Dapt Job Costing Solution Reviews (19)

Reviews

Dapt Job Costing Solution Reviews (19)

4.7
19 reviews

What do users say?

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Users consistently praise the excellent customer support and user-friendly platform of Dapt Job Costing Solution, highlighting how responsive and helpful the team is in resolving issues. Many appreciate the software's ability to streamline payroll and job costing processes, making their workflows more efficient. A common limitation noted is the need for more options in report generation.

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JC
Jeff C.
VP of Finance
Mid-Market (51-1000 emp.)
"Streamlined Job Costing and Certified Payroll with Outstanding Support"
4.5/5
What do you like best about Dapt Job Costing Solution?

DAPT has significantly streamlined our job costing and certified payroll processes through its seamless integration with ADP. Labor costs are automatically allocated to the appropriate jobs, phases, and cost codes, eliminating hours of manual work and improving accuracy. The certified payroll functionality has transformed what used to be a time-consuming weekly task into a simple, reliable process.

What really sets DAPT apart, though, is their customer support. Their team is incredibly responsive, knowledgeable, and genuinely invested in helping customers succeed. Whenever we've had questions or needed assistance, they've responded quickly and resolved issues efficiently. That level of support has made a tremendous difference in our experience. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

The only area I would like to see improved is the implementation process. As with most software implementations, there was a learning curve and a few configuration challenges that took longer than expected to work through. That said, the DAPT team was very responsive throughout the process and stayed committed until everything was configured correctly.

Since implementation, the platform has been reliable, and we've had very few issues. Any questions or concerns we've had have been addressed quickly by their excellent support team. Review collected by and hosted on G2.com.

LM
Lisa M.
Mid-Market (51-1000 emp.)
"Nothing to Hate—All Love"
5/5
What do you like best about Dapt Job Costing Solution?

It is easy to use, and saves alot of time. Their support team. When something breaks, they open a ticket fast, actually dig into the root cause instead of just closing tickets, and follow through until it's fixed — same-day, in our recent case with a Certified Payroll PDF issue. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

"Nothing we really like the Dapt Job Costing and Certified payroll reports. Review collected by and hosted on G2.com.

JC
Janisa C.
Finance Director
Small-Business (50 or fewer emp.)
"Simplified Job Allocation, Game-Changer for Accuracy"
5/5
What do you like best about Dapt Job Costing Solution?

I love that Dapt Job Costing Solution has made our process so much simpler and more effective. It's really reduced the amount of time I spend manually checking numbers, and it's been a game changer for organization. It has improved our accuracy a lot and allowed me to focus on other important tasks by streamlining our process, especially for myself as a finance director. I found the initial setup super easy, and I love that they provided straight to the point, simple directions for something as complex as this. I very much enjoyed the process. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

So far, nothing. It's been such a valuable tool for us thus far - I haven't found a time where I felt like it could improved. Even tech support is top tier. They respond so quickly and offer solution in a very timely manner. Review collected by and hosted on G2.com.

Pat P.
PP
Pat P.
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly with Stellar Support"
5/5
What do you like best about Dapt Job Costing Solution?

I use Dapt Job Costing Solution for creating detailed job cost entries to upload to QuickBooks and for our weekly payroll. It's easy to use and highly accurate, which has saved us significant time and greatly improved accuracy. The initial setup was very easy, and we've encountered few issues, most of which were due to our own errors. However, when an issue does arise, they are very quick to resolve it. Overall, my experience with Dapt Job Costing Solution has been very positive. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

We are an elevator company that track the individual cars as subs under a job. It will not pick up the subs. It just needs to recognize a sub job under a job. Review collected by and hosted on G2.com.

JN
Jennine N.
Accounts Administrator
Mid-Market (51-1000 emp.)
"Clear interface, fast records, and quick help from my rep"
4.5/5
What do you like best about Dapt Job Costing Solution?

