Buildium Reviews (274)

View 1 Video Reviews
Reviews

Buildium Reviews (274)

View 1 Video Reviews
4.4
274 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Buildium for its ease of use and efficient communication features, which streamline property management tasks and enhance tenant interactions. The platform's comprehensive tools for tracking payments and managing leases are highlighted as essential for daily operations. However, some users note that report customization could be improved, indicating a desire for more flexibility in data handling.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Marvel E.
ME
Marvel E.
Relationship Manager
Small-Business (50 or fewer emp.)
"Buildium is a One Stop Shop for all your Management Needs"
4.5/5
What do you like best about Buildium?

The most helpful thing about Buildium is that I can have everything related to the property, unit, and tenant together in one place. I don't need to have different programs to save important information, it is right at my finger tips. It is a valuable piece of software for property managers. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Two things about Buildium that could improve.... First, I need to manually enter my water charges for 158 units. I have used a program called Appfolio for another client, and they have a feature that allows their users to upload a template, which posts all charges to the accounts for their property manager users with the click of a button.

Second, I email and mail my all of tenant statements, but I only mail my statements to 30 of the 158 units. Buildium used to print the tenant statements for me to a PDF file separated by property and in order by unit. Now, it seems they are printed in order of a lease number that is automatically generated by Buildium. I had to create a Google Sheet in order for me to "find" the 30 statements that I need for mailing easier. My Google Sheet has the property and unit number and what page they can be found in the document. I highlighted the 30 pages that I need to print in my Google Sheet and manually print from the PDF file the pages that I need to mail each month. The Google Sheet does need to be manually updated periodically as tenants leave and new tenants take over the unit. Review collected by and hosted on G2.com.

Jennifer F.
JF
Jennifer F.
Property Manager, Owner
Small-Business (50 or fewer emp.)
"Buildium: The solution you didn't know you needed."
4.5/5
What do you like best about Buildium?

I've been using Buildium for since 2014. The Buildium phone application allows me to leave the office and work on the fly. The web based app on my computer is quick, and comprehensive. It is easy to find and look at a tenant or homeowner profile and get a complete picture of the information and ledger. The notification of work orders and ease of use in assigning them to a vendor/employee faciliates faster solutions. The support database is great and helps me solve my own Buildium issues. Having the app send out reminders without my involvement is invaluable. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

My only real dislike is not having the flexibility to have multiple screens open. I'd like to be able to enter the date field using keyboard instead of mouse driven calendar. My suggestions to improve the product would be work flow based and not lack of development. Review collected by and hosted on G2.com.

Prinseatiel B.
PB
Prinseatiel B.
Operations Coordinator
Small-Business (50 or fewer emp.)
"Hassle-free Rental Management with Buildium"
5/5
What do you like best about Buildium?

One feature I really like is how it keeps the rental payment list more organized. The invoice feature and the different modes of payment make it easier for tech-savvy tenants to manage their accounts and stay on top of their payments. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

There’s nothing wrong with Buildium. For me, the main difficulty we face is explaining the technology to people who aren’t very tech-savvy, especially elders and seniors. Many of them don’t trust applications, or is lazy to study one. They aren’t very flexible or comfortable with this kind of technology. Review collected by and hosted on G2.com.

J M.
JM
J M.
Accounting Manager
Small-Business (50 or fewer emp.)
"Makes Multi-Property Management Easy in One Place"
5/5
What do you like best about Buildium?

We manage multiple properties for different owners, and this platform makes it easy to keep track of everything in one place—accounts, payments, bills, and leases. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I wish it were easier to transfer a tenant to a different unit, but that situation doesn’t come up very often. Review collected by and hosted on G2.com.

Leah Mae C.
LC
Leah Mae C.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Easy to Use and Keeps All Tenant Requests in One Place"
5/5
What do you like best about Buildium?

It's easy to use and helps us keep all tenant's requests in one place. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

There are times when the system does not allow me to copy certain staff members on emails sent through Buildium Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Smooth Setup, Effective Leasing & Screening"
4.5/5
What do you like best about Buildium?

I really enjoy using Buildium for its ease in posting rent and conducting screenings, which makes the management workflow smooth and efficient. I find it incredibly helpful to make necessary corrections on the go without the need to contact higher representatives, which saves time and allows for more autonomy. The initial setup of Buildium was as smooth as paper, which made the transition effortless and stress-free. This streamlined process is essential for quickly getting up to speed and ensuring that operations continue seamlessly. Overall, I am highly impressed by the functionality and ease of use that Buildium provides, which is reflected in my immense willingness to recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I am concerned about errors occurring in certain screenings when using Buildium. This could potentially lead to issues in the leasing process or incorrect assessments during background checks, which are crucial for resident onboarding. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"User-Friendly and Incredibly Versatile"
5/5
What do you like best about Buildium?

it is user friendly and we can do anything with it Review collected by and hosted on G2.com.

What do you dislike about Buildium?

is the notifications all users received and no way to filter them Review collected by and hosted on G2.com.

Rosemadge L.
RL
Rosemadge L.
Property Manager/Owner
Small-Business (50 or fewer emp.)
"Buildium Makes Property Management Easier and More Efficient"
5/5
What do you like best about Buildium?

Buildium helps me manage and navigate my property management company’s business more easily, thanks to the services they provide. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Waiting to get approved for epay was unexpected, especially given how long the approval process took. On top of that, I had to submit additional paperwork that could have been requested at the time of the application. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Clean, User-Friendly Bookkeeping Made Easy"
4.5/5
What do you like best about Buildium?

Very user-friendly, with a clean and straightforward bookkeeping experience. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Tenants often use it incorrectly, or they don’t use it at all. Our tenants also resisted the change to using this software. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

We appreciate you taking the time to write a review. Having cleaner bookkeeping is a big deal in property management, so we love to hear that it's being made easier with Buildium.

For tenants using Resident Center, we have some resources that might help make tenant adoption a bit smoother. Check out the link provided. Toward the bottom of the page is a selection of guides, flyers, and videos that you can share with folks who aren't using the site correctly or at all. We hope this helps!

See how Buildium improved
DB
Dars B.
Property Accountant
Small-Business (50 or fewer emp.)
"Direct, Easy-to-Understand Features That Deliver"
5/5
What do you like best about Buildium?

Features are direct to the point and easy to understand Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I think the journal entries or entries has no document number and the Reference in the invoices not showing in general ledger report Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Dars! We're glad that much of the accounting and ease-of-use of Buildium are working out well for you. For the document number/reference on invoices not showing in the general ledger report, please add this to the "Suggest a feature" page through the Help & Support menu in your account.