ComplyAdvantage Reviews (94)

Reviews

ComplyAdvantage Reviews (94)

4.3
94 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and fast response times of ComplyAdvantage, which streamline compliance processes and enhance efficiency. The platform's ability to provide accurate risk assessments and real-time data is highly valued, although some users note that false positives can be an issue, requiring additional manual review.

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KK
katerina k.
Compliance Analyst
Mid-Market (51-1000 emp.)
"Feature-Rich P&S Screening with Easy Reporting and Search"
4/5
What do you like best about ComplyAdvantage?

It has mayny functions, we can download reports, search, set dates etc. The downsides is that it has also a lot of irrelevant content which are not actually P&S matches and and takes time to go through. Also a couple of times the PEP match was not identified in a timely manner. For heads up we use comply advantage for P&S screening and for AML alerts. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

CA to improve they can use AI to better filter articles related to a person for a P&S screening, to filter out irrelevant articles and search in the articles for age or other relevant information to resolve it with outhuman interaction required. The irrelevant matches create a lot more workload epsecially when you can find the information easily on the match or on open source. Review collected by and hosted on G2.com.

Promise O.
PO
Promise O.
Transaction Monitoring and fraud analyst
Mid-Market (51-1000 emp.)
"Transaction Monitoring and Fraud analyst"
4.5/5
What do you like best about ComplyAdvantage?

The visibility of data on the executive summary section is really helpful, I can quickly get insights at a glance and fill my MI reports quickly and accurately. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

I don't like the fact that there is no geolocation feature when reviewing transactions. I would like to be able to see the location of transactions being carried out. Review collected by and hosted on G2.com.

Charlie B.
CB
Charlie B.
Procurement Consultant
Enterprise (> 1000 emp.)
"Fast, Reliable Risk Intelligence for Sanctions and Adverse Media Screening"
4/5
What do you like best about ComplyAdvantage?

We've had a very positive experience using ComplyAdvantage for sanctions and adverse media screening. The platform provides extensive risk intelligence, and the quality of its screening data helps us to identify potential risks quickly and confidently. Response times are fast, and ongoing monitoring has significantly reduced the amount of manual work required in our onboarding and review processes. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

The main area for improvement is the initial implementation and configuration process, which could be smoother and more straightforward. I’d also welcome more flexibility in reporting and in how dashboards can be customized. Finally, having greater confidence that false positives aren’t occurring would improve my overall perception of the product. Review collected by and hosted on G2.com.

Lily K.
LK
Lily K.
Onboarding Specialist
Small-Business (50 or fewer emp.)
"Peace of Mind with Robust Screening"
5/5
What do you like best about ComplyAdvantage?

I like that ComplyAdvantage is easy to use and allows searching using additional information like date of birth and country, which saves us time by ruling out unnecessary matches. The fuzziness function works well, and the layout is user-friendly. The filter options are helpful for finding specific cases, and it's convenient that it can be referred directly to a team member in a different department. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

Sometimes the articles or links linked to the matches don't work, which can be frustrating as you have to try and find it on open sources to rule it out. Maybe it should include more sources because sometimes there may only be one article link on ComplyAdvantage, but when you Google part of a sentence, you find more articles related to that same case. Another thing is that the link to a specific case doesn't always take you to that case; it just takes you to the general page, and you have to research using the number. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thanks for your feedback, Lily. We're so glad ComplyAdvantage is helping make your onboarding process easier. We also appreciate your suggestions and would love to learn more. If you haven't already discussed them with your CSM, feel free to reach out to us at support@complyadvantage.com.

Jedrek J.
JJ
Jedrek J.
AML Analyst
Mid-Market (51-1000 emp.)
"Excellent Service and AML-platform services"
4/5
What do you like best about ComplyAdvantage?

Comply Advantage was able to come-up with an easy to use and bright interface that anyone in the industry or learning about the AML industry can easily grasp and understand. The snappiness of the menus and the straightforward results which will help you identify your matches quickly is an amazing feature to begin with.

Furthermore, the customer support that team and I have been receiving are nothing but spectacular, cause we are being updated from time-to-time with relevant updates with our queries and requests. This is in the form of email and even via video calls to communicate effectively the discussion. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

What I would love to see more in the platform is a more flexible usage of extraction of reports that are commonly used for reporting to the company stakeholders. This is to make sure that the users can do it on-the-go rather than seeking assistance to the Comply team which might take some time. Flexibility is adding more critical details and menus apart from the basic columns that you might see when opening the system. Review collected by and hosted on G2.com.

