Great integration with aggregators like booking.com.and expedia. Very knowledgable team that made onboarding simple and easy. Great help desk that provided clear understanding of issues and provided easy to execute solutions and instructions. Review collected by and hosted on G2.com.

Nothing to dislike. A suggestion is that it would be great if it had bulk upload functionality for distribution or content across booking portals, like CRMs in the real estate industry. Review collected by and hosted on G2.com.

We subscribe to PMS, it helps a lot to our reservation department to manage our bookings. Review collected by and hosted on G2.com.

Please improve the Registration Card or Registration paper, so we can upload our own Registration. Review collected by and hosted on G2.com.

Im very lucky to have a fantastic Gaby taking me through all the trainings, the support is amazing. The usage and functionalyty of the software is very convinuent, its smart and easy. There is nothing i could wish and wouldnt have it. Also i adore the booking engine. It's so beautiful and easy! Review collected by and hosted on G2.com.

there is nothing i could dislike till now. Review collected by and hosted on G2.com.

being able to clearly create reservations, take online bookings and send invoices in one place. easy to navigate in order to teach new staff is a key point too. Review collected by and hosted on G2.com.

some things can be ironed out. in quebec there is a lodging tax that can also be taxed so it cannot be configured correctly in the settings so I have to manually do that each time.

lack of having one dedicated person to deal with but instant chat has helped resolve issues. Review collected by and hosted on G2.com.

Integrations, customizability, google connection Review collected by and hosted on G2.com.

customer service for a novice was abhorent

AIRBNB API dies not sybc prices correctlty Review collected by and hosted on G2.com.

Ease of use, user-friendly, dependable, good reporting features / customer support is alwasy available. Review collected by and hosted on G2.com.

The font is difficult to read / would like to be able to print folio with fewer itemizations or detail. Review collected by and hosted on G2.com.

The customer service response is great, they always answer my questions and provide great resources when needed. It as easy [program to use for the most part, and we use it daily. Review collected by and hosted on G2.com.

Wish we could view the calendar by month and week. Sometimes when making long reservations it would be much easier to have a month view and to get a better picture of reservations for the month vs week. Review collected by and hosted on G2.com.

The calendar and all of its features, you can do everything from there Review collected by and hosted on G2.com.

Honestly? Nothing yet. It seems that everytime I founded myself in trouble there was a article about it in cloudbeds university Review collected by and hosted on G2.com.

Cloudbeds is a great all in one system for independent hotel owners. Review collected by and hosted on G2.com.

The cancellations not zeroing out is very frustrating to me. It adds an extra step when we look at account balances. Review collected by and hosted on G2.com.

The simplicity of the system to avoid overbooking and rate adjustments

Customer support Review collected by and hosted on G2.com.

It has very restricted payment methods, some resources are not clear, and I think we have not been able to fully understand 100% of the information it generates and how it can help us. Review collected by and hosted on G2.com.