dbaPlatform Reviews (32)

Reviews

dbaPlatform Reviews (32)

4.8
32 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support provided by the team, highlighting their responsiveness and expertise in resolving issues quickly. Many appreciate the ease of use of the platform, which simplifies managing Google My Business listings and enhances efficiency. A common limitation noted is the need for improved reporting access, but overall sentiment remains highly positive.
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AR
Aaron R.
Media Planner
Enterprise (> 1000 emp.)
More Options
"It has been a pleasure working with Ryan and team. The team is always available when we need them."
5/5
What do you like best about dbaPlatform?

The people we work with is what I like best. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

None that i can think of currently at the moment. Review collected by and hosted on G2.com.

GW
Gavin W.
Small-Business (50 or fewer emp.)
More Options
"Great Platform for Marketing Automation"
5/5
What do you like best about dbaPlatform?

DBA has a great and communicative team that helps our agency get the best out of their dynamic platform which we use to best serve our clients. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

My only compliant would be that I have to frequently clear my cache to access the platform, which then logs me out of all of my other accounts. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform
Editedit

Gavin, thanks for your review and for providing feedback. We're thrilled our platform and customer success team help your business serve your clients better.

Our internal development team recently implemented a solution to resolve the issue of learning one's cache and history. If you continue to have any problems with this matter, please get in touch with us directly on our live chat or email us at support@dbaplatform.com.

Cheers to automating success with dbaPlatform!

Landon K.
LK
Landon K.
Small-Business (50 or fewer emp.)
More Options
"Great response times and always willing to help!"
4/5
What do you like best about dbaPlatform?

dbaPlatform makes it 10 times easier to manage GBP listings for all of my clients. Anytime I have a question- DBA is there to help assist and point me in the right direction if they are unsure of the right answer. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

There are no downsides to using dbaPlatform! Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform
Editedit

Landon, that's fantastic feedback! We're glad our platform can ease the load of managing GBP listings and that our team has supported you when needed.

Thanks for choosing dbaPlatform and taking the time to share your experience.

P.S. No downsides? You just made our day!

Gabriel C.
GC
Gabriel C.
Small-Business (50 or fewer emp.)
More Options
"Amazing Product & Customer Service"
4/5
What do you like best about dbaPlatform?

Our team uses dbaPlatform weekly. The platform is very easy to navigate & implementation is straightforward. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

We have had a few issues with incorrect information feeding into some Google Business Profiles, but the team was quick to fix those. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform
Editedit

Hi Gabriel, thanks for your positive feedback! We're happy that dbaPlatform's easy navigation and straightforward implementation are helping your team.

Thanks for choosing dbaPlatform to manage your Merchant Center account and inventory feeds.

Stephanie P.
SP
Stephanie P.
Small-Business (50 or fewer emp.)
More Options
"Great Customer Service"
5/5
What do you like best about dbaPlatform?

From day one, dba has been committed to delivering exceptional customer service, responding quickly to inquiries and resolving any issues with care and attention. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

I wish we were provided access to the Merchant Centers for VLAs. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform
Editedit

Stephanie, thank you for your positive review and feedback. We're thrilled to hear that you appreciate dbaPlatform's commitment to delivering exceptional customer service. It's great to know that dbaPlatform is helping your PPC department and local listing optimization.

We've shared your feedback regarding access to Merchant Centers for Vehicle Listing Ads and appreciate your input. We're continuously working to enhance our services.

Thanks for choosing dbaPlatform! We look forward to continuing to support your needs.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
More Options
"A true partner"
5/5
What do you like best about dbaPlatform?

Working with the team at dbaPlatform is very easy. We count on them to be our trusted partner and consider their team part of our team. Thier accessible team of experts help guide us to get the most out of our campaigns and are always bringing new ideas to the table. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

I cant say that there are any downsides. Review collected by and hosted on G2.com.

Jennifer B.
JB
Jennifer B.
President
Small-Business (50 or fewer emp.)
More Options
"Wonderful technology partner for Local SEO and Digital Marketing Agencies"
5/5
What do you like best about dbaPlatform?

The tool makes our teams lives so much easier, and I love it because of the level of efficiency it provides. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

I do wish we could see the scheduled content in a calendar view rather than just a list view. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform
Editedit

Jennifer, thanks for your positive review! We're thrilled to hear that dbaPlatform is making your team's life easier and increasing efficiency.

Your feedback about wanting a calendar view for scheduled content is noted. We have received that request from other users in our community and have made our internal teams aware.

Thanks for choosing dbaPlatform and being a part of our community.

Clay T.
CT
Clay T.
President
Marketing and Advertising
Small-Business (50 or fewer emp.)
More Options
"Best GPB tool out there!"
5/5
What do you like best about dbaPlatform?

dbaPlatform helps our agency automate all the important aspects of local SEO for our clients. It's easy to bulk upload photos and optimize in minutes saving us a ton of time! Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

Nothing so far! The tool has been easy to use and does what it promises. Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform
Editedit

Clay, thanks for the positive review! We're glad to hear that dbaPlatform is the best GPB tool for your agency, helping automate crucial aspects of local SEO for your clients. Our bulk upload, optimization, and scheduling features are great time savers; we're glad you are taking advantage of them.

Thank you for being a valued customer and member of our dbaPlatform community.

Ty S.
TS
Ty S.
Small-Business (50 or fewer emp.)
More Options
"Great job"
5/5
What do you like best about dbaPlatform?

they helped me set up google vehicle listing ads and walked me through the process for a large amount of dealerships, very easy to use, was able to use it frequently, easy integration. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

downsides of using the platform was my groups share inventory and it was difficuly to get lisitng feeds seperated Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform
Editedit

Ty, thank you for your positive feedback and recommendations. We're glad we were able to help set up Google Vehicle Listing Ads easily for numerous dealerships. Your comments about the platform's user-friendliness and frequent usability are appreciated.

We've noted your input about shared inventory challenges and will consider it for future improvements.

Thanks for choosing dbaPlatform!

Jenn J.
JJ
Jenn J.
Small-Business (50 or fewer emp.)
More Options
"Great team at DBA"
5/5
What do you like best about dbaPlatform?

I called and talked to the team about joining the dba platform. Even though the rep was at a tradeshow/conference, he took my call and helped me understand how it could benefit our business needs.

I had several helpful phone calls and trainings with the dba team. They have always been quick to respond to my questions and give me feedback. Review collected by and hosted on G2.com.

What do you dislike about dbaPlatform?

Wish I had found it sooner. It's great!! Review collected by and hosted on G2.com.

Response from Kellie Henson of dbaPlatform
Editedit

Jenn, thank you for sharing your positive experience! It's wonderful to hear that dbaPlatform is meeting your Google Business Profile management needs and that our team has provided swift support. We're thrilled to be part of your business's success.

Thanks for being a valued user of dbaPlatform.