SEAN W.
SW
SEAN W.
Senior Underwriter
Small-Business (50 or fewer emp.)
"Fast, Reliable Sanctions Search—But Support Path Could Be Clearer"
4.5/5
What do you like best about ComplyAdvantage?

Quick and easy way to search for sanctioned businesses or people. It’s also very easy to look up older results again. We have been able to integrate this with our current and upcoming systems without any issues. Its quick and reliable. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

I feel like I don’t know the quickest or easiest way to get help. Although I was introduced to an account manager when I first signed up, I haven’t had any contact from them since then. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thanks for your feedback, Sean. We're glad ComplyAdvantage has been supporting your day-to-day screening work. We've shared your feedback with your Account Manager, who'll be in touch soon. In the meantime, you can also find helpful guides and resources in our Knowledge Base, or contact our support team at support@complyadvantage.com if you need anything.

Wambui N.
WN
Wambui N.
Compliance Manager
Small-Business (50 or fewer emp.)
"Comprehensive Screening and Customer Risk Rating, Backed by a Responsive Team"
5/5
What do you like best about ComplyAdvantage?

I like the fact that it covers sanctions screening and adverse media well, and that with MESH it now also includes the additional element of customer risk rating. The team is supportive and responsive. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

What I may have missed in CSOM is now included in the updated MESH system, so at the moment I’m happy with it. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thanks for your feedback, Wambui. We're so glad to hear you're enjoying Mesh and that it's supporting your team's work. Your kind words about our team mean a lot. Thanks again for sharing your experience!

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Streamlined Supplier Due Diligence with Fast, Auditable Screening"
4.5/5
What do you like best about ComplyAdvantage?

What I like most about ComplyAdvantage is how it streamlines sanctions, PEP, and adverse media screening through an intuitive, cloud-based platform. It enables a more efficient and consistent approach to supplier due diligence, helping us meet compliance requirements without adding unnecessary administrative burden.

The platform is straightforward to navigate, screening results come back quickly, and the risk-based approach helps us focus on suppliers that genuinely require closer review. I also find the ability to maintain an auditable record of screening activities especially valuable for demonstrating compliance with institutional policies and governance requirements. Overall, it supports more informed procurement decisions while improving the efficiency and transparency of our supplier onboarding process. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

While ComplyAdvantage is generally easy to use, some screening results require manual review to distinguish genuine risks from false positives. It would also be helpful to have more flexible reporting and dashboard customisation to better support procurement monitoring and internal stakeholder reporting. Aside from these minor improvements, the platform meets our supplier due diligence requirements well. Review collected by and hosted on G2.com.

BM
Brooke M.
Assistant Money Laundering Reporting Officer
Mid-Market (51-1000 emp.)
"Seamless Compliance Monitoring, Excellent Support"
5/5
What do you like best about ComplyAdvantage?

I use ComplyAdvantage for transaction monitoring and sanctions/PEP/adverse media screening, and I appreciate how it provides a more efficient and user-friendly platform for these tasks. I like how simple it makes implementation and continued tuning. The relationship managers are really hands-on and helpful in making changes to continuously improve usage and data. ComplyAdvantage fixes problems I experienced with my previous software, like outdated data collection and user experience. It was very easy to set up on our end, aside from some challenges with our API development; ComplyAdvantage made everything else very easy. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

I would like a QC process that adds another review layer within the platform. I don't like that this isn't a feature in the platform now. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thanks for your feedback, Brooke. We're so glad to hear ComplyAdvantage has made your day-to-day work easier and that you've had a great experience with our team. We also appreciate your suggestion and would love to hear more. If you haven't already discussed it with your CSM, feel free to reach out to us at support@complyadvantage.com.

Byron C.
BC
Byron C.
Manager
Enterprise (> 1000 emp.)
"Makes Due Diligence Easy with Fast Bulk Uploads and Screening"
5/5
What do you like best about ComplyAdvantage?

It makes due diligence much easier because I can upload a full list of companies (such as subsidiaries and related entities), along with a list of employees and directors, and then screen everything very quickly. Review collected by and hosted on G2.com.

What do you dislike about ComplyAdvantage?

There’s sometimes a lot of random noise in the adverse media section. I often find that items being flagged as adverse media aren’t actually adverse media at all. For example, it might just be a company missing targets in its latest press release, and I wouldn’t consider that adverse media. Review collected by and hosted on G2.com.

Response from Mariana Iwakura of ComplyAdvantage

Thanks for your feedback, Byron. We're glad ComplyAdvantage is helping make your due diligence process more efficient. We also appreciate your comments on adverse media results and would love to hear more. If you haven't already discussed this with your CSM, feel free to reach out to us at support@complyadvantage.com.