BuyCo Reviews (17)

Reviews

BuyCo Reviews (17)

4.5
17 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise BuyCo for its ease of use and visibility in tracking shipments, which significantly enhances their operational efficiency. The platform's ability to consolidate information from various shipping lines into one interface is highly valued, allowing teams to manage logistics more effectively. However, some users note that the platform could benefit from improved connectivity with all shipping companies.

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Joaquín R.
JR
Joaquín R.
Ocean Transport Product Owner
"Flexible and Adaptable Logistics Solution"
4/5
What do you like best about BuyCo?

I really appreciate BuyCo's flexibility and how easy it is to contact their team and pitch ideas. They are responsive and work with us through the resolution of any issues. The tracking information in BuyCo is quite helpful, with different sources that help us understand where our containers are. We also recently developed the 3D tool, that helps us keep control our demurrage and detention costs and find root causes and liable parties. Initially, the transition to BuyCo was quite challenging, but they were flexible and accommodating to our requests, which was one of the reasons we chose them. They promised us they would adjust and adapt to all our requirements, and they did. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

As BuyCo grows, there's less chance to customize the service toward us because they need a more robust platform for different types of customers. Sometimes specific developments are needed for our work that can't be done because they are too specific for our flow. The initial setup was challenging since we were moving from a tool we used for years to a completely new platform and way of working. Review collected by and hosted on G2.com.

Sébastien F.
SF
Sébastien F.
Supply Chain Cluster Distribution Manager Emerging Markets
"Collaborative Platform Enhancing Shipment Coordination"
5/5
What do you like best about BuyCo?

I appreciate the collaborative nature of BuyCo, especially the visibility it provides around shipment-related tasks and their timestamps. This transparency helps our team manage workloads more efficiently and significantly reduces the volume of emails and manual coordination between stakeholders. Since all parties access the same real‑time data, there is no need to extract or transform information before sharing it, allowing us to focus more on value‑added tasks and project execution instead of digging through emails. The automation rules are also a major advantage. They streamline our operations by automatically generating tasks and assigning them to the appropriate parties, further improving efficiency and consistency across the process. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

We see opportunities for improvement in the platform’s coverage of transportation modes. Expanding support to include air freight and courier tracking—particularly for document shipments—would add meaningful value. Being able to track courier numbers directly within each shipment would enhance visibility and streamline follow‑up. I would also appreciate greater flexibility in customizing access levels for each party, to have more options to manage what stakeholders can see. Additionally, enhanced notification options would help users stay proactively informed without being overwhelmed. Review collected by and hosted on G2.com.

Max L.
ML
Max L.
Chef d'équipe Qualité Logistique
Enterprise (> 1000 emp.)
"Flexible Team with a Clear Focus on Customer Satisfaction"
5/5
What do you like best about BuyCo?

Flexibility, strong team spirit, and a clear focus on customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

A lot of APIs are necessary to interface with our own system. Review collected by and hosted on G2.com.

Laurie D.
LD
Laurie D.
Logistics Manager
Enterprise (> 1000 emp.)
"Master your shipping data"
4.5/5
What do you like best about BuyCo?

All your datas are integrated into one platform so you can manage them at a glance.

The IT & sales support are very efficient & friendly. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

All shipping companies are still not connected to the software. Review collected by and hosted on G2.com.

Maria Jose F.
MF
Maria Jose F.
Customer Service Analyst Europe, Asia and Mexico
Mid-Market (51-1000 emp.)
"Buyco: End-to-end visibility and comparison of lead times between shipping companies"
4.5/5
What do you like best about BuyCo?

Buyco is a very useful platform for tracking your shipments from end to end and gaining visibility on delivery lead times by comparing alternatives between different shipping lines and destinations, as well as evaluating transshipments and their delays. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

The tool could be improved if it also included the truck segments, so that end-to-end tracking of the container can be performed. Review collected by and hosted on G2.com.

Ronnie V.
RV
Ronnie V.
Logistics Engineer
Enterprise (> 1000 emp.)
"Good Out-of-the-Box Features and still willing to improve this."
4/5
What do you like best about BuyCo?

BuyCo out-of-the-box already good functionalities and still continue busy to improve this. They listen to the feedback of us. They are not just a platform but also want to collaborate. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

Is still missing some functionality to further improve our processes. Review collected by and hosted on G2.com.

"Effective Reduction of CO2 Emissions"
5/5
What do you like best about BuyCo?

BuyCo is a user-friendly, intuitive, and efficient platform. This allows our operational teams to apply it quickly and use it easily on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

/ Review collected by and hosted on G2.com.

LB
LATIFA B.
assistante logistique export
Enterprise (> 1000 emp.)
"Tracking shipments and integrated chat: better control and faster decisions"
4.5/5
What do you like best about BuyCo?

ease of tracking shipments

simplification of exchanges through chat. time saving - faster decision making

numerous features

customer support Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

archiving old data like the rates from past years. Review collected by and hosted on G2.com.

Gianluca B.
GB
Gianluca B.
"Smooth Operations with Top-Notch Usability"
5/5
What do you like best about BuyCo?

I like that BuyCo is easy to use and has complete features. It solves a lot of problems for me by reducing mistakes in shipping instructions and creating more fluid processes. I also appreciate the data and document sharing capabilities. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

I find the E-BL feature lacking because it isn't connected with the steamship lines to handle electronic bill of ladings efficiently. Review collected by and hosted on G2.com.

Ruxandra R.
RR
Ruxandra R.
Team Leader
"Centralized Booking with Exceptional Support"
5/5
What do you like best about BuyCo?

I like having all information in one platform which helps in placing bookings and follow-ups. BuyCo makes it easy to have all details for follow-up and extraction of reports. The initial setup was okay because we had the assistance of the BuyCo team. Review collected by and hosted on G2.com.

What do you dislike about BuyCo?

no request Review collected by and hosted on G2.com.