Call Loop Reviews (21)

Reviews

Call Loop Reviews (21)

4.2
21 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support of the software, highlighting its effectiveness in managing SMS campaigns and outreach. Many appreciate the ability to send personalized messages and voicemails, which enhances engagement with leads. However, some users note that integration issues with HubSpot can be a limitation.

Pros & Cons

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Tina M.
TM
Tina M.
Supervisor
Small-Business (50 or fewer emp.)
"Great all in one"
5/5
What do you like best about Call Loop?

The most helpful thing is it Create and sends personalized SMS text messages directly to your subscribers! Fast and easy! Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

There is nothing that I do not like so far with this program! Review collected by and hosted on G2.com.

Nasir K.
NK
Nasir K.
Sr. Executive Design
Small-Business (50 or fewer emp.)
"Good option for Bulk and broadcasting"
3.5/5
What do you like best about Call Loop?

Can send personalized information/voicemail/emergency message and messages in bulk with people. It can be integrated with most of broadcasting platform. We can use it for our campaign.its also easy to use Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

For me it's so expensive. Its getting a bit costly. Also some Integration issue like management of list, importing data(sometimes) Review collected by and hosted on G2.com.

KD
Kosta D.
Marketing Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great versatility and efficiency"
5/5
What do you like best about Call Loop?

Call Loop helpful, in guiding me through the onboarding process. Always goes above and beyond to assist me with their seamless integration with HubSpot allows me to effortlessly manage all my marketing needs. Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

Call Loop provides features such as ringless voicemail, texting it inconvenient to ensure compliance with carriers. the platform lacks uniqueness in phone numbers. Some users might find it problematic Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"It helped me in increasing my productivity"
4/5
What do you like best about Call Loop?

Thanks to Call Loop for helping me in sending bulk sms and easy to use service. Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

HubSpot integration could be improved.It is not consistent with the HubSpot which is sometime time consuming. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Up and Down"
3.5/5
What do you like best about Call Loop?

Ringless voice mail is most helpful about Call Loop Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

issues are the least helpful about Call Loop Review collected by and hosted on G2.com.

James C.
JC
James C.
Director of Advertising Operations
Small-Business (50 or fewer emp.)
"solid service for SMS marketing messages"
4/5
What do you like best about Call Loop?

it's one of the easiest ways to set up SMS messaging sequences and get in touch with users. definitely a powerful tool for one-on-one communication. if you have email and other modes of communication set up, collecting cell #s should be part of the strategy as well since email can be a bit unreliable. Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

the shortcode programs are highly regulated and that's definitely a good thing. but as a result, you need to have great customer service to make sure you're not making mistakes if you're starting from scratch. sometimes with a larger company like callloop that can be a bit of luck of the draw in terms of onboarding and getting the support you need. Review collected by and hosted on G2.com.

Wil S.
WS
Wil S.
Digital Marketing Administrator
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Texting Campaign Go to"
3.5/5
What do you like best about Call Loop?

Call Loop makes it seamless to use with our client radio campaigns. A user just needs to text a keyword to a provided number and it easily starts the follow-up text sequence. But be warned, its capabilities are limited so look into what information you can gather before going forward with this. Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

Call Loop has a TERRIBLE integration with HubSpot. We use HubSpot for all of our marketing needs and we have found Call Loop to be inconsistent when it comes to new contacts being created from Call Loop into HubSpot. We had a 2 step follow up to geth the users' name and number but after 2 days or so, it stopped working and we had to manually import the contacts daily for this 2-week campaign. Review collected by and hosted on G2.com.

AE
Alexis E.
Account Manager
Small-Business (50 or fewer emp.)
"I haven't found a better alternative but this does the job "
3/5
What do you like best about Call Loop?

Broadcast calls, broadcast texts, AND ringless voicemail drops! Mostly we use the ringless voicemail and love the ability to upload our audio files and create custom groupings Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

Lack of true integration. With using HubSpot, there is not a true integration to properly trigger an action. We have to use a combo of workflows and zaps to actually create a trigger. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Great concept but needs some work"
2.5/5
What do you like best about Call Loop?

It enables my organization to send text blasts to all of our subscribers who request them. Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

Scheduling texts for a specific time is possible in theory, but it seems to never work when I have tried it. To be safe, we always have to monitor the alerts to make sure they have sent. There can often be a significant delay between sending texts and receiving them. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Great SMS Platform"
4/5
What do you like best about Call Loop?

It's very easy to use. I like that the platform has a feature that shortens links for me so I can use as many characters as possible in my messages. I also like that I can manage many different lists from one account, and can send bulk messages to each list. Review collected by and hosted on G2.com.

What do you dislike about Call Loop?

I dislike that the auto-reload feature for credits only works for broadcasts and not follow ups. Also, I am unable to split the lists in a manner to do testing for copy and any links associated with broadcasts. Review collected by and hosted on G2.com.