Bridge Reviews (392)

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Reviews

Bridge Reviews (392)

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4.2
392 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Bridge, which simplifies course creation and management for both learners and administrators. Many appreciate how it streamlines training processes and enhances employee engagement, making learning more accessible. However, some users note that the reporting functionality could be improved for better data insights.

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Hillary C.
HC
HR Talent Management and Training Specialist
Mid-Market (51-1000 emp.)
"Straightforward UI and Smartgroups, but admin tools and analytics need refinement"
3/5
What do you like best about Bridge?

The user interface is pretty straightforward and makes it clear what you need to take, along with the recommended content and the catalog. On the administrative side, Smartgroups allows training to be assigned easily based on set-up criteria. We recently moved to an autoCSV, which allows Bridge to integrate with our HRIS. Performance is generally good, but occasionally, as an admin, I get errors where I can’t access certain things and need to log back out and back in. Bridge also provides webinars and support to help you learn different functionalities of the program. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

Sometimes, managing tasks from the admin site can feel cumbersome, and it seems like some key functionality is missing. For instance, it isn’t possible to set pre-requisites or exempt people from training. The analytics section is nice, but it has to be filtered every time. Training emails do get sent out, but you still have to click through to see the names, which adds extra steps. There is an option to add custom features, but their functionality can be limited. For example, I added a position start date field, but it was treated as plain text instead of a date, which made it much less useful. Review collected by and hosted on G2.com.

Response from Michelle Ouellette of Bridge

Thank you for your review. Your feedback is important to us as we continue to enhance the user experience. We appreciate your partnership!

SK
IT support specialist
Mid-Market (51-1000 emp.)
"Effortless Setup and Customizable Learning Platform"
4.5/5
What do you like best about Bridge?

I find Bridge to be very user-friendly, which makes it easy to use. I like that we can modify it and add courses, which is very nice. It's valuable because I can learn a lot of courses with it. It's also great that we can send invitations to employees for the courses they need to do or want to add to their profiles. The initial setup was very easy, with no technical issues, and it integrated well with our Microsoft Azure environment. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

Sometimes when we click on any videos or links in the courses, another window opens, and it can lag. This issue means we can't just replay the video; we have to close it and start it again. Review collected by and hosted on G2.com.

Response from Michelle Ouellette of Bridge

Thank you for taking the time to leave us a review, we appreciate your partnership!

Heather A.
HA
Instructional Designer
Mid-Market (51-1000 emp.)
"Easy to use LMS"
4.5/5
What do you like best about Bridge?

I’ve used several LMSs throughout my career, and this is easily one of the most user-friendly platforms I’ve ever used. It offers the complexity of a high-end LMS without the headache of messy navigation. Every time I expect something to be complicated, it isn’t. It has tons of capabilities, the data is easy to read, and it’s straightforward to set up. There’s not much more I can ask for. The setup process, along with their customer service and implementation team, made everything feel seamless. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

Not a dislike, but I would like to see even more enhancements. Rolling banners would be nice that highlight courses/programs. Review collected by and hosted on G2.com.

Response from Ellie Barton of Bridge

Hi Heather! We're thrilled to hear that you find Bridge to be one of the most user-friendly LMS platform you've used. Thank you for your feedback and suggestions!

Ira A.
IA
Freelance Graphic and eLearning Designer
Mid-Market (51-1000 emp.)
"User-Friendly with Insightful Analytics"
5/5
What do you like best about Bridge?

I think Bridge is great because of its exceptional design and ease of use. It's always getting improved, making it really good to use. I really like the insights and analytics as they help keep people accountable and show what's going on, especially with one-on-one interactions. We love the skills feature, and even though we don't use the skills and career paths, I see lots of potential in it. Overall, Bridge is easy to use, intuitive, and our team totally loves it. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

The only thing I would change is to make it easier to assign courses for annual assignments. When we do annual reassignments, I need to create a file, and it doesn't take much time, but for people who are doing it for the first time, it can feel a bit cumbersome. Review collected by and hosted on G2.com.

Response from Michelle Ouellette of Bridge

Thank you for sharing your positive experience with Bridge! We're glad to hear that you find Bridge easy to use and appreciate the analytics and skills features. Your feedback is valuable and we appreciate your partnership.

Verified User in Real Estate
IR
Mid-Market (51-1000 emp.)
"Exceptional LMS for Tracking and Growth"
5/5
What do you like best about Bridge?

I love how Bridge maintains our records and supports our team's educational growth with the company. It effectively tracks how our learners are engaging with our educational offerings and compliance, which is incredibly valuable. We use the transcripts feature of Bridge to track our team's learning progress, which aligns with our goals for development and promotions. Furthermore, I appreciate how team members can take courses in their current positions' learning tracks, and if they're interested in promotions, access to the subsequent positions' tracks is readily available. My favorite aspect is the journeys and surveys that teams can take after trainings, which enhances the overall learning experience. These features collectively make Bridge an amazing tool for our organization, and I would highly recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

I dislike when we have software snags but this doesn't happen often. Review collected by and hosted on G2.com.

