CedCommerce Reviews (261)

Reviews

CedCommerce Reviews (261)

4.7
261 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the responsive support and seamless integrations offered by CedCommerce, highlighting how the team quickly resolves issues and simplifies the setup process. Many appreciate the ease of use and the time saved through automated syncing of products and orders across platforms. However, some users note that the initial setup can be complex, which may require additional guidance.

Pros & Cons

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Mara G.
MG
Mara G.
Marketing manager
Small-Business (50 or fewer emp.)
"Tik Tok By CedCommerce"
5/5
What do you like best about CedCommerce?

TikTok By Cedcommerce

Honestly, integrating TikTok with WooCommerce used to feel impossible, but this tool made the whole process super smooth. I loved how quickly I could connect my WooCommerce store and start syncing products right to TikTok Shop. The interface is simple, and their setup guides are actually easy to follow (which isn’t always the case with plugins). Now, when I post on TikTok, my followers can shop straight from my videos—no extra steps. It’s helping me reach a totally new audience! Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Nothing! It's a fantastic way to integrate Woocommerce and Tik Tok. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy-to-Use Integrations, Simplify Marketplace Selling"
5/5
What do you like best about CedCommerce?

The softwares that CedCommerce is having is very easy to use and able to help integrating the shopify, bigcommerce easily with marketplace. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

The userface is easy but the syncing sometimes get stucked and delayed due to which the process get hampered. Review collected by and hosted on G2.com.

Vincent B.
VB
Vincent B.
"Exceptional Customer Service, Smooth Plug-in"
5/5
What do you like best about CedCommerce?

I greatly appreciate the customer service of CedCommerce, particularly the valuable help from Kartikey Mishra, who answered all my questions quickly and efficiently. This excellent support makes me very satisfied with the overall service. Moreover, I like the smoothness of the CedCommerce plugin, which is easy to understand and allows me to manage my TikTok Shop seamlessly. The initial installation of CedCommerce was also simple, which made it easy to get started with the product right away. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

A little more explanation in the steps to follow Review collected by and hosted on G2.com.

Kate W.
KW
Kate W.
IT
Small-Business (50 or fewer emp.)
"Great Customer Support and reliable extension"
5/5
What do you like best about CedCommerce?

The team at CED are always very quick to respond to any questions and provide any information or fixes extremely quickly. Our use case was a bit complicated and out of the norm for them, but they were great about working with us to find a solution to all of our issues. We are looking into setting up another Tik Tok integration for another brand and will absolutely be using the CEDCommerce software for this setup as well. Mohammed Nadeem Khan especially has provided great support and prompt replies any time we have needed information or assistance from them. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

There was a bit of a process to complete the setup for our specific instance, but once setup everything has been working flawlessly since then. Review collected by and hosted on G2.com.

Bob R.
BR
Bob R.
"Seamless Integrations, Outstanding Support"
5/5
What do you like best about CedCommerce?

I really appreciate how CedCommerce offered solutions for the problems I was facing. Their team is excellent to work with, and they have provided me with seamless marketplace integrations. I no longer have to manually process orders, tracking, and inventory of 700 SKUs. The initial setup was simple, and everything works great. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

N/A Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Thank you Mishra: you're great! Good Communication A+++++"
5/5
What do you like best about CedCommerce?

interface my e-shop woo commerce with tik tok Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

there is no easy resolution to the subscription. Review collected by and hosted on G2.com.

Christian M.
CM
Christian M.
"Efficient Synchronization, Limited Real-Time"
4/5
What do you like best about CedCommerce?

I like the relatively easy usability of CedCommerce and the relatively reliable connection. The synchronization of prices and stock levels works almost in real-time, and the import of orders from eBay to WooCommerce runs smoothly. The support resolves all other issues quickly and well. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

When booking the plugin, real-time integration was promised. I knew this from my previous software. What was delivered was integration with timely synchronization, but not real-time. The initial setup was quite complicated. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"We use CED plugins on our Woocommerce platform for ebay and etsy - great tools."
5/5
What do you like best about CedCommerce?

This is a really useful set of services - we use it to sync orders and products across multiple platforms - we like how easy it is to use.. and when we have had the odd setup challenge - the team at CED jumped into action and guided me / sorted it.. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Keep in mind time zone differences - sometimes you may need to wait a few hours for a response - but hey everyone needs sleep. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"TikTok By CED"
2.5/5
What do you like best about CedCommerce?

Seamless integration: setting it up was a breeze. It connects smoothly with WooCommerce, so I didn’t have to jump through hoops or deal with complicated settings. Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

The customer service representative made me write this review while we were in communication. He asked to see my screen to check that I was actually posting a positive review, and he even wrote the review himself. At one point, I wanted to give 4 stars but he asked me to give 5.

I am no longer satisfied at all with CedCommerce’s services because I was charged after the 3-day trial even though I did not intend to subscribe, and I also find their method of forcing me to write a positive comment quite questionable.

I feel sorry for this person — it didn’t really bother me as long as I wasn’t paying. But I was charged €89 overnight. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"AVOID CEDCOMMERCE AT ALL COSTS – Save Yourself the Headache"
0/5
What do you like best about CedCommerce?

Absolutely nothing. A business will setup itself using Cedcommerce extensions Review collected by and hosted on G2.com.

What do you dislike about CedCommerce?

Our experience with CedCommerce has been nothing short of a disaster. We purchased several of their B2B extensions, only to discover that they are missing critical business logic and completely fail to address real-world business requirements. They sell you extensions that require other extensions to be bought but these extensions do not properly work with one another. The extensions are slow and include repetitive prompts that causes speed issues on a Magento platform. The code appears to be written by low-paid, inexperienced developers with no understanding of Magento best practices or even basic quality standards. As a result, we encountered issue after issue—many of which were directly due to poor, non-standard coding that broke our Magento store and forced us into costly troubleshooting.

What’s worse, the extensions are clearly designed with one goal in mind: to get you dependent on CedCommerce for constant fixes and “customizations,” which, unsurprisingly, they charge extra for—even when the issues are clearly defects in their original products.

Customer support is practically nonexistent. Our support tickets went unanswered, and whenever we did manage to get a response, it was superficial and never actually solved the problems. Reaching out to management was equally useless—they were always “unavailable” and never addressed our complaints, despite repeated attempts to contact them.

If you value your business, your time, and your sanity, do NOT buy anything from CedCommerce. Their extensions are unreliable, their code is subpar, and their support is abysmal. We are still dealing with the fallout from trusting this company. Save yourself the trouble and look elsewhere for reputable Magento solutions. Review collected by and hosted on G2.com.