When I train new admins to run payroll, I like to describe DAPT as the counselor between ADP and QuickBooks Time. It seems that ADP and QB don't get along very well without DAPT coming in to help things move along, lol. I use DAPT on a weekly basis, and I appreciate the records that are quickly generated and the clarity of the interface when logging on. I really am so thankful for the quick answers when I contact with my rep for assistance. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

I wouldn't mind having more options on how the reports are generated, to be able to make them look a bit ore approachable instead of having to edit them before sending off to those who need them They are a bit techy. Review collected by and hosted on G2.com.

KT
Kasey T.
Mid-Market (51-1000 emp.)
"Efficient Data Transfer but Needs Better Emergency Contacts"
4.5/5
What do you like best about Dapt Job Costing Solution?

I like how most of the time we get instant responses when we send an email for assistance. It is crucial because it could delay our payroll processing deadline if we had to wait for a response. An example was on 3/25/26, when we encountered an error reloading our payroll file from Dapt on the second attempt with changes. We reached out to Victory, and she was prompt in response. Without quick email responses, we might miss our payroll upload and delay the entire payroll pay date. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

I would like another method of emergency contact for Dapt aside from email. I'm always concerned it will be Victory's day off, and we only have one additional email. The GL/Accounting side was a little difficult. We still need some coding assistance from time to time. They sent us instructions for classes, but sometimes it is chart of account issues. Review collected by and hosted on G2.com.

Ryan L.
RL
Ryan L.
Mid-Market (51-1000 emp.)
"Simplifies Job Costing with Seamless ADP-QBO Integration"
5/5
What do you like best about Dapt Job Costing Solution?

I like that Dapt Job Costing Solution makes it simple for me, while it performs a lot of work in the background. It's great that when issues do arise, usually due to ADP changes, they are quick to respond and fix the problems. I also appreciate that most of the initial setup was handled by Dapt, making it easy for us, even though it took some time and a few trial runs. Using Dapt for integration between ADP and QBO has been helpful because it automatically shares information between QB Time, ADP, and back to QBO, placing true costs in the right categories and saving us the effort of doing it manually. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

Nothing Review collected by and hosted on G2.com.

Philip R.
PR
Philip R.
Cheif Financial Officer (CFO)
Mid-Market (51-1000 emp.)
"Streamlines Workflow with Stellar Customer Service"
4.5/5
What do you like best about Dapt Job Costing Solution?

I appreciate that Dapt Job Costing Solution saves us a ton of time and provides accurate data. The integration with Buildertrend streamlines our processes, making it really efficient for our team. Additionally, the initial setup was easy, and I find the customer service to be great with a quick turnaround. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

Sometimes there are sync errors, but customer service is great, and there's quick turnaround. Review collected by and hosted on G2.com.

KP
Kaila P.
Controller
Mid-Market (51-1000 emp.)
"User-Friendly Website with Helpful, Timely Support"
4/5
What do you like best about Dapt Job Costing Solution?

Website is very user friendly. Support is helpful and responses are very timely. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

Often errors with files, but support works to correct errors timely. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Streamlined Job Costing and Stellar Support"
4/5
What do you like best about Dapt Job Costing Solution?

Dapt has allowed us to streamline our approach to job costing. We now have employees enter their hours in QuickBooks Time, time which is then reported on and paid through ADP, and finally filtered by Dapt back into QuickBooks online, allowing us to track employee time per project more efficiently. This had been accomplished via complicated journal entry that can now be avoided. Dapt also has been able to take our employer paid benefits and taxes and also distribute them across employee hours per projects, allowing us to better track our actual labor costs. The Dapt website is simple and easy to use, and they have been extremely responsive from a customer service standpoint. Review collected by and hosted on G2.com.

What do you dislike about Dapt Job Costing Solution?

We found that they were still perfecting their onboarding process, and therefore onboarding did take longer than anticipated. We have since worked out the kinks and throughout all they have been pleasant and easy to work with. Review collected by and hosted on G2.com.