Kit Reviews (236)

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Reviews

Kit Reviews (236)

View 2 Video Reviews
4.4
236 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and effective automation features of ConvertKit, which simplify email marketing for both beginners and experienced marketers. The platform's ability to manage subscribers and create targeted campaigns is highly valued, making it a preferred choice for creators. However, some users note that the pricing can be steep as their subscriber lists grow.

Pros & Cons

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Shelly S.
SS
Shelly S.
Marketing Automation and Low Code System Developer
Mid-Market (51-1000 emp.)
"A powerful and easy-to-use tool"
4.5/5
What do you like best about Kit?

I can do a lot with this single tool because its capabilities are excellent. We can create landing pages and also do email marketing with this software, which is quite beneficial in reaching out to our clients and audience. Their free version is likewise excellent; they have included useful features. Review collected by and hosted on G2.com.

What do you dislike about Kit?

As a beginner, I am using their free version and really liked its features but when it comes to email, you have to do the emails manually they do not provide automation in the free version. Review collected by and hosted on G2.com.

Jill M.
JM
Jill M.
CEO, Life Coach
Small-Business (50 or fewer emp.)
"My favorite Email Marketing service!"
5/5
What do you like best about Kit?

Convertkit is so easy to use. Their support is wonderful and helps me fix any issues quickly and simply. I get great deliverability. It is easy to set up complicated funnels too and their tutorials are simple to apply. Review collected by and hosted on G2.com.

What do you dislike about Kit?

The website can be glitchy at times. So sometimes just my weekly email takes me a while to write because the website isn't allowing me to scroll down or click a button or something. Review collected by and hosted on G2.com.

Jennifer Y.
JY
Jennifer Y.
Business Owner
Small-Business (50 or fewer emp.)
"Powerful email marketing tool and easy to use."
5/5
What do you like best about Kit?

Automations and sequences are easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Kit?

It's a bit pricey, but it really is a good investment to build your list. Review collected by and hosted on G2.com.

Rev. Carla S.
RS
Rev. Carla S.
Owner
Small-Business (50 or fewer emp.)
"Make Money with Quick, Beautifully Designed Emails with Convertkit"
4.5/5
What do you like best about Kit?

Convertkit is quick and easy for non-tech entrepreneurs, it takes away the overwhelm of trying to learn about email as well as design and the Tech involved Review collected by and hosted on G2.com.

What do you dislike about Kit?

A longer trial period is what I would recommend, or possibly a bit more features during the trial or free period so that customers can get a true feel of the versatility of the software Review collected by and hosted on G2.com.

DEBORAH DAMILOLA O.
DO
DEBORAH DAMILOLA O.
M
Small-Business (50 or fewer emp.)
"Best landing page builder"
5/5
What do you like best about Kit?

Email management and landing page builder Review collected by and hosted on G2.com.

What do you dislike about Kit?

Nothing so far as all benefits are good. Review collected by and hosted on G2.com.

Ajay R.
AR
Ajay R.
Content Manager
Small-Business (50 or fewer emp.)
"Best Email Marketing Tool that we are using."
4/5
What do you like best about Kit?

ConvertKit one of the best and popular email marketing platform. I mostly love their campaign customisation features, including integration with WordPress, Paypal and other platforms.

I have been used MailChimp but, ConvertKit way more feature rich and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kit?

ConvertKit is great but, if you are beginner and picking the free plan then you will not get the automation features. So you have to do or send email manually. Other than it is great according to pricing. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Excellent Deliverability makes it worth it"
4.5/5
What do you like best about Kit?

I just started using Convertkit and open rates and click rates are highest i have ever seen across any ESP - i have only been using the product a few months and it usually takes time to build up email sender reputation so this makes it even more amazing Review collected by and hosted on G2.com.

What do you dislike about Kit?

The product is limited and hard to use - you need to hire an expert coder to help figure stuff which is basic in most ESPs also support is sometimes slow and unavailable which makes someone who can help (and is usually expensive) even more important Review collected by and hosted on G2.com.

Georgia F.
GF
Georgia F.
UI/UX Web Designer
Small-Business (50 or fewer emp.)
"Mostly Intuitive and next level logic"
5/5
What do you like best about Kit?

Convertkit can do so much more than Mailchimp and other email services. The way sequences work is the way my brain maps out email campaigns. Once you get the hang of it you'll stay with them forever. Review collected by and hosted on G2.com.

What do you dislike about Kit?

A little difficult when getting into more granular tasks, such as restarting a sequence or applying rules. They also keep changing the menu structure and it's no longer intuitive. Review collected by and hosted on G2.com.

Elanchezhiyan R.
ER
Elanchezhiyan R.
Founder and CEO
Small-Business (50 or fewer emp.)
"Superfast Email Marketing Tool"
4/5
What do you like best about Kit?

The UI is simple, and there is absolutely no noise. It has very minimal and necessary features that solve the problem. It has an excellent delivery rate and goes past most email filters. Review collected by and hosted on G2.com.

What do you dislike about Kit?

Sometimes there is a delay in the delivery time of the email campaigns. Some campaigns don't work as scheduled, and they fail to activate. Landing pages can be better with more features. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Put your e-newsletter on auto-pilot"
3.5/5
What do you like best about Kit?

I can automate my newsletter, which allows me to "set it and forget it". I can also create landing pages, forms, and process payments all in one place. Review collected by and hosted on G2.com.

What do you dislike about Kit?

Customer service is not ideal. You can only contact customer service through a chat window (vs. phone) and in my experience, there is always a delay in response, each step of the way as you exchange comments/questions back and forth. I also had an experience where a customer service rep directed me to do something, which created an irreversible issue for my newsletter automation. I'm sure she had good intentions, but didn't have the necessary knowledge to guide me appropriately. Review collected by and hosted on G2.com.