Cloudflare One (SASE) Reviews & Product Details

Ability to have their service protect us automatically but also allows for customized rules when needed Review collected by and hosted on G2.com.

Some of the long term reporting and charting could be improved Review collected by and hosted on G2.com.

Area 1 is all about pleasing the customer. When you contact them with an issue, they jump right on it and help with whatever problem you have. Review collected by and hosted on G2.com.

I don't know of any downsides with Area 1 security. Review collected by and hosted on G2.com.

Simple to implement a top-tier secondary phishing analysis of all our emails that arrive at Office 365. Review collected by and hosted on G2.com.

The dashboard is not overly complicated, yet I find myself hunting for certain functions, but that could be just my getting used to the platform. Review collected by and hosted on G2.com.

Easy implementation without changing mx records and easy management Review collected by and hosted on G2.com.

Reporting section should be reviewed and improved Review collected by and hosted on G2.com.

Active Directory Integration and Quarantine Review collected by and hosted on G2.com.

The categorization and the ability to either quarantine or block them. Review collected by and hosted on G2.com.

Initial setup was extremely easy for us as it required very little changes to mail flow. We are leveraging Area1 in BCC mode, so all we had to do was configure our SEG to forward copies of external emails to an Area1 mailbox and we were set. There are additional features/capabilities from the portal that we are still working through (i.e. SSO for user logins) or that we have yet to explore (SIEM integration), but everything else was setup within an hour, which was great.

Also, Area 1 is pretty much set and forget for us, so it doesn't add a lot of overhead from an administration standpoint. The email analysis results are also within minutes which allows us to quickly take action on any delivered phishing emails. Review collected by and hosted on G2.com.

We've spent a couple months trying to setup Single Sign On (SSO) for user logins to the platform, and have still not figured it out. It's been a little frustrating.

While the platform is fairly intuitive and self explanatory, Area1 does not have much to offer documentation-wise. I have not seen an Admin Guide, SSO setup guide, or other than would be helpful to keep or share with colleagues as a reference.

It would also be great if we could specify which type of alerts each webhook is able to receive. For example, if we're only interested in Malicious email notifications, it would be great if we could set it to such rather than using a mailbox rule to filter all the notifications for us. Review collected by and hosted on G2.com.

It just works. Implementation is so straightforward. They don't try to do too much or overburden with lots of rule sets. Best of all, bad inbound mail is drastically reduced and suspicious mail is appropriately marked up and/or defanged. Support is super responsive and helpful. They've reached out proactively when they noticed mail issues completely unrelated to their service that were impacting us. Super helpful. They are a partner, not just a vendor. Review collected by and hosted on G2.com.

Hard to think of much. The dashboards and metrics on the platform are high level and could always use more fleshing out for investigative purposes. The newer search functionality is helping in that regard. Review collected by and hosted on G2.com.

Great customer support -- fast & knowledgeable. They make a good product and are working to improve it further. They can help tune their product implementation in 1-1 technical calls Review collected by and hosted on G2.com.

Some false positives and some false negatives. This is inevitable in a phishing filter. If it were possible, I'd love to see metrics on false positives, false negatives, and a competitive benchmark. It would also be nice to have an admin portal where I could self-report false positives & false negatives Review collected by and hosted on G2.com.

Really ups the signal to noise ratio. Frees us to dig on real problems and ignore crap. Feed back from our users to Area1 systems could be smoother. Really wish that was a thing, but absolutely best part is how much more effective our team is at id'ing threats. Targeting them in mass and flagging issues before they hit a users inbox. Review collected by and hosted on G2.com.

Uh. this is embarrassing. today one "change direct deposit" scam email landed into our payroll person.. Review collected by and hosted on G2.com.

The best is simple. We are seeing less and less phish in our mailboxes. Support is really good at responding and updating their policies when new phish come out. So if a phish comes through once, they'll update policies asap and you won't see the same phish again. Review collected by and hosted on G2.com.

Hmm, trying to think. There is nothing specific I dislike. It does its job. Wish I can think of anything but what we use it for is simple and does the job. It stops phish and lowers the amount we get. Review collected by and hosted on G2.com.