ChatGPT Reviews (2,742)

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ChatGPT Reviews (2,742)

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4.6
2,743 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ChatGPT for its ease of use and quick responses, which significantly enhance productivity across various tasks like writing, coding, and learning. The conversational style and ability to adapt to user needs make it a valuable tool for both personal and professional use. However, some users note that it can occasionally provide inaccurate information, necessitating verification for critical tasks.

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Siddesh C.
SC
Product Manager
Computer Software
Enterprise (> 1000 emp.)
"ChatGPT Helps Me Prepare Better Product Requirements and Discussions"
4/5
What do you like best about ChatGPT?

I use ChatGPT while working on product requirements and feature discussions. Before product review meetings, I usually ask it to break down technical concepts or compare different implementation approaches so I can communicate more effectively with engineering teams. It also helps me organize stakeholder feedback into actionable requirements. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

ChatGPT works well for product-related tasks, but it still needs human review when dealing with business requirements or technical discussions. It sometimes misses product-specific context and may require a few follow-up prompts to generate accurate outputs. For internal documents and feature planning, I always validate the information before sharing it with my team. Review collected by and hosted on G2.com.

Jayesh W.
JW
Software Engineer II
Computer Software
Enterprise (> 1000 emp.)
"A Thoughtful Technical Assistant That Streamlines Development Workflows"
4/5
What do you like best about ChatGPT?

I primarily use ChatGPT as a technical assistant during software development. What I like most is that it helps me think through problems rather than simply generating code. Whether I'm debugging React components, optimizing frontend performance, understanding new libraries, or comparing different implementation approaches, ChatGPT helps me quickly explore solutions and their trade-offs.

I also appreciate how it can maintain context throughout a technical discussion. Instead of searching through multiple documentation pages or forum posts, I can iterate on ideas and refine solutions in a single conversation, which makes my development workflow much smoother. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

While ChatGPT is extremely helpful for day-to-day development tasks, I don't rely on it blindly for highly technical or rapidly evolving topics. Occasionally, it can provide outdated information or suggest implementations that need to be validated against the latest documentation. In longer technical conversations, it can also become slightly verbose when I'm looking for a concise answer. I usually cross-check critical production-level code and architectural decisions before implementing them. Review collected by and hosted on G2.com.

PRIYA  H.
PH
Freelance Translator
Translation and Localization
Enterprise (> 1000 emp.)
"Flexible Prompts with Helpful Answer Lists and Suggestions"
4/5
What do you like best about ChatGPT?

I like the feature of writing any prompt and finding a list of answers along with suggestions. Versatility: It can assist with a wide range of tasks, from holding conversations to writing essays and generating creative content. Discoverability: I find that they have only scratched the surface of its capabilities, which encourages exploration and learning. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I dislike the lack of suggestions for using the tool, along with the accuracy percentage. One of the primary reasons for the aversion to ChatGPT is ethical concerns surrounding its use. Critics argue that AI language models can generate misleading or false information, which can lead to the spread of misinformation. Since ChatGPT lacks genuine understanding and operates based on patterns in data, Review collected by and hosted on G2.com.

AB
Associate Security Engineer
Capital Markets
Mid-Market (51-1000 emp.)
"From Blank Page to Structured Output in Minutes ChatGPT Delivers"
5/5
What do you like best about ChatGPT?

As an IT administrator managing endpoints security and device fleets across multiple client environments, ChatGPT has become a genuinely useful part of my daily workflow. What I like best is how naturally it understand context and follows complex, multi-part instructions without needing to be re-prompted repeatedly.

The most practical example I've used it to draft SOPs for MDM enrollment processes, write client facing incident summaries, and quickly generic PowerShell snippets for automating repetitive admin tasks. What would normally take 45 minutes of documentation writing gets in under 10. just a few follow up prompts to refine the output.

The versatility is what makes it genuinely useful rather than just impressive. in a single session I've gone from drafting a formal escalation email, to breaking down a firewall log for a non-technical stakeholder, to generating a structured troubleshooting no single traditional tool in my stack can match.

For IT team specifically, it acts as a reliable first stop before escalating to a specialist or digging through vendor documentation saving significant time on routine knowledge tasks. it's available 24/7, require no installation and the barrier to getting useful output is practically zero, which it accessible to everyone on the team regardless of technical background. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

As Someone working in IT and endpoint security, the most frustrating limitation is hallucination ChatGPT can confidently present incorrect information, wrong command syntax, or outdated configuration details in a very convincing tone. When I'm troubleshooting a security tool or validating a policy setting, acting on incorrect information without cross checking can cause real operational issues. That verification step adds time back that the tool was supported to save.

The knowledge cutoff is a significant pain point specifically for cybersecurity work. Current threat intelligence, recent CVEs, latest agent versions, updated vendor documentation ChatGPT frequently falls short on all of these without clearly flagging that its information may be outdated. In a fast-moving field where a weeks old answer can be wrong answer, that's a genuine limitation.

