra, for such a thoughtful review! We're so glad to hear that Deel Payroll has brought clarity and reliability to your payment process as an international contractor.

We hear you on the withdrawal times and fees — we'd love to help you find the best withdrawal method for your needs. Feel free to grab some time with our team here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We truly appreciate you taking the time to share your experience!

Ashish T.
AT
Ashish T.
Content Contributor
Small-Business (50 or fewer emp.)
"Clean UI, Strong Performance, and Excellent Support for Global Teams"
5/5
What do you like best about Deel Payroll?

Deel Payroll offers a clean UI/UX and strong performance. Integrations are decent but not extensive. Pricing delivers good ROI for global teams. Support and onboarding are excellent. AI features like chat assistance exist but remain basic compared to advanced competitors. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

What I dislike about Deel Payroll is its high pricing and unclear fees, which can increase costs. Payment delays and slow processing sometimes occur, and integrations are limited. The platform can feel complex initially, and advanced features often require higher-tier plans. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Ashish,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect next time.

Isabella H.
IH
Isabella H.
Analyst
Mid-Market (51-1000 emp.)
"User-Friendly with Stellar Support"
5/5
What do you like best about Deel Payroll?

I really like Deel Payroll because it has a user-friendly layout that makes it easy to use. It's really easy to track the changes in payroll and money, which is super helpful. I love how easy it is to contact support; they have a really good system in place. They've been friendly and provided fast solutions, which is awesome. Setting up Deel Payroll was really easy, and making updates later was straightforward too. I appreciate being able to keep track of my money with ease, seeing my salary details, and understanding expenses. Overall, the platform is reliable and hasn't given me any problems. Review collected by and hosted on G2.com.

What do you dislike about Deel Payroll?

Well, when you contact support, you have to stay on the chat so you know when you are getting a response. Which I don't think it's as efficient because sometimes you have to do something else while talking to support. So I think it would be really useful if you were able to receive a notification, like a push notification on your cell phone or wherever you're contacting support. So you know when they answer. And the help is faster that way. Review collected by and hosted on G2.com.

Response from Deel Team of Deel Payroll

Hi Isabella,

Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Regards,

Deel.