CertifID is one of the most effective tools available to reduce the risk of wire fraud and seller impersonation. It helps protect everyone involved in the transaction by verifying identities and ensuring funds are sent to the correct recipient. Review collected by and hosted on G2.com.

Clients often receive multiple CertifID emails requesting different verifications. While the security is excellent, consolidating these requests into fewer communications would reduce confusion and create a smoother experience. Review collected by and hosted on G2.com.

CertifID has given us and our customers piece of mind during wire transfers and loan payoffs. The amount of coverage they give us and the expertise of their employees is top notch. They also have a very Customer easy App that walks our clients through it every step of the way. We use ProForm for our software and they are integrated with them in the SoftPro 360 Console, which makes it very easy and fast for Payoffs. The performance of the software has been wonderful, and they are constantly trying to improve all the time. The pricing is very reasonable for the protection, customer service and quality of the overall product. We definitely recommend using CertifID for your business and we will keep using them!! Review collected by and hosted on G2.com.

We have not come across anything that we dislike about CertifID. Review collected by and hosted on G2.com.

CertifID is easy to use. Data entry is straightforward, and the results come back quickly. The peace of mind from the service, along with the insurance policy behind it, helps us feel safe and secure when sending wires. Without CertifID, I would feel like we’re exposed to wire fraud with no real safety net in place. Review collected by and hosted on G2.com.

It would be nice if CertifID integrated with Qualia, our real estate software, but I realize Qualia would not allow that. I have no complaints about the software Review collected by and hosted on G2.com.

I use CertifID to securely verify banking information for payoff wires and to confirm a person’s identity. The platform is easy to use, and helps protect against fraud which gives me peace of mind. Having this extra layer of security is invaluable in my line of work. I highly recommend CertifID to anyone who needs reliable identity and wire verification. Review collected by and hosted on G2.com.

It's not instant, but that's fine - I don't mind waiting few hours or even a day to get the information I need. Having peace of mind is worth a small wait! Review collected by and hosted on G2.com.

I use CertifID for fraud protection in my title agencies, and it provides us with confidence that we're dealing with the right people and that our clients' money is safe throughout the transaction. I appreciate the ease of use and like everything about the product. The features I value most are wire verification and payoff ordering, as they help protect our clients during major purchases. I find the thoroughness of the product and the speed of information verification to be great. I also value the smooth and seamless onboarding process, and the CertifID team is best in class. Overall, CertifID handles all wires in the transaction, which is a major reason why we switched from Qualia Shield. Review collected by and hosted on G2.com.

There have been a few issues with brokerage wires not being able to be verified and that has caused the team frustration. Review collected by and hosted on G2.com.

I have come to really like and appreciate the customer service with CertifID. When a client has an issue using the program, I can easily chat with a representative to figure out this issue--most of the time I have an answer within 5 minutes or less. Review collected by and hosted on G2.com.

My added remarks above address the issue I had previously raised--while it would still be nice to be able to see what the client sees to help troubleshoot, the outstanding customer service really helps in this area. Review collected by and hosted on G2.com.

CertifID is very easy to navigate. It is simple but provides a huge service to those of us in an industry that requires a secure platform and proper validation when handling funds for third parties. Review collected by and hosted on G2.com.

I have not found any downsides at this point. Review collected by and hosted on G2.com.

The comfort knowing that the information is secure, and that I have minimized my risk by using CertifID. Review collected by and hosted on G2.com.

Not much, other than having to take the time to enter the information in the platform. However, it is worth the time and minor aggravation to receive the level of security protection CertifID provides. Review collected by and hosted on G2.com.

I love the ease of requesting payoffs through CertifID, as they assist with follow-ups and ensure the payoff information is legitimate. I appreciate their customer service and having a dedicated person to contact with questions, making it easier as I get familiar with the representative and don't have to start over explaining issues each time. The process for ID verification is very simple for our clients, and even when they encounter issues, I can walk them through it over the phone. Compared to the previous process we used, this one is much better. Even if a glitch occurs with CertifID, they sort it out quickly when contacted. The initial setup of CertifID was easy, and I would rate my likelihood of recommending it as a 10 out of 10. Review collected by and hosted on G2.com.

It would be great to be able to send wiring instructions either to a phone or an email. You need to have both to be able to send them. And there are a lot of times where we need to rush and send those to the clients because of the due diligence period and when the contract doesn't include all of the clients information we are having to do research before we can send them wiring instructions. I think it would be great if we didn't need both their phone number and their email. If we have both I don't mind including it. Review collected by and hosted on G2.com.

I like the security in knowing that the wire instructions that we provide aren't fraudulent and we don't have to worry about money going to the wrong accounts. Review collected by and hosted on G2.com.

Nothing, everything is user friendly and we haven't had issues with it, even with our older clients who aren't so tech savvy. Review collected by and hosted on G2.com.