Creatio Reviews (359)

View 2 Video Reviews
Reviews

Creatio Reviews (359)

View 2 Video Reviews
4.6
359 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform's flexibility and ease of use, highlighting its low-code capabilities that allow for rapid customization and workflow automation. Many appreciate how it streamlines business processes without requiring extensive coding knowledge, making it accessible for various users. However, some note a common limitation with the learning curve for advanced features, which may require additional training.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Astrid V.
AV
Astrid V.
Program Manager
Enterprise (> 1000 emp.)
"Disruptive Approach and Effortless Deployment"
5/5
What do you like best about Creatio?

I like the disruptive way this product approaches things, and I also appreciate how easy it is to deploy. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

The support could probably be improved to better help achieve our business goals. Review collected by and hosted on G2.com.

Bonarge R.
BR
Bonarge R.
Enterprise (> 1000 emp.)
"Simple Integration that Optimizes Banking Flow"
5/5
What do you like best about Creatio?

I really like the way we can build solutions with Creatio. I especially value the CRM, the 360 view, and BPMN. Additionally, the integration with the API was extremely simple. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

I think the front-end interface could improve Review collected by and hosted on G2.com.

"Streamlining internal sales processes"
5/5
What do you like best about Creatio?

How simple and easy it is to use yet is so intuitive with so many robust capabilities and features. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Nothing Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Incredibly Flexible Platform with Rapid Adoption"
5/5
What do you like best about Creatio?

The platform is incredibly flexible, allowing customization for any industry with rapid adoption. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Implementation is handled by a robust network of partners. The partners have great expertise but the eventual transition to self-service can be confusing. Review collected by and hosted on G2.com.

Daniel W.
DW
Daniel W.
Owner
Small-Business (50 or fewer emp.)
"Easy to Use—Creatio Has Been Great for My Business"
5/5
What do you like best about Creatio?

Easy to use. I have been using creatio for my business and it turned out great Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Pricing is too high as compared to competitors Review collected by and hosted on G2.com.

Christine B.
CB
Christine B.
Vice President & Project Manager
Mid-Market (51-1000 emp.)
"Director of Project Management"
5/5
What do you like best about Creatio?

With the 10x update, the possibilities feel endless. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

During implementation, it’s difficult to understand what the platform can do and what its capabilities are. This is more directed towards the implementation partners not keeping us informed Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy to Develop With Creatio—Flexible Beyond a Traditional CRM"
4.5/5
What do you like best about Creatio?

What I like most is how easy it is to develop with Creatio. It really feels like the sky is the limit—you can shape Creatio into whatever you need it to be, not just a CRM. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Personally, I’m not a fan of the token system for AI use. I’ve also had instances where it’s been somewhat challenging to find the right support information on the website. Review collected by and hosted on G2.com.

Blake P.
BP
Blake P.
Financial Analyst
Small-Business (50 or fewer emp.)
"Creatio: Easy-to-Use, One-Stop No-Code Platform"
4/5
What do you like best about Creatio?

I love how Creatio is a one stop shop, easy to use, and no code system. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

We can’t upgrade to freedom UI without breaking a lot of our processes. Also marketing licenses are a big pain point with our marketing and sales team. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Simple CRM with Quick Implementation"
5/5
What do you like best about Creatio?

I like that Creatio is easy to use and offers no-code functionality. This allows for quick implementation of changes. The initial setup was easy, especially with support from our partner. I would definitely recommend Creatio to a friend or colleague with a score of 10. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Monitoring our many environments, especially knowing which environment is at what status and when updates are due. Review collected by and hosted on G2.com.

Randall I.
RI
Randall I.
Vice President of Mid-Market Sales, North America
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great event"
5/5
What do you like best about Creatio?

I deal with the partner team. They are sharp and very proactive and supportive. Review collected by and hosted on G2.com.

What do you dislike about Creatio?

Our contacts want to execute on as much as possible. But maybe too much. Things can tend to slip Review collected by and hosted on G2.com.