Dashlane Password Manager Reviews (627)

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Reviews

Dashlane Password Manager Reviews (627)

View 1 Video Reviews
4.5
627 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and robust security features of Dashlane, highlighting its ability to simplify password management and enhance online safety. The seamless autofill functionality and intuitive interface make it a preferred choice for both personal and business use. However, many reviews note that the premium pricing can be a barrier for some users.

Pros & Cons

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Nagesh B.
NB
Nagesh B.
Sr. Transaction processing officer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Dashlane Makes Strong Passwords Effortless with Autofill, Syncing, and Security Insights"
4.5/5
What do you like best about Dashlane Password Manager?

The most helpful feature is the automatic password generation and autofill capability. It saves time during logins while ensuring every account uses strong, unique passwords. The Password Health dashboard and dark web monitoring are also very valuable because they proactively identify weak, reused, or compromised credentials and help improve overall security.

Another major upside is cross-device syncing and browser integration, which allows seamless access to credentials on desktop and mobile. Secure password sharing, passkey support, and built-in VPN features add extra convenience and protection for daily use. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

One downside of Dashlane Password Manager is that the premium plans can feel expensive compared to some competing password managers, especially for users who only need basic password storage. While the extra features like VPN and dark web monitoring are useful, not everyone may fully use them.

The free version is also fairly limited, especially compared to alternatives that offer broader free functionality. In addition, if a user forgets their master password, account recovery can be difficult due to the platform’s strict security model. Review collected by and hosted on G2.com.

RB
Robert B.
Lead Support Engineer
Mid-Market (51-1000 emp.)
"Great for Browser-Based Passwords, Less Flexible for Non-Browser and Admin Workflows"
3.5/5
What do you like best about Dashlane Password Manager?

Dashlane allows centralized access to credentials without relying on local storage, so any browser can function as a secure workspace. This makes it easy to move between machines without setup or syncing issues, while keeping passwords consistent and securely managed. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

Dashlane can be difficult to use when working with non-browser credentials. The shift away from the desktop application has reduced flexibility for system administrators, particularly in environments where access to services, RDP sessions, or legacy systems does not flow through a browser.

This creates friction in workflows that rely on quick retrieval and injection of credentials outside standard web contexts. As a result, tasks that were previously streamlined now require additional steps or workarounds. Review collected by and hosted on G2.com.

Jon R.
JR
Jon R.
Agency Resource Specialist
Small-Business (50 or fewer emp.)
"A Must-Have for Agency Password Management"
5/5
What do you like best about Dashlane Password Manager?

I love how easy it is to generate very secure passwords without having to come up with the character combinations myself. Dashlane Password Manager also stores them securely and makes them readily available across all platforms. It offers a free VPN to premium business account holders along with dark web monitoring, secure forms of payment storage, and makes sharing passwords with colleagues safe and secure. Dashlane made it easy for us to migrate any passwords saved in Google with a simple upload feature. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

The autofill functionalities that we enjoy on the Chrome web extension do not work as well when using Dashlane on a mobile device. Often, it becomes a cut and paste action instead of autofill. Review collected by and hosted on G2.com.

Daniel S.
DS
Daniel S.
Senior Lead Information Security Analyst
Enterprise (> 1000 emp.)
"Dashlane: Intuitive, Fast, and Feature-Rich Password Management"
5/5
What do you like best about Dashlane Password Manager?

Dashlane Password Manager stands out for its intuitive UI/UX, making password management effortless. Its seamless integrations with browsers and apps enhance user experience, while robust performance ensures quick access to credentials. The pricing is competitive, offering great ROI, especially with the premium features. Onboarding is straightforward, with excellent support resources to guide users. Dashlane’s AI-driven features, such as password health monitoring and breach alerts, add a layer of intelligence that enhances security. Overall, Dashlane is a comprehensive solution that combines ease of use, strong performance, and valuable features for anyone looking to streamline their password management. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

I would say it would have to be the user management. Password resets are difficult. I do like being able to setup a division and they manage it themselves so that is nice. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Solid Platform. Terrible Customer Service."
0/5
What do you like best about Dashlane Password Manager?

What we like: Solid platform, reliable app performance, and it handles a large credential vault (500+) without issues. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

The platform itself is solid. But the customer service experience has been genuinely poor, and I want to be specific so Dashlane can address it.