On the downside, over reliance is a genuine concern. It's easy to accept responses at face value without cross checking especially for users who are new to a topic. the responses can also be overly verbose at times, requiring follow-ups prompts just to get a concise answer. Additionally. data privacy is a consideration pasting sensitive company information or client's data into a public AI tool carries inherent risk that organizations need to think carefully about before adopting it broadly. Review collected by and hosted on G2.com.

Rahul K.
RK
Student
Higher Education
Small-Business (50 or fewer emp.)
"Memory and Follow-Ups Make Learning Programming Effortless"
5/5
What do you like best about ChatGPT?

I use ChatGPT to learn programming, solve coding problems, and understand difficult topics while studying. What I like most is that I don't have to explain my project from the beginning every time we continue working on it. I usually use Memory, Code Generation, and Follow-up Conversations because they help me build on previous discussions instead of restarting from scratch. The best helpful thing was that I gradually started asking deeper questions instead of repeating old ones. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes it becomes too detailed when I only need a quick explanation, and I still verify important technical information before using it in my projects. More control over response length would make the experience even better. Review collected by and hosted on G2.com.

Poorna Srinivasa Rao T.
PT
Senior Consultant
Computer & Network Security
Small-Business (50 or fewer emp.)
"Poorna's ChatGPT Review - July 2026"
4/5
What do you like best about ChatGPT?

Chatgpt is a great AI tool which has a clean UI and the performance is great, the answers are pretty customized as per the chat we do and how the machine learning understands and integrates the user thought process while answering. Also the onboarding process is pretty easy. Free of cost plan itself solves a lot many requirements of the day to day activities. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The basic issue with ChatGPT is the speed with which it works sometimes. For example if I ask it to modify or generate an image it does take a lot of time. Also the answers or topics which it provides can sometimes be false as well, which we have to be careful while following or agreeing. Apart from the free plan other all are a bit higher. Review collected by and hosted on G2.com.

Daniel R.
DR
Freelancer
Computer Software
Small-Business (50 or fewer emp.)
"Fast, Affordable Brainstorming and VSCode Integration—Code Accuracy Still Lags"
3.5/5
What do you like best about ChatGPT?

Creating images to capture ideas is super easy, fast, and very affordable on the lower subscription tier. The web version is basic but does what it needs to do and is easy to use. I also find the way Projects organizes my topics and keeps context really useful. The integration with VSCode is very efficient, and the response times are quite decent for what you get. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

In my opinion, it’s not as good as Claude at writing code. The accuracy of its responses is lower than others in the same model range.

However, it’s imaginative and great for brainstorming, because it can show you approaches you might not have thought of before. Review collected by and hosted on G2.com.

Jawahar  A.
JA
Senior Network & Systems Infrastructure Analytics Engineer
Telecommunications
Enterprise (> 1000 emp.)
"It is just a tool Truly Useful"
4.5/5
What do you like best about ChatGPT?

The model can be integrated with company software via its application programming interface (API). It mostly very user friendly for text and media creating. Either upload an image for investigation or run Python in the chat window. Which makes it a useful tool rather than that text bot. Another huge plus? It remembers the previous things you said. There is no need to repeat the whole story when asking a subsequent question. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

But, ooh, there is a real danger, though. And should they not know the answer and just make it up, at worst they'll just stare at you. The facts need to be double checked. Review collected by and hosted on G2.com.

MA
data annotator
Information Technology and Services
Small-Business (50 or fewer emp.)
"Solid for Complex Prompts, Technical Outlines, and Brainstorming"
4.5/5
What do you like best about ChatGPT?

It's really good at handling complex instructions. I give it long prompts with specific rules and it follows them. Saves me a lot of time because it remembers the context perfectly. Other AI models I've used make more mistakes, but this one is solid for technical outlines and brainstorming. Fewer logic mistakes too. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

ChatGPT has issues. It makes small logic mistakes. Acts too confident with technical stuff. I give it long prompts with rules about what not to do. It ignores those rules sometimes. That means I have to check its work all the time. Slows me down.

The UI/UX isn't great either. No side-by-side view. That would be a big help. Let users compare answers next to each other. Save a lot of time for people judging AI answers. Review collected by and hosted on G2.com.

Muhammad O.
MO
Salesforce Business Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"ChatGPT Makes Everyday Work Faster and Easier"
4.5/5
What do you like best about ChatGPT?

What I like most about ChatGPT is how easy it is to use across a wide range of tasks. Whether I need help understanding a topic, polishing my writing, brainstorming ideas, or working through technical problems, it usually gives clear, useful responses. It saves me time and makes it much easier to get started, especially when I’m working on something new. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I don’t like is that the responses can sometimes sound overly confident even when they aren’t completely accurate, so I still make a point to double-check important information. In longer conversations, it can also occasionally lose track of earlier context, which can be frustrating. I’d also like to see more consistent responses when I’m asking about highly specific or niche topics. Review collected by and hosted on G2.com.