Celonis is a very balanced solution. It allows the company to visualize data as never before, taking insights and leveraging them to automate and change processes. Review collected by and hosted on G2.com.

The biggest problems of celonis are the following. The first one has to do with the support, sometimes we have bugs or problems with celonis that we cannot solve and celonis support takes a lot of time to really help and solve the problems, additionally o give them information about the problem and they keep asking for the same information over and over again. The second problem is how slow celonis gets, we have already open tickets about it but they cannot give as an explanation or a solution. Review collected by and hosted on G2.com.

its execution management it positions itself a a alternative for the likes of Execution Management System, This helps businesses see the wrongs in the system . But it gives step by step solutions to the said problems Review collected by and hosted on G2.com.

The process of integrating it to pre-existing programs with in the business and complexity it gives to first time users of the system. Review collected by and hosted on G2.com.

I find the user-friendly environment and ease of use of Celonis extremely valuable, making it accessible even for non-technical users. The analysis feature is particularly useful, as is the case-centric backend setup. It effectively solves problems across multiple process areas, and the scope of development is impressive compared to other platforms. Review collected by and hosted on G2.com.

I dislike the presence of useless functionalities like the OCPM, which has recently been implemented but is very buggy and lacks specific required features. Additionally, the new views implemented on the front end are not useful at all, and the previous analysis options were more beneficial. Therefore, I would prefer to remove both the views and OCPM features. Review collected by and hosted on G2.com.

The great opening, the wonderful experience and the celopass Review collected by and hosted on G2.com.

The breakfast could be more/better :/ but it was fine Review collected by and hosted on G2.com.

Its a great Process Mining Tool which provides visual flow to Management for any deviation in process Review collected by and hosted on G2.com.

Its not user friendly compared to competition and doesn't have plug and play feature in ERP Review collected by and hosted on G2.com.

It helps uncover inefficiencies, bottlenecks, and compliance issues through real-time analytic. Also celonis is offers exceptional visibility into business processes by mapping them based on actual data from enterprise systems like SAP, Salesforce, etc. Review collected by and hosted on G2.com.

While powerful, Celonis can be complex for new users without a background in data analysis or process mining. Review collected by and hosted on G2.com.

I really appreciate how proactive the support team is. They don't just sit back and wait for us to contact them, instead they come to us with suggestions and best practices that have genuinely helped us optimize how we use the platform. Review collected by and hosted on G2.com.

No downsides or dislikes at all with the celonis. Review collected by and hosted on G2.com.

Celonis really helped with our business modelling specially with the Onboarding process. It also helped us a lot with our organizational structure development. Review collected by and hosted on G2.com.

Customer support might be difficult to reach sometimes as they handle lots of customers at the same time. Review collected by and hosted on G2.com.

Celonis now performs automated scans to check the Knowledge Models for and flags missing descriptions and duplicates Review collected by and hosted on G2.com.

RPA integration with other vendors such as Automation Anywhere, Blueprism etc. could have been better Review collected by and hosted on G2.com.

Its quite helpful when it comes to this product Review collected by and hosted on G2.com.

Nothing as such since it has been working great for me Review collected by and hosted on G2.com.