Ceros Reviews (116)

Reviews

Ceros Reviews (116)

4.1
116 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and flexibility of Ceros, highlighting its intuitive interface that allows for quick creation of interactive content without coding. Many appreciate the strong customer support, which enhances their experience, although some note that mobile optimization can be challenging and requires additional effort.

Pros & Cons

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Jason Z.
JZ
Jason Z.
Digital Marketing Manager @ Odyssey Group
Enterprise (> 1000 emp.)
"Ceros Makes Interactive Content Easy—with Outstanding Support"
4.5/5
What do you like best about Ceros?

Ceros has reduced our dependency on creating static content in PowerPoint by enabling us to build interactive, engaging digital experiences for users.

My company has been a Ceros customer for nearly five years. During that time, Ceros has listened to our feedback, along with input from other clients, to improve the product and the overall UX. They consistently release enhancements and updates that make the software more intuitive and make it easier to create content within an experience. The features with Flex AI will be a huge asset for us to create experiences more quickly and efficiently in the future.

The support we’ve received from our CSM and the training/support staff has been amazing. They’re proactive about showing us the latest updates before they roll out, sharing tips and tricks for creating content (whether through one-one-one training or recommended webinars), and quickly troubleshooting any issues we run into. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

The only downside to Ceros is that it can take some time to get acclimated to, especially for someone without a background in design. There is a bit of a steep learning curve when creating dynamic modules (i.e. carousels, accordions, interactive cards) and having them display correctly for mobile view. Review collected by and hosted on G2.com.

Response from Christina Cusumano of Ceros

Thank you so much for your review, Jason! Five years is a long time to stick with a platform, and hearing that our support team has been consistently proactive and hands-on the whole way through is amazing to hear! So glad to hear that Ceros has been a pillar for your team and can't wait to see what you create with Flex AI!

Lora Monica R.
LR
Lora Monica R.
Sr. Specialist Multimedia Designer
Graphic Design
Enterprise (> 1000 emp.)
"Powerful No-Code Interactive Designs, but Layer UI Needs More Flexibility"
3.5/5
What do you like best about Ceros?

Without coding, I’m able to create interactive designs that can be added to a website. It’s also easy to share my progress with clients and let them interact with it, even before it needs to be embedded into the site where it will eventually go. Their support team is also really attentive. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

A bit down with the UI of it since I can't use the scroll bar for layers so either I need to use my scroll wheel on my mouse or the down button. The UI is also not yet adjustable so sometimes if the names of the layers are long, it's hard to find in the interaction panels. It's also tedious to create states for grouped layers. In the end, you have to put states each per when group together.

Although FLEX recently answer the demand regarding the reponsive screen, I think it got a bit complicated when working through layers for that. Review collected by and hosted on G2.com.

Response from Alexa Mazzoccoli of Ceros

It's great to hear the no-code workflow and client sharing are serving you well, and that our support team has made a difference!

The friction you described with layers and states is valuable for us to know about as we keep building and refining the Flex experience.

Thank you for being part of the Ceros community and helping us improve!

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Seamless Responsive Design with Flex and Helpful Fast Support"
4.5/5
What do you like best about Ceros?

I was a fan of Ceros Studio since it allowed for easy transition from mockups to actual deployement. Now, I love Flex since it allows for the responsive element and makes designing between device types seamless. I also love how I can embed it into my current CMS. I also enjoy my interactions with the support staff since they're typically helpful quick and friendly and I like the webinars/office hours since they provide quick hands on training sessions. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

I would say maybe pricing. It's super expensive and I feel like now because of Flex is worth the price. Before it was pitched to do Studio and other items like Editor were pitched but my team only has 1-2 designers so we didn't like the increased pricing for features we'd never use. Review collected by and hosted on G2.com.

Response from Alexa Mazzoccoli of Ceros

Really glad the Studio to Flex transition has felt seamless and that the responsive capabilities are delivering for you!

On pricing, we hear you, and we appreciate the honest framing. We're always working to make sure the value matches the investment, and it's great to hear Flex is helping tip that balance.

Thanks for being part of the Ceros community and joining office hours :)

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Enterprise (> 1000 emp.)
"Easy to Learn and Quick for Building Beautiful Websites"
4.5/5
What do you like best about Ceros?

Ceros Studio is fairly easy to learn as a graphic designer, even with no web design experience. Many of its shortcut keys are similar to Adobe products and it is a fairly quick process to create beautiful websites. It also has very helpful integrations like importing Photoshop and Illustrator files and built in photo background remover and cropping tools. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

The fact that they now have two separate tools between Studio and Flex. I prefer how Studio works, but appreciate that Flex has the capability to edit multiple different displays for desktop, tablet, and mobile at once. I wish both were integrated into one tool, however, because they both have their drawbacks. Ceros Studio can also at times be a bit glitchy and it seems that many bugs on the backend go unaddressed or are only fixed if a customer points them out to the support team. Some bugs have been going on for years and still remain unaddressed. It also seems that Studio is an afterthought now that Flex has been released, even though the platform still has quite a few strengths and is still our preference within my company. From a pricing standpoint the price per license is also quite high, and I wish it was a bit more affordable for those interested in using it for smaller businesses or freelancing. Review collected by and hosted on G2.com.

