BotSpace Reviews (37)

Reviews

BotSpace Reviews (37)

4.8
37 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support and ease of use of BotSpace, highlighting how quickly they can set up and integrate the platform into their workflows. Many appreciate the intuitive interface and the ability to automate tasks, which significantly enhances operational efficiency. A common limitation noted is the pricing for additional features, which some find a bit high for startups.

Pros & Cons

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Shubham P.
SP
Shubham P.
Network Administrator
Small-Business (50 or fewer emp.)
"A Robust Platform for Scaling Customer Support"
5/5
What do you like best about BotSpace?

The unlimited incoming and outgoing messages feature is truly beneficial for businesses of all sizes. Also, the API and Webhooks provide excellent flexibility to integrate it with our existing systems. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

The Lite Onboarding might not be sufficient for all businesses. As we expand, I'd love to see more in-depth training resources. Review collected by and hosted on G2.com.

Farhan A.
FA
Farhan A.
Senior Web Developer
Small-Business (50 or fewer emp.)
"Helps to connect"
5/5
What do you like best about BotSpace?

Helps to connect business with billions of users around the world Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Its should be free so its flows to widely Review collected by and hosted on G2.com.

RC
Rukaiya C.
Small-Business (50 or fewer emp.)
"Highly Recommended"
5/5
What do you like best about BotSpace?

Their customer service and user experience is top notch. Being a fairly tech savy person I could navigate and build the system with ease. They easily integrated in my existing systems. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Nothing as of now. Its doing pretty well in its place Review collected by and hosted on G2.com.

Prachi P.
PP
Prachi P.
Senior Product Security Engineer
Mid-Market (51-1000 emp.)
"Happy With BotSpace"
5/5
What do you like best about BotSpace?

I like that I can use it on my phone. I can check how things are going even when I’m not at work. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

I’d like faster help when I have a problem. Waiting 24 hours is too long. Review collected by and hosted on G2.com.

Prateek A.
PA
Prateek A.
Small-Business (50 or fewer emp.)
"Happy with the software"
5/5
What do you like best about BotSpace?

Quick replies, analytics, surverys. I am able to easily integrate using api and webooks. Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

More video guides would be helpful for fast setup and changes. Review collected by and hosted on G2.com.

Prem R.
PR
Prem R.
Project Manager
Mid-Market (51-1000 emp.)
"BotSpace- Automates the 90% of customer support queries and engagement in Whatsapp"
4/5
What do you like best about BotSpace?

It provided the responses to almost all types of questions asked by the user with an accuarcy of about 90%, it almost reduces 30% of budget spend on hiring customer support agents Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Some queries needs to be updated and whenever user types different which is not understandable by the bot, it breaks and starts from first. this can be improved Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Best whatsapp business bot"
5/5
What do you like best about BotSpace?

The templates for businesses are very good than competitors Review collected by and hosted on G2.com.

What do you dislike about BotSpace?

Not much to dislike in this business bot space Review collected by and hosted on G2.com.