Content Guru storm Testimonials
Fergus Y.
Technical Services officer - Telecommunications
New content guru
"The overall user group was well set up and very informative with the helpfull staff"

AO
Verified User in Oil & Energy
Verified User in Oil & Energy
Products that allow for innovation and meet customer demand and expectation
"Good out of hours support and offer a good range of products that keep up with modern tech (e.g AI software). Allowing us to be the first to deliver some of the services we have over the years, staying ahead of the other DNOs."

AE
Verified User in Electrical/Electronic Manufacturing
Verified User in Electrical/Electronic Manufacturing
Content Guru The Cloud based Innovation Company
"Content Guru provides a great solution for cloud-based telephony, they lead the way in IVR and multi-media systems, giving SMS, Voice, Email, Social media, and CRM light solutions that are always innovating their patform
The Support and service are of a very high level, they are constantly adding new capabilities and functions, proactively offering new solutions and highlighting areas of..."
Ben H.
CCaaS Delivery Manager - Outsourcing/Offshoring
Content Guru STORM Product Review
"The product offers comprehensive capabilities across all core communication channels, with seamless integration through its built-in knowledge base and customer journey tools. Ease of Integration into other tools is also possible and the team are always willing to support.
The team's proactive approach to innovation—especially around AI-driven features like call summarization, sentiment..."
Luke V.
Performance Team Leader - Utilities
Great telephony solution - fit for purpose and brilliantly customizable for our business needs
"Content Guru's storm solution meets ours business needs perfectly, so intuitive and easy for day 1 implementation, if ever we encounter a need to change in functionality we always have quick response and fast implementation of fixes."
Stephanie C.
Customer Service - Utilities
Versatile and Easy to use
"The system is user friendly and easy to navigate, making it simple for the end user and management. Visibility and reporting is also really useful in terms of being able to manage performance. Reliable with minimal issues, resolved quickly when things sometimes go wrong.
The system is used daily by multiple users and there are rarely any issues. When there are, we have quick contacts and..."

PS
Param S.
Project Manager - Education Management
Amazing product and service for Higher Education
"We had an exceptional engagement from implementation of Storm all the way to go live. Support team, training, account managers have been really supportive and stepped up to our expectations in Higher Education. We have now a product which we can hugely rely upon and support to move this service from Content Guru is really positive. We used Storm for our Clearing operations, and it has been very..."

AU
Verified User in Utilities
Verified User in Utilities
Supporting our contact centre journey from good to great
"We have developed a really productive relationship with Content Guru that has allowed us to deliver custom features to Storm which represent a real differetiator in the service we offer our customers. Some of these features include integration with other platforms and this has been a particular strength of the platform."

JT
Josh T.
Head of Information Technology - Leisure, Travel & Tourism
Scalable and Flexible to Response to Rapid Business Change
"The product is easy to manage, which is key to our rapidly evolving business. The initial implementation was reasonably painless as the support team were able to prompt us with questions so we could provide the answers based on our business requirements."