Deel IT Reviews (279)

Reviews

Deel IT Reviews (279)

4.8
280 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and fast payment processing of Deel IT, highlighting how it simplifies payroll and contract management. The platform's efficiency in managing global hiring and payments is frequently noted, making it a valuable tool for remote teams. However, some users mention that the app can be slow to load at times.

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Samuel G.
SG
Samuel G.
Tutor
Enterprise (> 1000 emp.)
"Facilitate International Payments with Efficiency"
5/5
What do you like best about Deel IT?

I use Deel IT to receive payments from the company where I work as a freelancer and from foreign clients, and it greatly facilitates international transfers. In my country, transfers are usually complex and have the risk of bouncing, but Deel IT ensures that I receive my money without issues and automatically converts it to quetzales, which spares me the worry of exchange losses. I love the ability to add my local bank to the application, allowing me to send the money directly and eliminating the fear of losing money with third-party intermediaries. The initial setup was super easy and intuitive, which I really liked. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

Definitely the waiting time to receive the money. I feel it takes too long, today is Thursday, if I create the withdrawal request I have to wait 4 days for it to arrive on Monday. I understand that waiting is necessary due to international transfers, but I hope it's something that can be improved over time. Also, in the initial setup, the facial detection when taking the photo didn't detect me and I had to do it manually, which meant I had to take the photo several times because my hand was shaking a lot. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Samuel,

Thank you for your glowing review! We’re thrilled you enjoyed using Deel. We’re constantly working to improve our service and hope to exceed your expectations in the future.

rakesh j.
RJ
rakesh j.
Mid-Market (51-1000 emp.)
"Streamlines Global IT Management, But Watch for Fees"
4.5/5
What do you like best about Deel IT?

I really appreciate Deel IT's end-to-end global hardware management feature. It allows buying, leasing, and shipping pre-configured work devices to team members across more than 130 countries without the usual shipping or customs headaches. Deel IT saves time and stress by handling shipping, setup, and returns for a global team, avoiding the high costs and effort of managing local shipping, customs, and tech support in different countries. The setup process is very easy, typically completed in 10 to 15 minutes, with pre-built templates for software, security, and equipment making the onboarding process automatic. It can be connected to existing human resources software to automate the onboarding process. I also like how Deel IT integrates with hundreds of third-party tools, facilitating seamless connections with the software already in use. Finally, I find Deel IT scalable, effective for businesses ranging from small teams to large companies with thousands of employees. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

I find the transfer and transaction fees to be high and the platform's performance can be occasionally slow. There's also limited local tax support outside major markets. Plus, I think the HR and IT features are too basic compared to specialized software. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Rakesh,

Thank you for your review! We strive for excellence and want to make your experience exceptional. Your opinion matters, and we’d love the opportunity to address any concerns.

Please schedule a 15-minute call with one of our experts here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re here to listen and ensure your experience is nothing short of perfect!

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy Setup, Responsive UI, and Great Integrations for Invoicing"
5/5
What do you like best about Deel IT?

It is very easy to setup and also very easy to use at all, it gives you up information on what you need and also create the invoices for you, they let you manage your earnings on the website too, that's cool. They have a lot of space for you to add your own gateway so integrations are great. Pricing is not very good but they let you use other payment gateways so that covers. The onboarding is very easy to do and the AI they use to review documents is very competent and fast as the site itself is very responsive. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

I think it could be more detailed about which document they need for different countries, sometimes i saw myself sending the same document 3/4 times in a row because in my country they are the same Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

We're constantly working to improve our service and are committed to providing excellent service. Thank you for your kind words and for taking the time to leave your feedback.

Sofia A.
SA
Sofia A.
Interpreter
Small-Business (50 or fewer emp.)
"Streamlined Global Payments with Exceptional Security"
5/5
What do you like best about Deel IT?

I use Deel IT to receive payments for my work as an interpreter, and it helps me track my earnings efficiently. I love the Deel card because I can use it anywhere Visa is accepted, even abroad, without losing a single penny in fees, which is perfect. I also appreciate that Deel IT considers data destruction, adding a sense of security since I know my sensitive information is handled safely and won't be leaked to malicious sites. Getting started with Deel IT was super easy and intuitive, and since it connects to IT asset management, it helps keep things organized without being complicated. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

Maybe the review periods could be a bit faster. When I wanted to get my Deel card approved I had to wait, and also for the reviewing of my documents I had to wait. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hello Sofia, Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.

Hammad Q.
HQ
Hammad Q.
IT Analyst
Small-Business (50 or fewer emp.)
"Fast, Hassle-Free Transfers and Easy Payments with Deel"
5/5
What do you like best about Deel IT?

With Deel, transferring funds has become much easier for me. I can deposit money into my account without any hassle, and it barely takes any time for the funds to reflect in my balance.

I can also send funds to my friends and family through Deel, and I use the Deel virtual card for my online payments as well. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

I have been using Deel IT for almost the past two years, and I still haven’t come across any issues. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Hammad,

Thank you for your kind words and for sharing your feedback. We’re committed to providing excellent service and appreciate your support. ^_^

Gaudenz B.
GB
Gaudenz B.
Owner
Mid-Market (51-1000 emp.)
"Security gaps and onboarding failures we can't recommend"
0/5
What do you like best about Deel IT?

