Burst SMS Reviews (7)

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Burst SMS Reviews (7)

3.4
7 reviews
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Rongen R.
RR
Rongen R.
Digital Developer
Small-Business (50 or fewer emp.)
"User-Friendly SMS with Great API Integrations and Pay-As-You-Go Flexibility"
4/5
What do you like best about Burst SMS?

Burst SMS is accessible and user-friendly. Its standout advantage is an intuitive interface that minimizes the learning curve, combined with a robust API ecosystem that connects to other popular apps like Zapier for seamless automation. We love the "pay-as-you-go" pricing and two-way communication. Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

Primary drawbacks are basic reporting and limited native automation for complex workflows. Financially, its no-refund policy on remaining credits.

It also has limitation in sending MMS. Review collected by and hosted on G2.com.

Aaron T.
AT
Aaron T.
General Manager Business Development
Manufacturing
Small-Business (50 or fewer emp.)
"A huge time-saver!"
5/5
What do you like best about Burst SMS?

We integrated our BurstSMS with our CRM system which manages our daily customer approvals, quotes and invoice reminders. Our CRM holds the data and sends it to BurstSMS via Zaper which is very easy to setup and customise. BurstSMS customer support is very quick and professional when we have issues, which is very rare. Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

We haven't found anything to dislike so far! Review collected by and hosted on G2.com.

Rongen R.
RR
Rongen R.
Digital Manager
Small-Business (50 or fewer emp.)
"BurstSMS and Telnyx are good as their own platform but have pros and cons"
2.5/5
What do you like best about Burst SMS?

BurstSMS works as promised but it requires Zapier to integrate to our CRM Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

No native integration to Hubspot and 3CX. Review collected by and hosted on G2.com.

JT
Jeff T.
M
Mid-Market (51-1000 emp.)
"Robust Messaging Application"
5/5
What do you like best about Burst SMS?

The application has no delays.Its fairly cheap to send messages using Burst SMS.Its aslo relatively simple to integrate the application with our core system inorder to send messages when payment are made and promotions for new products. Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

No dislike at all.Its very much perfect. Review collected by and hosted on G2.com.

Billie-Paige P.
BP
Billie-Paige P.
Portfolio Leasing and Marketing Coordinator (Absorbed as Prior PSM For Client at Cardinal)
Small-Business (50 or fewer emp.)
"1.9 Cents of Amazing"
5/5
What do you like best about Burst SMS?

Burst SMS is exceptionally affordable at 1.9 cents per text. Additionally, the ability to mass upload text lists from excel makes the process quick, easy, and streamlined. Burst allows me the ability to schedule in advance large text campaigns for our communities, thus streamlining my schedule as well as reducing the amount of time and work on my local teams. Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

The only negative I have is the overseas transaction cost. Several of our company cards are unable to pay international transaction fees. Review collected by and hosted on G2.com.

CJ
christine J.
Owner
Small-Business (50 or fewer emp.)
"Careful with your Credit"
0/5
What do you like best about Burst SMS?

It integrated with my office booking system Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

They don't refund your remaining credit when you cancel. Review collected by and hosted on G2.com.

Elizabeth K.
EK
Elizabeth K.
Customer Service Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Super easy"
2.5/5
What do you like best about Burst SMS?

It's so simple to use, it literally takes 10 minutes to train new hires, which cuts down on payroll while boosting productivity Review collected by and hosted on G2.com.

What do you dislike about Burst SMS?

I don't dislike anything, but one of the down sides is, this is used for marketing to our overseas clients. I really wish they'd broaden so we can use burst in the usa. Review collected by and hosted on G2.com.