Cahoot Reviews (50)

Reviews

Cahoot Reviews (50)

4.9
50 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly platform and responsive customer support provided by Cahoot, which significantly streamlines the fulfillment process. Many appreciate how the software automates tasks, saving time and reducing errors, although some mention a learning curve during initial setup. Overall, the product is valued for enhancing operational efficiency and supporting business growth.

Pros & Cons

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KA
Khaoula A.
Director
Small-Business (50 or fewer emp.)
"Fast, Accurate Fulfillment with Cahoot’s Reliable Warehouse Team"
5/5
What do you like best about Cahoot?

We've been using Cahoot as our U.S. fulfillment partner, and our experience with their warehouse operations has been very positive. Their team consistently picked, packed, and shipped our orders accurately and quickly, helping us provide a great experience for our customers. We appreciated how efficiently orders were processed and how reliable the fulfillment operation was throughout our partnership. If you're looking for a 3PL with dependable warehouse execution and fast order fulfillment, Cahoot is definitely worth considering. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

Weekly payment is through ACH and not credit card. Review collected by and hosted on G2.com.

Paul S.
PS
Paul S.
Operations Manager
Small-Business (50 or fewer emp.)
"Intuitive Platform with Room for Improvement"
5/5
What do you like best about Cahoot?

I really like that the Cahoot platform is very intuitive and easy to use, which makes uploading products and shipping out one-time work orders outside of the normal 3PL platform simple. This feature saves me a lot of time in production, allowing me to rapidly check off orders and balance inventory. The setup process was also super simple, and Robert was fantastic in helping us set up our UPCs and shipping products. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

Some of the processing time for specific work orders could be improved. I feel that amplifying this slightly would help orders be sent out or one-offs be produced more rapidly for shipping needs. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Responsive Ops Team and Smooth Fulfillment Coordination"
4.5/5
What do you like best about Cahoot?

What I appreciated most about Cahoot was the responsiveness and communication from the operations team throughout the fulfillment process. Whenever operational or logistics-related questions came up, the team stayed engaged and worked with us to help coordinate practical solutions. We also appreciated the support during inventory consolidation and outbound shipment coordination toward the end of our project. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

Like many fulfillment platforms, some workflows can require ongoing coordination depending on the complexity of the business and operational setup. Certain processes may involve communication across multiple teams to keep everything aligned and moving smoothly. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great Support and Smooth EDI Onboarding"
5/5
What do you like best about Cahoot?

I like Cahoot’s support team the most. They were very helpful during onboarding and especially with our Orderful and Chewy Vendor Direct integration. Responses are quick and clear, and they walk you through issues step by step. That made the setup much easier than we expected. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

There is a bit of a learning curve at first because there are many settings and options. Some steps are not obvious right away. But the chat support is very helpful and I can usually get answers quickly. Because of that, it has not been a major problem. Review collected by and hosted on G2.com.

Kinnari P.
KP
Kinnari P.
Managing Partner
Small-Business (50 or fewer emp.)
"Effortless, Fast, and Stress-Free with Cahoot"
5/5
What do you like best about Cahoot?

What I like best about CahootAI is its ease of use and quick implementation. It’s designed in a way that makes it easy to integrate into daily workflows, and it offers a wide range of useful features without adding complexity. The platform is dependable for frequent use, and the support experience has been solid as well. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

So far, I haven’t found anything I dislike. That said, I’m always interested to see how the platform continues to evolve over time. Review collected by and hosted on G2.com.

Trent T.
TT
Trent T.
President
Small-Business (50 or fewer emp.)
"Streamlined Processes and Impressive Cost Savings"
5/5
What do you like best about Cahoot?

Streamlined processes and cost savings across all carriers Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

A bit of a learning curve and setup time vs other software and a few snags post launch. Minor in grand scheme Review collected by and hosted on G2.com.

Tony F.
TF
Tony F.
Small-Business (50 or fewer emp.)
"Genuine Support with Industry Expertise"
5/5
What do you like best about Cahoot?

I appreciate that Cahoot took the time to hear my needs and provided honest advice and support to help me start using their services. I like that they are very knowledgeable and genuine, and they truly care about my business success. I find their experience and knowledge in the industry to be particularly valuable. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

They do not work with small businesses or startups, particularly in the beverage industry. Review collected by and hosted on G2.com.

Barry D.
BD
Barry D.
"User-Friendly 3PL Solution with Exceptional Support"
5/5
What do you like best about Cahoot?

I have really enjoyed my experience with Cahoot. Setting up Cahoot was a little confusing in the beginning, but their support was there all the time, walking me through the process, ensuring I was up and running in no time. Cahoot allows their software to be adjusted for our particular needs, which is crucial for solving our problem of manual and automatic fulfillment. I find ordering to be simple and fulfillment to be quick, demonstrating the efficiency of their software. I also appreciate the ease of use and support they provide, further solidifying my decision to continue using them. I would confidently rate them a ten for their services. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

I found the initial setup of Kahoot a little confusing, although the support was helpful throughout the process. Additionally, I believe having a dedicated mobile app would significantly enhance convenience and usability while on the go. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Tailored Solutions That Fit Small Businesses"
4.5/5
What do you like best about Cahoot?

They can offer taylored solutions to small businesses. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

User interfaces could be tiny bit more intuitive. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Knowledgeable Fulfilment Partner with Strong Shipping Expertise"
4/5
What do you like best about Cahoot?

Cahoot has considerable knowledge in regards to rates, shipping lanes and overall fulfilment services. Review collected by and hosted on G2.com.

What do you dislike about Cahoot?

There is not much to dislike. The last we used there services for seller fulfilment we used there software. It was not as seamless as some we have used it the past but for what it was it worked. Review collected by and hosted on G2.com.