dbaPlatform Reviews (32)

Reviews

dbaPlatform Reviews (32)

4.8
32 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support provided by the team, highlighting their responsiveness and expertise in resolving issues quickly. Many appreciate the ease of use of the platform, which simplifies managing Google My Business listings and enhances efficiency. A common limitation noted is the need for improved reporting access, but overall sentiment remains highly positive.
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Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Knowledgeable Team / Great Support"
5/5
What do you like best about dbaPlatform?

The team is able to latch on to an existing process we have going while offering solid optimization and know-how for campaigns to come. Its feather light in terms of the account support. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

Onboarding platform could use some enhancement for notifications upon status changes. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Thank you for your positive review! We're pleased to hear that you appreciate our team's ability to integrate with your existing processes while providing optimization and knowledge for future campaigns.

We appreciate your feedback on the onboarding platform, especially regarding notifications of status changes. Your input is valuable, and we have made our teams aware.

Thanks for being part of our community, and we look forward to supporting your continued success.

Sarah B.
SB
Sarah B.
Operations Director
Small-Business (50 or fewer emp.)
"Fast and helpful response"
5/5
What do you like best about dbaPlatform?

They can handle all the issues that we can not. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

We have not found one at this time, but I belive if we do, it will not be a major issue. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Sarah, thank you for sharing your experience with dbaPlatform. We appreciate your optimism about potential issues and are committed to addressing them promptly if they arise. It's great to know that our platform supports your listing management needs.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Our Real Estate Leads Skyrocketed"
5/5
What do you like best about dbaPlatform?

Allowed us to be competive on the google home page and we instantly saw the lead flow increase. We liked the different services they could offer us. We will be using the platform for some of their other features as well. Highly recommended. Customer support was there when we needed any small guidance. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

We did not experience any downsides to using the dbaPlatform. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Thank you for your review and recommendation. We're pleased that our platform and team have equipped you with the tools and support to boost your Google presence and increase traffic. Your presence in the dbaPlatform community is valued, and we're excited to continue supporting your real estate business.

DS
Deisy S.
Small-Business (50 or fewer emp.)
"Honest review"
4/5
What do you like best about dbaPlatform?

The platform makes it easy to spot issues with the inventory feeds for the clients. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

I can't find a lot of learning resources. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Hi Deisy,

Thank you for sharing your feedback. We're delighted to hear that you find dbaPlatform effective in identifying issues with client inventory feeds.

We understand your concern about the learning resources, and we're actively working on expanding our educational materials to provide more support. Your input is valuable, and we appreciate your contribution to making dbaPlatform even better. We recommend looking through our help center or emailing support@dbaplatform.com if you need a quick article or more hands-on support.

Thank you for choosing dbaPlatform, and we're committed to continually enhancing your experience.

See how dbaPlatform improved
Zac  J.
ZJ
Zac J.
Small-Business (50 or fewer emp.)
"The Best Platform Ever"
5/5
What do you like best about dbaPlatform?

Program is very easy to use and offers a multitude of features. Outside the platform the entire DBA team is easily accesible and offer great customer receive 24/7. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

There is nothing I dislike about the DBA platform. Overall it is very easy to use and customer service is great Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Hi Zac,

Thank you so much for taking the time to share your positive experience with dbaPlatform! We're thrilled to hear that you find our platform easy to use and appreciate its many features. It's fantastic to know you've had a seamless experience with our team. Your satisfaction reaffirms our commitment.

Once again, thank you for choosing dbaPlatform and for sharing your positive feedback. We're delighted to have you as part of our community, and we look forward to continuing to support your dealership's growth and success.

LJ
Landon J.
Small-Business (50 or fewer emp.)
"Awesome Platform and Great Customer Service!"
5/5
What do you like best about dbaPlatform?

The platform they have is really easy to use and provides a ton of great information! I find myself using this platform multiple times a day. They also have outstanding customer service! Would highly recommend! Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

There is nothing I dislike about dbaPlatform. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Landon, thanks for the excellent review! We're pumped you find our platform easy to use and a daily go-to for insights. That's precisely what we aim for – smooth sailing and powerful info at your fingertips.

Thanks for shouting our support team's customer service! Boosting your online visibility and traffic? Music to our ears.

We love that you have no dislikes about us, but if anything arises, don't hesitate to reach out to us on our live chat or at support@dbaplatform.com.

Brian H.
BH
Brian H.
Small-Business (50 or fewer emp.)
"Extremely Helpful"
5/5
What do you like best about dbaPlatform?

Great support. Easy to set up. Friendly. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

Nothing that I dislike, good experience. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Brian, thank you for taking the time to review dbaPlatform and share your experience. We're delighted to hear you find dbaPlatform easy to use, with excellent support in setting up your Google Vehicle Listing Ads. Thank you for being a part of the dbaPlatform community.

John P.
JP
John P.
Small-Business (50 or fewer emp.)
"Great company with exceptional support"
5/5
What do you like best about dbaPlatform?

Support is helpful and timely, and the product we use the most (Cars for Sale inventory on GBP) works good. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

Nothing to complain about, they are great. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

John, thank you for the positive review and valuable feedback! We're thrilled that our platform and team have effectively assisted your dealership in listing inventory on Google search.

Thanks for being a member of the dbaPlatform community!

Travis E.
TE
Travis E.
Small-Business (50 or fewer emp.)
"dbaPlatform provided fast and accurate service!"
5/5
What do you like best about dbaPlatform?

They actually answered the phone when I called for support. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

Have no complaints at this time. Great experience. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Travis, thanks for the great review! We're thrilled that dbaPlatform is helping you utilize your available advertising to its full potential and that our support team provided excellent service.

Your kind words and feedback fuel our mission to make advertising more straightforward and successful for everyone.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Streamlined GMB optimization for clients and has helped me excel in local search strategies."
4.5/5
What do you like best about dbaPlatform?

The platform's integration with some of our practices. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

Having to go through a representative for some setup processes. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform

Thank you for your positive feedback! We're glad to hear that dbaPlatform has streamlined Google Business Profile optimization for your clients and contributed to your success in local search strategies.

We appreciate your input about the setup process and going through a representative. We're constantly working on improving our processes, and your feedback is valuable.

It's great to know that dbaPlatform saves you time and effort in managing different aspects of local listing optimization. If you have further suggestions or questions, please don't hesitate to contact success@dbaplatform.com.