Response from Michelle Ouellette of Bridge

Thank you for your review. It's great to hear that Bridge has been valuable in tracking learner engagement, maintaining records, and supporting educational growth for your team. Your input helps guide our product development focus and we appreciate your partnership!

Diana Renee .
D
Mid-Market (51-1000 emp.)
"Intuitive UI, Robust Data Analysis, and Outstanding Support"
5/5
What do you like best about Bridge?

I love the UI of Bridge; it's bright, doesn't seem outdated, and as an admin, it's really easy to understand on the backend. I find the large and clear buttons, vibrant colors, and easy-to-understand website flow very appealing. The UI is really easy to understand, and the notifications are easy to enable and manage. I also appreciate that Bridge is great for data analytics tracking. The implementation team was a big help during the initial setup, making the process extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

Sometimes it could take a while to load, but I am unsure if that is due to network connection or website. I also wish there were more options for the front cover of the course building. Review collected by and hosted on G2.com.

Response from Michelle Ouellette of Bridge

Thank you for your positive feedback! We're thrilled to hear you find Bridge's UI intuitive and had a positive experience with our implementation team. We appreciate your support!

DP
Sr. Manager, Documents and Trainins
Enterprise (> 1000 emp.)
"Intuitive LMS with Low-Lift Admin Setup and Strong CSM Partnership"
5/5
What do you like best about Bridge?

Bridge is very easy to use from both an admin and learner perspective. The navigation is intuitive, which cuts down on the amount of time we spend teaching people how to use the system and lets us focus on the training itself. Assigning courses, managing learning paths, and tracking compliance is straightforward, which is important when you’re managing large populations and recurring training requirements.

From an admin side, implementation and day-to-day management have been relatively low effort compared to other systems I’ve worked with. We’re able to manage onboarding, compliance training, and ongoing training in one place, which helps keep things consistent across locations and teams. The automation around assignments and notifications helps keep people on track without constant manual follow-up.

Customer support and our CSM partnership have also been a big positive. We’ve been able to give feedback and actually see improvements over time, which makes it feel more like a partnership than just a vendor relationship. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

Reporting can sometimes take extra steps, especially if you want to combine multiple data points or build very specific views. You can usually get the data you need, but sometimes it requires exports or some manual manipulation outside the system.

Like most systems that prioritize ease of use, there are times where advanced customization or very specialized functionality can feel limited. If your organization has highly complex workflows or very niche reporting needs, you may need to supplement with external tools or processes.

The built-in content tools are fine for simple needs, but if you do a lot of custom course development, you’ll likely still rely on external authoring tools and SCORM (which Bridge handles well). Review collected by and hosted on G2.com.

Response from Michelle Ouellette of Bridge

Thank you for sharing your positive experience with Bridge! We're glad to hear that the intuitive navigation and low-lift admin setup have been beneficial for your organization. We appreciate your partnership!

Breanna M.
BM
Learning & Development
Mid-Market (51-1000 emp.)
"Easy Course Management with Minor Glitches"
5/5
What do you like best about Bridge?

I appreciate being able to upload courses with ease and create specific learning paths for different groups of learners. I really like that Bridge is compatible with Authoring Tools like Articulate Rise and Storyline, making it easy to upload and assign courses. Additionally, learners can interact with the courses effortlessly, without many technical disruptions. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

The automation of assigning learners to an already created journey sometimes glitches and learners have to be added manually. When I create a journey and try to assign a group after I've already assigned another group, sometimes the system doesn't register the second group added because it wasn't added beforehand. Review collected by and hosted on G2.com.

Response from Michelle Ouellette of Bridge

Thank you for sharing your positive experience with Bridge! We're glad to hear you find Bridge easy to use and that it integrates well with Authoring Tools. We appreciate your partnership.

Shib Nath D.
SD
Security analyst
Mid-Market (51-1000 emp.)
"Technical support Engineer"
4.5/5
What do you like best about Bridge?

Bridge LMS is simple to use and easy to understand, which makes it quick to build courses, set up automatic learning routes, and give managers clear insight into staff growth. Its strong compliance, onboarding, and skill-building features make it a great fit for small HR departments that want to improve performance and engagement without adding unnecessary complexity. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

Bridge continues to evolve and, over time, has addressed most concerns. That said, some users still see room for further progress. Review collected by and hosted on G2.com.

Connie D.
CD
Software Developer
Enterprise (> 1000 emp.)
"Easy Navigation and Clean, Readable Course Progress Tracking"
4/5
What do you like best about Bridge?

Very easy to navigate. Very easy to read the large clean text. The system runs at a good pace, easy to see where you are and how long it will take to compelete the course. Review collected by and hosted on G2.com.

What do you dislike about Bridge?

Nothing I really dislike. I'm not a fan of the quizzes but at least it lets you retake them to improve your score. Review collected by and hosted on G2.com.

Response from Michelle Ouellette of Bridge

Thank you for your positive review! We're glad to hear that you find Bridge easy to navigate and we appreciate your partnership.