Our support interactions were unhelpful and transactional — no warmth, no effort to actually understand our situation, and no offer to escalate to a phone call when the email thread clearly wasn't resolving anything. What we got instead was Terms/Policy boilerplate and what felt like a push toward a paid upgrade rather than any real attempt to retain us as long-standing legacy customers.

That disconnect — a great product paired with customer service that seems indifferent to keeping existing users — is what's driving this review.

Pricing is also average compared to alternatives in the marketplace today. The app performance is fine; no real issues there. Like I said, the platform is solid. The UX/UI is still behind when it comes to filtering and searching for credentials. When you have 500+, the lack of basic search and filter functionality becomes a real problem — and it still hasn't been addressed.

Integrations: Not applicable to our use case.

AI Features: Not applicable to our use case. Review collected by and hosted on G2.com.

Response from Jonathan Mark of Dashlane Password Manager

We appreciate your detailed feedback and apologize for the unsatisfactory customer service experience. Your comments will be shared with our team to make necessary improvements in our support process.

Kevin R.
KR
Kevin R.
COO
Small-Business (50 or fewer emp.)
"Great app that does what it says"
5/5
What do you like best about Dashlane Password Manager?

As an admin, it is easy to manage my users, billing, etc. As a user, it's the only password manager I'll use. I use it on my PC, phone, tablet. It does a great job and is easy to use, even for my most tech-phobic users. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

I have very few problems with Dashlane and most of them creep in because of the nature of the web. Different sites have different login flows and on occasion I'll bump into a site where Dashlane doesn't know how or what to fill in. they have made improvements on that recently by adding Dashlane to the context menu

I also occasionally have problems with Dashlane wanting to help me fill things that I don't need its help filling. Like a contact record in my CRM. I can't turn dashlane off for the site because I want help logging in, but it doesn't know what I need to put into the CRM. That said, it never really gets in the way. Review collected by and hosted on G2.com.

Sasha K.
SK
Sasha K.
Head Librarian
Higher Education
Small-Business (50 or fewer emp.)
"Dashlane Makes Password and Passkey Sync Effortless Across All My Devices"
5/5
What do you like best about Dashlane Password Manager?

Dashlane makes my life so much easier. It securely syncs passkeys, passwords, payment information, and secure notes across my phone, work devices, home devices, and iPad. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

The cost keeps going up. Still, I’m really glad they grandfather you into the payment plan you originally signed up for. I’ve been using Dashlane for almost five years after switching from LastPass, and I haven’t looked back. Review collected by and hosted on G2.com.

Aditi G.
AG
Aditi G.
Consulting Manager
Enterprise (> 1000 emp.)
"Robust Security, Needs Better Interface"
4.5/5
What do you like best about Dashlane Password Manager?

I like that whenever I log in to a new website, Dashlane Password Manager immediately pops up and gives me a suggestion for the password through its automatic password generator, which is in an encrypted form. This is the best thing I like about it because it saves that password for me, ensuring it doesn't get lost. Another thing I appreciate about Dashlane is that it helps me share the passwords with various access types like only viewer, editor, and so on. The initial setup was easy, which made getting started with Dashlane straightforward. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

I don't like about Dashlane is its portal isn't very friendly. Like, I don't find it totally friendly and interactive. It can be improved. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"mirnaandrade@postoakschool.org"
5/5
What do you like best about Dashlane Password Manager?

There are so many features that I like about Dashlane, but the best is having all my passwords and secured notes in one place and being able to access from any device. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

The feature that bugs me the most is the autofill; when I tell it to pause for this visit, it continues to do it. Review collected by and hosted on G2.com.

Kamal G.
KG
Kamal G.
Account Specialist
Mid-Market (51-1000 emp.)
"Seamless Autofill and Premium Features Elevate the Experience"
4/5
What do you like best about Dashlane Password Manager?

The autofill feature for logins, payments, and forms is impressively smooth and works seamlessly on nearly every site, which really helps save time. What truly gives it a premium feel, though, are the additional features such as the integrated VPN and the Dark Web Monitoring alerts. Review collected by and hosted on G2.com.

What do you dislike about Dashlane Password Manager?

Dashlane tends to be one of the pricier password managers available. Although I believe the additional features, such as the built-in VPN, do provide extra value, many users are primarily interested in straightforward password management. When you compare Dashlane's pricing to competitors that offer a similar range of basic features at a much lower cost, it becomes difficult for the average user to justify the expense. Review collected by and hosted on G2.com.