Response from Alexa Mazzoccoli of Ceros

Thanks for the thoughtful review! It's great to hear Ceros is helping your team turn around dynamic websites and presentations quickly and that clients are responding well.

We hear you on wanting Studio and Flex to feel more unified, and your point about Studio's strengths is well taken. That kind of candid feedback helps us as we think about where both tools are headed.

If there are specific bugs that have been nagging you, our support team would love to get them logged and looked at. Please share directly with them!

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Intuitive Creative Tool, but Performance Need Work"
3/5
What do you like best about Ceros?

What I like best about Ceros STUDIO is how it combines creative freedom with an intuitive user experience. Create a fresh canvas and Studio allows you to build freely.

I regularly use Ceros to create interactive experiences and proposals, and being able to design.

The user interface is easy to navigate, making it simple to collaborate with colleagues and quickly onboard new team members.

Big shout out to the support team who have also been valuable, making onboarding straightforward and helping users get up to speed quickly.

Overall, Ceros delivers strong value by empowering creative teams to produce high-quality interactive content efficiently and at scale. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

Areas where Ceros could improve is performance when working on larger or more complex projects. Experiences with a high number of pages, animations, or assets can occasionally become slower to load and edit, which can impact productivity during busy project periods. This happens very often, making it difficult to use. Also tends to crash / refresh itself.

Collaboration features could also be expanded, particularly when multiple team members are working on the same project simultaneously. Version control and content management capabilities could be more robust for larger teams managing numerous experiences. Having a history option would be great, as I mentioned a lot of crashing happens and lost work.

More native integrations and AI-powered features for content creation, optimisation, or accessibility recommendations would further enhance the Ceros STUDIO platform and help streamline workflows even further.

I understand FLEX has introduced these features, however, that also takes a whole for team to onboard and train, especially if they are not from the world of design. So working to improve STUDIO will be great, updating it etc. I think a lot of attention has been on FLEX.

There are features that can easily be added onto STUDIO when working, which could make workflow much more faster and efficient. So there's areas to def improve. Review collected by and hosted on G2.com.

Response from Christina Cusumano of Ceros

Thank you so much for your detailed review! The shoutout to our support team made our day, and it's great to hear Ceros has helped your team go from concept to launch faster without relying on developers.

The performance issues you're describing are exactly why we built Flex on a completely different foundation — modern browser rendering, instant loading, no more spinning wheels.

Studio isn't going anywhere, and we'd love to help you explore Flex at a pace that works for your team. The interface was designed to be accessible for teammates who aren't designers, but your CSM is the best place to start. We have a Learning Path built for situations like yours: https://learning-library.ceros.com/page/onboarding

Feel free to reach out to marketing@ceros.com with any questions around onboarding + training — we're here to help make it as smooth as possible.

We really appreciate the level of detail. It's exactly the kind of feedback that shapes what we improve next.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Great balance of creative flexibility, intuitive design, and excellent support"
5/5
What do you like best about Ceros?

What I like best about Ceros is how accessible it is for designers who don't have a coding background. The interface feels familiar and intuitive, especially for anyone who has worked with modern design tools, which makes the learning curve relatively shallow.

Ceros empowers designers to create engaging interactive content, allowing teams to move faster and iterate more freely. Features like drag-and-drop layout building and interactive elements make it easy to bring creative ideas to life while maintaining a high level of design control.

More recently, the introduction of Ceros Flex and Ceros Flex AI has made the platform even more enjoyable to use. These tools help streamline content creation and open up new possibilities for building responsive, dynamic experiences with less manual effort. Overall, Ceros strikes a great balance between creative flexibility and ease of use, making it a valuable tool for design teams producing interactive digital content.

The Ceros Support team is excellent! They also provide a learning hub and a lot of webinars, which my team and I really appreciate. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

Because the platform is browser-based, performance can sometimes feel sluggish. I notice this most often within the Studio, where heavier, asset-rich experiences can cause lagging and slow down the design workflow. Review collected by and hosted on G2.com.

Response from Alexa Mazzoccoli of Ceros

Thank you so much! We're so happy that Flex and Flex AI are working well for your team, and we'll pass the kind words along to our support team and the folks behind Ceros Educate.

On Studio performance for heavier projects, it's something we keep improving. If you notice it persisting, our Support team is always happy to investigate :)

Verified User in Real Estate
UR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Creative Freedom but with a handful of bugs"
4/5
What do you like best about Ceros?

