CharityEngine Testimonials

"The team! They're so helpful and really take the time to sit down with you and explain the works of the platform. The system is also not complicated to use"

"I like how simple and to the point it is. How simple it was for the training videos. The team was amazing in getting us comfortable with the system."

"The onboarding and support provided to our team were amazing. The user interface and dashboard are flawless—exactly what we needed. The how-to guides provide clear, step-by-step instructions for everything we need. If you're on the fence about your next CRM, this is a must-have!"

"CharityEngine's implementation team is attentive, knowledgeable, and accurate in transferring data. The process from sales demo to implementation has been streamlined and I'm impressed with the speed at which tasks have been completed. The team provides excellent customer service at every step during the process!"

"CharityEngine (CE) is very user-friendly and intuitive. It gives us one place to manage events, email campaigns, and SMS communications. My favorite feature is the bulk email tool—I use it every January to send year-end receipts to all donors at once, which saves so much time and reduces calls requesting copies. The query builder and built-in reports are simple to use, and each module feels..."

"CharityEngine gives us an all-in-one platform that keeps everything—donor management, events, email, and reporting—under one roof. It eliminates the need to juggle multiple systems and makes our workflow much more efficient. The support team is outstanding. They take the time to walk us through the CRM, answer questions quickly, and even create custom solutions when needed. The training..."

"CharityEngine, in the month that I've been using it, has been such a great tool to hone in on the things I need to do my job and run an organization on lean staff. It's been the prefect fit, allowing so much customization and a consistent look across our platforms. I'm daily impressed by the quality and intuitiveness of the product, and the customer service is fabulous. Through the..."

"The software itself is easy to navigate; the implementation team is a huge help and wonderful to work with. Our organization is working to utilize all areas of the software. It is wonderful having all constituent interaction located in one place and not having to reply on another team member to give you information on a constituent."

"Switching to Charity Engine has been one of the best decisions we've made for our organization. Charity Engine's implementation team set the tone with excellence. They were knowledgeable, thorough, and incredibly supportive throughout the onboarding process. They made what could have been an overwhelming transition feel manageable and even exciting. Charity Engine has a truly unmatched level..."

"The system is highly customizable, which has enabled us to achieve a range of segmentations and support our growth. Working with the team at Charity Engine is always a pleasure; they have been excellent partners, helping us reach and surpass important milestones that are critical to our mission."

"I find the staff at CharityEngine to be incredibly helpful, thorough, insightful, and knowledgeable. I really appreciate how they are always ready to jump in and solve any issues or problems we're working on, ensuring our experience is smooth. Additionally, they are very receptive to our suggestions or innovations, which they often implement into the CharityEngine platform, enhancing its..."

"CharityEngine's Billing Engine, which is very powerful, especially as it relates to the ongoing billing of our large file of recurring donors. They have built in tools to ensure these donors remain on file as credit cards expire or become invalid. Our retention rate on recurring donors is very high as a result."

"What I like best about CharityEngine is their expertise in payment processing and sustainer management. Also, their open APIs and Reporting tools make it easy to integrate with some of the other vendor partners we work with in support of our DRTV sustainer program."

"Provides an all-in-one system that doesn't require piecing together different elements from multiple different vendors. It's a one-stop shop that has some very powerful tools. What makes that even more impressive is that their pricing structure is very reasonable. When we were in the market for a new CRM system, pricing was very important to us as a nonprofit organization. Their costs were..."