Cirrus Insight is an essential tool for our Programs team to see recent communications with our clients. Also, the support we've received from Chris Braun and Jon Harris trying this version of Cirrus and getting set up has been fantastic - they have both been wonderful to work with! Review collected by and hosted on G2.com.

Historically, we have run into some occasional sync issues with Cirrus but Insight has been running smoothly for us! Review collected by and hosted on G2.com.

Still loving it and how my clients can sign up for times to chat. Review collected by and hosted on G2.com.

Any kinks seem to be worked out and it's going smoothly! Review collected by and hosted on G2.com.

I like the daily updates that they give me about what to expect in my day based on my calendar invite. Review collected by and hosted on G2.com.

We are currently having an issue with the "file email" button missing. We have been working with Cirrus to try and resolve why this happen. Review collected by and hosted on G2.com.

Cirrus Insights has a reputable integration with Salesforce, which foster calendar events and emails

Cirrus Insight has brilliant email trackers, which gives us the exact dates when emails were received and read

The app has an elaborate and simple interface that requires no huge paperwork Review collected by and hosted on G2.com.

Cirrus Insights largely relies on Salesforce to offer insights, which is a very big concern

Oftentimes, Cirrus Insights has synchronization issues, creating some operational errors Review collected by and hosted on G2.com.

Its ease of use and ability to provide a comprehensive prognosis while suggesting resolutions are impressive. Additionally, it is extremely user-friendly and comes with a range of appealing built-in features. Review collected by and hosted on G2.com.

The software would benefit from having a few more graphics, which could help enhance its overall visual appeal beyond its current level. Review collected by and hosted on G2.com.

Cirrus Insight has completely streamlined how I manage my sales pipeline. The seamless integration with Gmail and Salesforce is a game-changer — I can log emails, schedule meetings, track email opens, and update opportunities without ever leaving my inbox. The sidebar makes everything accessible in a click, and calendar scheduling is incredibly smooth. It truly makes CRM usage Review collected by and hosted on G2.com.

There’s honestly very little to dislike. If I had to mention one thing, it would be that the initial sync with Salesforce took a bit of time to set up. But once it's configured, everything works flawlessly. Occasionally, the sidebar takes an extra second to load, but nothing that affects daily work Review collected by and hosted on G2.com.

What I like best about Cirrus Insight is how intuitive and easy it is to use. The user interface is clean and well-organized, which made it simple for our team to get up and running quickly. The implementation process was seamless and took very little time, which was a huge plus. On top of that, the customer support has been consistently responsive, knowledgeable, and genuinely helpful whenever we’ve had questions or needed assistance. Overall, it’s a powerful tool that simplifies our workflow without adding complexity. Review collected by and hosted on G2.com.

One area where Cirrus Insight could improve is transparency around the product roadmap. I've submitted several product suggestions and pointed out flaws to the customer service team, but haven’t received any follow-up or clarity on whether those ideas are being considered. While we've managed to implement some workarounds to make the tool better fit our needs, it would have been ideal to have those capabilities built-in from day one. That said, the flexibility of the platform did make it relatively easy to adapt—it just required a bit more effort than expected. Review collected by and hosted on G2.com.

Up to date in real time and never missing any communication sync. Review collected by and hosted on G2.com.

The UI could be better. Right now it is very hard to navigate, although the integration is easier. Review collected by and hosted on G2.com.

It´s very organic, doesn´t have a complicated way to use, and you can use it any time Review collected by and hosted on G2.com.

I haven´t found any dislikes about it at the moment Review collected by and hosted on G2.com.

I like the calendar link feature. It's nice keep this link in my email signature. This cuts out the back-and-forth of scheduling, since clients can use the link to directly access my calendar Review collected by and hosted on G2.com.

I don't see the need for some of the other features. For example, if I have two computer screens, I can just as easily copy and paste emails directly into salesforce as I could logging the activity through cirrus. I also don't completely trust that Cirrus will upload the activity to the proper account/opportunity 100% of the time.

I just don't use Cirrus a ton, since some of the feature feel repetitive to what I'm already able to do. Review collected by and hosted on G2.com.