I like creative freedom offered by the black canvas environment. The interface is also easy to use and feels familiar to other design software which meant it was easy for me to pick up. I also like that you can source images and icons without having to go to another site, this helps save time especially when looking for icons. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

I find that I often encounter many technical bugs when working with ceros - usually when going to preview how the site will look. Sometimes it doesn't load my fonts correctly, adjusts the alignment of text. Most sites I work on have complex assets and include a lot of graphics, I find that this affects the loading time of the site. I don't like that we have to rebuild the site for mobile and that this functionality is optimized for resizing to mobile devices. Review collected by and hosted on G2.com.

Response from Alexa Mazzoccoli of Ceros

Thank you for the review! The creative freedom and familiar interface are exactly what we hope the canvas delivers, so it's good to know that's landing for you.

On the bugs you ran into, send those examples over to your CSM or our support team and we'll dig into them.

As for mobile, that friction is a big part of why we built Flex - it lets you design across desktop, tablet, and mobile on one canvas to make that workflow more efficient for you.

If you haven't worked in it yet, our Educate portal has plenty of courses to get you up to speed! https://educate.ceros.com/en

Emily C.
EC
Emily C.
Senior Editor
Small-Business (50 or fewer emp.)
"Intuitive, Collaborative Design Tool That Feels Like Google Docs"
4/5
What do you like best about Ceros?

Ceros was incredibly intuitive to use, especially for someone without a technical design background. I really liked that you can leave comments directly on the live project; it made the whole experience feel very collaborative—almost like Google Docs mixed with an extremely cool design tool. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

The biggest downside was that, although the designs were beautiful, they felt almost too gorgeous for the web—great for Kim K., but for everyone else it just meant dreaded performance lag. Our designer also complained at length about having to manually build separate layouts for desktop, mobile, and tablet viewers. In my view, any tech these days that doesn’t automatically scale content for mobile is practically asking to be disliked. Review collected by and hosted on G2.com.

Response from Christina Cusumano of Ceros

Thank you, Emily! Love to hear that Ceros has been an easy to use across your team.

On performance lag with complex designs: we hear you. The good news is that Flex is built on a completely different foundation — modern browser rendering that loads instantly, no more spinning wheels. It also handles all three screen sizes simultaneously in a single responsive build, so no more manually rebuilding layouts for desktop, mobile, and tablet

If you haven't explored Flex yet, it might be worth a look. Check out this Educate article for more info on Building Responsive Content: https://learning-library.ceros.com/creating-a-fully-responsive-landing-page

Madeline H.
MH
Madeline H.
Associate Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Ceros Elevates Our Digital Storytelling and Creative Expression"
4.5/5
What do you like best about Ceros?

I feel that Ceros opens up a lot of doors for digital design and creative expression. It’s been a great fit for our company, and it genuinely feels like an upgrade to the stories we publish. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

I’m not a designer, so I’m not deeply involved in the programming side. However, as the marketing point person for our clients, I’ve found that the template options meant to inspire our campaigns feel a bit limited. Review collected by and hosted on G2.com.

Response from Christina Cusumano of Ceros

Thanks for your review, Madeline! Hearing that Ceros is a genuine revenue driver and enabling multi-partner campaigns music to our ears.

Our template library is always growing, and if there are specific campaign formats or use cases you'd love to see, feel free to ping marketing@ceros.com.

In the meantime, Flex AI has an Inspire Mode that could be a powerful sidekick in creating new templates or reusable assets. See this article: https://educate.ceros.com/en/articles/14602614-how-do-i-use-the-different-modes-in-flex-ai

Thank you for your feedback!

Verified User in Law Practice
AL
Verified User in Law Practice
Enterprise (> 1000 emp.)
"Intuitive UI, Fast Performance, and Excellent Support"
4/5
What do you like best about Ceros?

What I like most about Ceros is its intuitive, design-led UI, which makes it easy to create interactive content quickly without relying on developers. The newer Ceros Flex is a strong step forward from Studio, with faster HTML5-based performance, and Flex AI helps streamline tasks and reduce manual effort. On top of that, support has been excellent—our account manager is always responsive and happy to jump on a call when needed. Review collected by and hosted on G2.com.

What do you dislike about Ceros?

Analytics could be stronger, particularly when it comes to deeper engagement insights, but it integrates well with third-party tools like heat mapping platforms, which helps identify where content is driving the most interaction. Review collected by and hosted on G2.com.

Response from Alexa Mazzoccoli of Ceros

Happy to hear Flex has been hitting the mark - and great that your account manager has been there for you when it counts :)

On analytics: deeper engagement insights are something we know matter, and it's an area we're focused on improving. In the meantime, the heat mapping integration workaround you've found is a solid path.

Feedback like yours helps us prioritize where to take it next, so thanks again for sharing this!