ConvertAPI Reviews (45)

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ConvertAPI Reviews (45)

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4.5
45 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable performance, highlighting its straightforward integration and extensive format support. Many appreciate the responsive customer support, which enhances their overall experience. However, a common limitation noted is the higher pricing, which some users feel could be more affordable for smaller businesses.

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Jake B.
JB
Jake B.
Director of IT and Salesforce Dev
Small-Business (50 or fewer emp.)
"Simple service that does exactly what is promised every time"
5/5
What do you like best about ConvertAPI?

Great documentation on their website makes it easy to get started. The support team has also been super responsive. They have a large number of plan options at decent prices. The service itself works exactly as promised and responds fast. Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

There is not much I dislike. It would be nice if I could set up custom endpoints on the Convert site that performed multiple conversions with only a single call to the service. I wrote so code that sends a PDF to the Convert API for watermarking and then sends it to ConvertAPI again for converting to jpeg. A custom conversion endpoint that did all of that in a single step would be cool. but it's a "must-have" Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Convert Api just works"
4.5/5
What do you like best about ConvertAPI?

We’ve been using Convert Api for several years, always works without downtime.

We find the demo page very useful as it lets us test the api, get the necessary code to implement the integration, and debug conflictive files or make a single conversion.

Also, to merge pdfs is a good tool, we are using to merge various pdfs with different versions and even some signed pdfs. Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

To say something negative is the price; it could be cheaper Review collected by and hosted on G2.com.

Filip H.
FH
Filip H.
Majitel
Small-Business (50 or fewer emp.)
"Best conversion API on market: Versatile, very fast and reliable app with top support!"
5/5
What do you like best about ConvertAPI?

ConvertAPI is very fast, compared to CloudConvert (for example). It helps us to save time and money in our automations. It works with Integromat (Make) which we use a lot. They have very quick and kind support. I can only recommend this! Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

There is nothing I have struggled with during my year+ experience with ConvertAPI. In other solutions there was always something that caused troubles, but ConvertAPI is seamless! Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"ConvertAPI Great service to include in your product"
5/5
What do you like best about ConvertAPI?

ConvertAPI was super easy to implement allowing my developers to focus on other things core to our product Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

Although the cost of ConvertAPI is attractive, it could always be cheaper. We also burned a lot of conversions time on development and testing so it would be nice to have a free trial/developer license to get started. Review collected by and hosted on G2.com.

Jeremy H.
JH
Jeremy H.
CEO & Founder
Small-Business (50 or fewer emp.)
"Bad Customer Support"
0/5
What do you like best about ConvertAPI?

Their API converted our PDFs to Powerpoint very accurately except for the fonts, and it was pretty easy to integrate with. Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

Customer support did not respond to multiple reach-outs between May 27 and June 11, and they now appear to have stopped replying to me completely.

The only issue we had with their service was that the fonts embedded in our PDFs were not being used in the converted Powerpoint. I was told that normally you have to pay 300 EUR a month (a much higher plan than we otherwise need) to upload fonts, but that in my case they would add our two fonts on their "next system update" This was on May 27th. I continued to follow-up for the next two weeks asking for updates and got no responses. Finally on June 11, I was just told it would be installed on their "next system update" but that they couldn't give me any ETA. I pressed them on this because we are a software company trying to launch a feature, and needed some idea of the time frame. And so far I've gotten zero responses back from their support team.

Now we are probably going to have to switch to a different service. I would have rather they just told me "no" originally, as we've now wasted time integrating with their service and will have to rip it out and start over. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Small-Business (50 or fewer emp.)
"ConvertAPI was great addition to my application where we convert multiple big pdfs on daily basis."
5/5
What do you like best about ConvertAPI?

Their support team is just a blast - they respond quickly and have always solve my problems. Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

Nothing really. As I said - they try to answer all of your questions quickly. Review collected by and hosted on G2.com.

Fons D.
FD
Fons D.
Director
Small-Business (50 or fewer emp.)
"Huge time savings thanks to ConvertAPI"
4.5/5
What do you like best about ConvertAPI?

Implementing the API in our software was straightforward. Setting up the JSON request, calling the API, download the result. That was all to use ConvertAPI to convert files from PDF to JPG. Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

Nothing really. Converting from CSV to Excel could be improved by adding extra parameter to allow decimal comma in numeric fields. Review collected by and hosted on G2.com.

Arafat R.
AR
Arafat R.
Junior Software Engineer
Small-Business (50 or fewer emp.)
"One of the best API Converting site"
4/5
What do you like best about ConvertAPI?

This site can convert the API of any type of file for any type of framework that makes our work easier than before. so it is the best site for convert API I ever used. Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

It is paid after a certain period of use, I do not like that. because we can make it free forever or we can make it paid after a certain period of time. I do not like this part of it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"ConvertAPI, a professional solution for PDF exports"
5/5
What do you like best about ConvertAPI?

The ConvertAPI service is a company that specializes in helping businesses convert data into various formats, including PDFs which we use. They have access to the latest technology and are experts in the field of data conversion.

One of the main benefits of an API service provider is that they are experts in their field because they have special training for a specific type of task. The ConvertAPI PDF export API is an example of this - they can convert almost any type of file from one format to another. We use the pre-paid plan, which allows you to use credits for using the service at any rate you need and not have to worry about fluctuations in usage. E.g., we are not charged a monthly premium when the service is not used.

The resulting PDF files are accurate to the source, and the API allows an easy connection and retrieval of the file. Support is very often quick to respond in the rare case of an issue. Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

On rare occasions we had problems with getting a response from the service but support was quick to respond and followed up. It would be good to have more options in the statistics and reporting part of the control panel. Given the amount of data collected, there are many opportunities for reports to be generated and analyzed. Review collected by and hosted on G2.com.

Emmanuel L.
EL
Emmanuel L.
Directeur Expérience Client
Mid-Market (51-1000 emp.)
"We literally couldn't have done it without ConvertAPI"
4.5/5
What do you like best about ConvertAPI?

In 3 words: It just works and keeps on working ;)

We use it in a Zapier complex automation loop to convert Google Docs and an invoice to PDF among other things.

Finding a solution that requires little to no setup, works time after time and is reasonably priced is pretty tough - and I should know, I tested more than 5 solutions before finding ConvertAPI.

The one time that I had questions, support was responsive and gave me a correct answer so for the time being, I'm happy in that area as well... Review collected by and hosted on G2.com.

What do you dislike about ConvertAPI?

Nothing so far per say.

The only area of improvement that I could even nitpick around and this is being overly critical is the fact that conversion times vary somewhat at times and it would be easier to predict budget if they were truly the same each time for the same types and sized documents. Review collected by and hosted on G2.com.