When we escalated issues, the individual support contacts were generally responsive and willing to help. The promise of a single consolidated platform for device management and onboarding was appealing on paper. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

As a managed IT/security service this fell short on the things that matter most. An active employee's device ran unmonitored for ~4 months and was only found by accident - there was no alerting for non-reporting devices. The previous provider's security agent was still live months after go-live and could network-isolate our devices. A full-fleet reconciliation showed only ~28% of devices covered across all systems, with active devices running no endpoint protection. Onboarding repeatedly failed for new joiners, and employee correspondence was routed to personal email addresses with no written control put in place. Review collected by and hosted on G2.com.

Response from Jessa Jane Galinato of Deel IT

Hi Gaudenz,

Thank you for this detailed feedback—the monitoring and security coverage gaps you've identified are priority items we're actively addressing with our product team, and we'd welcome discussing our remediation roadmap with you.

Please schedule a 15-minute call with one of our experts here: https://deel.cal.com/customer-support/support-reviews-and-complaints

Best regards!

Victoria L.
VL
Victoria L.
Licensed Counselor
Small-Business (50 or fewer emp.)
"Convenient Contract Portal with Seamless Onboarding and Smart Integrations"
4.5/5
What do you like best about Deel IT?

The convienence of having documents through a portal where I can keep track of the contracts I sign as well as have the signature of the company I am workign for as well. The onboarding support to creating an account was great, as it helped with a seemless experience. Deel utilizes integrations such as AI for easy accessibility to their platform. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

There was an instnace where I had to reset my password as what I thought my original one would work, but that also could have been my mistake. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Victoria,

Thank you for your feedback! We’re sorry to hear you experienced some issues and apologize for any inconvenience. Unfortunately, we couldn’t find your account to assist directly, but we’d love to help.

Please schedule a call with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re committed to improving your experience and look forward to connecting with you soon.

Rergards,

Deel.

OL
Osiris L.
Contract interpreter
Enterprise (> 1000 emp.)
"Smooth payroll experience for remote work"
5/5
What do you like best about Deel IT?

What I like most about Deel is that it makes payroll and admin stuff way less messy, especially when you’re working with a distributed team. In our case we use it in a remote work environment, so having contracts, payments, and basic HR things in one place actually saves a lot of time. Instead of chasing emails or spreadsheets to confirm payment details or documents, everything is already there and easy to check.

The most helpful part for me has been how clear the payment side is. You can see when payments are processed, the breakdowns, and the status without having to ask someone from finance every time. That transparency is really useful when you’re working across different countries or time zones.

Another upside is that it reduces a lot of the small administrative friction that normally comes with payroll and contractor management. Things like documents, payment history, and account details are organized in one system, so you don’t have to dig through different tools to find basic information. It just makes the whole process more straightforward and predictable. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

Honestly there isn’t much to complain about, but if I had to point out something, it’s that when you first start using the platform it can take a little time to get familiar with where everything is. There are quite a few sections and features, so at the beginning you might spend some time clicking around until you understand the layout.

The least helpful part for me in the beginning was just figuring out where certain details were located, like specific payment information or documents. It’s not that they aren’t there — everything is actually well organized — but there’s a small learning curve until you get used to the interface.

That said, once you’ve used it for a bit it becomes pretty straightforward. After the initial adjustment, it’s actually convenient having payroll details, documents, and account information all in the same place. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Osiris,

Thank you for your kind words and for sharing your feedback. We’re committed to providing excellent service and appreciate your support.

Rebeca L.
RL
Rebeca L.
Bilingual Bank Interpreter- Romanian and Moldovan
Small-Business (50 or fewer emp.)
"Secure, Easy to Use, and Always On-Time Payments"
5/5
What do you like best about Deel IT?

I had a good experience for the past year, my payments are always on time, my work related documents are prompting me to update them, the security of the account allows me to trust this more than other options. when i changed my phone I wasnt able to log in as the authenticator app was giving different codes, but i just booked a consultation with a representative who did a thorough identification and then reset my credentials. I am thankful and would recommend to anyone. I can always check my account and can use it for multiple companies i work with. all is wasy to use and makes life easier. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

havent got a dislike yet, one year later. keep it up Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Rebeca,

Thank you for your positive review! We're thrilled to hear that you've had a great experience with Deel! We're committed to providing excellent services and appreciate your feedback.

Best regards,

Deel Team

Tyler S.
TS
Tyler S.
Chief Marketing Officer
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Integrated MDM/UEM and Asset Management That Streamlines IT and Strengthens Security"
5/5
What do you like best about Deel IT?

I enjoy how well MDM, UEM, and Asset Management have been integrated. Having that consolidated view of devices and their contexts provides incredible value. The solution has streamlined our IT management processes and enhanced our security posture. Review collected by and hosted on G2.com.

What do you dislike about Deel IT?

Setting up Deel IT for the first time was challenging and involved extensive training and configuration. Although there are some excellent automation features in the product, the initial deployment did not go quite as smoothly as anticipated, and the interface is somewhat outdated relative to other vendors. Review collected by and hosted on G2.com.

Response from Deel Team of Deel IT

Hi Tyler,

Thank you for taking the time to leave a review! We’re committed to providing excellent service and appreciate your feedback.

Best regards,

Deel Team